Figma Status - Incident History https://status.figma.com Statuspage Mon, 25 Nov 2024 14:36:46 +0000 Service disruption <p><small>Oct <var data-var='date'> 8</var>, <var data-var='time'>17:28</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Oct <var data-var='date'> 8</var>, <var data-var='time'>17:20</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Oct <var data-var='date'> 8</var>, <var data-var='time'>17:17</var> UTC</small><br><strong>Investigating</strong> - We're investigating an availability issue navigating and viewing files</p> Tue, 08 Oct 2024 17:28:29 +0000 https://status.figma.com/incidents/qs079s80k9r5 https://status.figma.com/incidents/qs079s80k9r5 Service disruption <p><small>Sep <var data-var='date'>30</var>, <var data-var='time'>19:01</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Sep <var data-var='date'>30</var>, <var data-var='time'>16:49</var> UTC</small><br><strong>Monitoring</strong> - We have resolved the issue and are monitoring for further issues</p><p><small>Sep <var data-var='date'>30</var>, <var data-var='time'>16:37</var> UTC</small><br><strong>Investigating</strong> - We are seeing some intermittent error rates that could cause file access errors and errors loading the recent files page. We are continuing to investigate.</p> Mon, 30 Sep 2024 19:01:26 +0000 https://status.figma.com/incidents/h42nwfc7mymr https://status.figma.com/incidents/h42nwfc7mymr Service Disruption - Degradation in file search results <p><small>Sep <var data-var='date'>26</var>, <var data-var='time'>18:25</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Sep <var data-var='date'>26</var>, <var data-var='time'>18:23</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Sep <var data-var='date'>26</var>, <var data-var='time'>17:42</var> UTC</small><br><strong>Identified</strong> - There was degradation in search results ranking, but we’ve identified the problem and are in the process of getting the fix out</p> Thu, 26 Sep 2024 18:25:36 +0000 https://status.figma.com/incidents/yx9dfgjyy8jd https://status.figma.com/incidents/yx9dfgjyy8jd Service disruption <p><small>Sep <var data-var='date'>10</var>, <var data-var='time'>11:24</var> UTC</small><br><strong>Resolved</strong> - This issue has been resolved.</p><p><small>Sep <var data-var='date'>10</var>, <var data-var='time'>10:17</var> UTC</small><br><strong>Monitoring</strong> - We've implemented a fix and are monitoring results.</p><p><small>Sep <var data-var='date'>10</var>, <var data-var='time'>08:12</var> UTC</small><br><strong>Investigating</strong> - We are still seeing some intermittent error rates that could cause file access permission errors and are continuing to investigate.</p><p><small>Sep <var data-var='date'>10</var>, <var data-var='time'>07:57</var> UTC</small><br><strong>Monitoring</strong> - We've received reports of issues related to file access permissions. We believe the issue should be fixed and are monitoring the make sure the issue is resolved.</p> Tue, 10 Sep 2024 11:24:00 +0000 https://status.figma.com/incidents/70s0lrwdxw5m https://status.figma.com/incidents/70s0lrwdxw5m Service disruption - images not loading <p><small>Sep <var data-var='date'> 9</var>, <var data-var='time'>23:25</var> UTC</small><br><strong>Resolved</strong> - This issue has been resolved.</p><p><small>Sep <var data-var='date'> 9</var>, <var data-var='time'>22:48</var> UTC</small><br><strong>Monitoring</strong> - Our engineering teams deployed a fix and we are monitoring results.</p><p><small>Sep <var data-var='date'> 9</var>, <var data-var='time'>22:06</var> UTC</small><br><strong>Investigating</strong> - We’re investigating an issue with images not loading in files.</p> Mon, 09 Sep 2024 23:25:56 +0000 https://status.figma.com/incidents/dzqjnn9bg6g9 https://status.figma.com/incidents/dzqjnn9bg6g9 Service Disruption <p><small>Sep <var data-var='date'> 9</var>, <var data-var='time'>13:30</var> UTC</small><br><strong>Resolved</strong> - This issue has been resolved.</p><p><small>Sep <var data-var='date'> 9</var>, <var data-var='time'>12:28</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Sep <var data-var='date'> 9</var>, <var data-var='time'>12:02</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating an issue related to the opening of a small set of files. We expect it to be resolved shortly.</p> Mon, 09 Sep 2024 13:30:57 +0000 https://status.figma.com/incidents/6wdtxztlh74l https://status.figma.com/incidents/6wdtxztlh74l Service disruption <p><small>Jul <var data-var='date'>22</var>, <var data-var='time'>14:58</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jul <var data-var='date'>22</var>, <var data-var='time'>14:02</var> UTC</small><br><strong>Update</strong> - We are continuing to monitor for any further issues.</p><p><small>Jul <var data-var='date'>22</var>, <var data-var='time'>13:58</var> UTC</small><br><strong>Monitoring</strong> - Figma had a 10 minute partial availability issue on Monday July 22nd between 13:38 and 13:48 UTC. We have identified and addressed the root cause and we are actively monitoring.</p> Mon, 22 Jul 2024 14:58:29 +0000 https://status.figma.com/incidents/t8pdbxsjx00y https://status.figma.com/incidents/t8pdbxsjx00y Service disruption <p><small>Jun <var data-var='date'>11</var>, <var data-var='time'>00:20</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jun <var data-var='date'>10</var>, <var data-var='time'>23:17</var> UTC</small><br><strong>Monitoring</strong> - We experienced a brief disruption that affected opening of files and home page loading due to a configuration change. <br />The issue has been resolved and we're monitoring the results.</p> Tue, 11 Jun 2024 00:20:45 +0000 https://status.figma.com/incidents/9m39f8b4w5vt https://status.figma.com/incidents/9m39f8b4w5vt Service disruption <p><small>May <var data-var='date'>10</var>, <var data-var='time'>19:27</var> UTC</small><br><strong>Resolved</strong> - Figma observed delays with notifications from 11:00am PT to 11:45am PT. This incident has been resolved.</p> Fri, 10 May 2024 19:27:24 +0000 https://status.figma.com/incidents/9trc3brlw7kk https://status.figma.com/incidents/9trc3brlw7kk Figma experienced some delays in emails sending from Apr 9th to April 15th <p><small>Apr <var data-var='date'>15</var>, <var data-var='time'>23:31</var> UTC</small><br><strong>Resolved</strong> - Figma experienced some delays in emails sending from Apr 9th to April 15th. The issue was mitigated on Apr 15th.</p> Mon, 15 Apr 2024 23:31:00 +0000 https://status.figma.com/incidents/pvtqh9q3n2lf https://status.figma.com/incidents/pvtqh9q3n2lf Service Disruption <p><small>Feb <var data-var='date'>28</var>, <var data-var='time'>01:33</var> UTC</small><br><strong>Resolved</strong> - Figma users experienced intermittent connectivity issues for 12 minutes. We have since resolved the underlying issue and are monitoring closely.</p> Wed, 28 Feb 2024 01:33:00 +0000 https://status.figma.com/incidents/46nf2pxsfr8k https://status.figma.com/incidents/46nf2pxsfr8k FigJam AI features disruption <p><small>Feb <var data-var='date'>14</var>, <var data-var='time'>21:03</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Feb <var data-var='date'>14</var>, <var data-var='time'>15:59</var> UTC</small><br><strong>Monitoring</strong> - OpenAI is experiencing an issue that is preventing some users from utilizing FigJam’s AI features. We are monitoring their service’s status and will update here when the disruption is cleared.</p> Wed, 14 Feb 2024 21:03:29 +0000 https://status.figma.com/incidents/6f8ktkwhqyg3 https://status.figma.com/incidents/6f8ktkwhqyg3 Service disruption <p><small>Dec <var data-var='date'>10</var>, <var data-var='time'>04:18</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Dec <var data-var='date'>10</var>, <var data-var='time'>04:18</var> UTC</small><br><strong>Investigating</strong> - We experienced a brief disruption due to an underlying AWS issue. The issue has been resolved and we're monitoring the results.</p> Sun, 10 Dec 2023 04:18:33 +0000 https://status.figma.com/incidents/7pv5g1mprtgc https://status.figma.com/incidents/7pv5g1mprtgc Service Disruption <p><small>Nov <var data-var='date'>21</var>, <var data-var='time'>00:11</var> UTC</small><br><strong>Resolved</strong> - Figma observed increased errors between 3:36pm PT and 3:39pm PT. The incident has been resolved.</p> Tue, 21 Nov 2023 00:11:16 +0000 https://status.figma.com/incidents/0w8vc9q9fz89 https://status.figma.com/incidents/0w8vc9q9fz89 Service disruption <p><small>Nov <var data-var='date'>15</var>, <var data-var='time'>22:33</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved</p><p><small>Nov <var data-var='date'>15</var>, <var data-var='time'>21:02</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and we're monitoring the results</p><p><small>Nov <var data-var='date'>15</var>, <var data-var='time'>20:55</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating an issue where some users are unable to load Figma</p> Wed, 15 Nov 2023 22:33:27 +0000 https://status.figma.com/incidents/6zm2kmz2gwzn https://status.figma.com/incidents/6zm2kmz2gwzn Service disruption <p><small>Nov <var data-var='date'>15</var>, <var data-var='time'>01:30</var> UTC</small><br><strong>Resolved</strong> - Figma experienced an issue between 1:32am - 1:49am GMT that caused certain key operations to fail. The issue has been resolved.</p> Wed, 15 Nov 2023 01:30:00 +0000 https://status.figma.com/incidents/txgmhs9vcvfg https://status.figma.com/incidents/txgmhs9vcvfg FigJam AI features disruption <p><small>Nov <var data-var='date'>10</var>, <var data-var='time'>06:44</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Nov <var data-var='date'> 8</var>, <var data-var='time'>22:43</var> UTC</small><br><strong>Monitoring</strong> - OpenAI is experiencing an issue that is preventing some users from utilizing FigJam’s AI features. We are monitoring their service’s status and will update here when the disruption is cleared.</p> Fri, 10 Nov 2023 06:44:42 +0000 https://status.figma.com/incidents/zg1hmvpnw327 https://status.figma.com/incidents/zg1hmvpnw327 FigJam AI features disruption <p><small>Nov <var data-var='date'> 8</var>, <var data-var='time'>20:52</var> UTC</small><br><strong>Resolved</strong> - This disruption has been resolved.</p><p><small>Nov <var data-var='date'> 8</var>, <var data-var='time'>20:15</var> UTC</small><br><strong>Identified</strong> - OpenAI is experiencing an issue that is preventing some users from utilizing FigJam’s AI features. We are monitoring their service's status and will update here when the disruption is cleared.</p> Wed, 08 Nov 2023 20:52:43 +0000 https://status.figma.com/incidents/xjxdrbxd2njc https://status.figma.com/incidents/xjxdrbxd2njc Service disruption <p><small>Oct <var data-var='date'>16</var>, <var data-var='time'>20:04</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Oct <var data-var='date'>16</var>, <var data-var='time'>19:23</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Oct <var data-var='date'>16</var>, <var data-var='time'>18:53</var> UTC</small><br><strong>Identified</strong> - Figma users might be experiencing intermittent connectivity issues. We are actively investigating the issue.</p> Mon, 16 Oct 2023 20:04:55 +0000 https://status.figma.com/incidents/g30w85xhp8wf https://status.figma.com/incidents/g30w85xhp8wf Service disruption <p><small>Oct <var data-var='date'>14</var>, <var data-var='time'>14:00</var> UTC</small><br><strong>Resolved</strong> - Figma was intermittently unavailable for some users between 2:00pm - 2:39pm GMT. The issue has been resolved.</p> Sat, 14 Oct 2023 14:00:00 +0000 https://status.figma.com/incidents/jr6gnp0ptnnr https://status.figma.com/incidents/jr6gnp0ptnnr Service disruption <p><small>Oct <var data-var='date'>11</var>, <var data-var='time'>20:30</var> UTC</small><br><strong>Resolved</strong> - Some parts of Figma may have been unavailable for some users from 20:36–20:41 GMT. This incident has been resolved.</p> Wed, 11 Oct 2023 20:30:00 +0000 https://status.figma.com/incidents/wr8qn2vjrtl0 https://status.figma.com/incidents/wr8qn2vjrtl0 Service Disruption <p><small>Sep <var data-var='date'>27</var>, <var data-var='time'>17:48</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Sep <var data-var='date'>27</var>, <var data-var='time'>16:07</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Sep <var data-var='date'>27</var>, <var data-var='time'>16:07</var> UTC</small><br><strong>Investigating</strong> - The brief outage has been resolved, and Figma is now fully available. We are closely monitoring the situation to mitigate further issues.</p> Wed, 27 Sep 2023 17:48:10 +0000 https://status.figma.com/incidents/jgrspznkxstg https://status.figma.com/incidents/jgrspznkxstg Service degradation <p><small>Sep <var data-var='date'>27</var>, <var data-var='time'>14:00</var> UTC</small><br><strong>Resolved</strong> - Service degradation - Some users experienced a service disruption loading a file</p> Wed, 27 Sep 2023 14:00:00 +0000 https://status.figma.com/incidents/s3yl9b92p06z https://status.figma.com/incidents/s3yl9b92p06z Service Disruption <p><small>Sep <var data-var='date'>25</var>, <var data-var='time'>15:29</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved</p><p><small>Sep <var data-var='date'>25</var>, <var data-var='time'>14:51</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and we're monitoring the result.</p><p><small>Sep <var data-var='date'>25</var>, <var data-var='time'>14:21</var> UTC</small><br><strong>Identified</strong> - The issue has been identified and we're working on a fix.</p><p><small>Sep <var data-var='date'>25</var>, <var data-var='time'>12:46</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating an issue where users may have issues loading Figma or saving files</p> Mon, 25 Sep 2023 15:29:28 +0000 https://status.figma.com/incidents/k2rgjh56bddy https://status.figma.com/incidents/k2rgjh56bddy Service disruption <p><small>Sep <var data-var='date'>14</var>, <var data-var='time'>00:32</var> UTC</small><br><strong>Resolved</strong> - From 20:00 to 00:21 UTC, some Figma users experienced a slowdown around specific areas of the application, including search and comments. This has been resolved.</p><p><small>Sep <var data-var='date'>13</var>, <var data-var='time'>21:39</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and we are working towards a full mitigation of the slowdown. We have resolved the issue in all areas of Figma except for search. We are actively working to resolve this last product area.</p><p><small>Sep <var data-var='date'>13</var>, <var data-var='time'>21:07</var> UTC</small><br><strong>Identified</strong> - We've identified the slowdown's cause and are working toward a solution.</p><p><small>Sep <var data-var='date'>13</var>, <var data-var='time'>20:35</var> UTC</small><br><strong>Investigating</strong> - We are investigating a slowdown some users are experiencing when using Figma.</p> Thu, 14 Sep 2023 00:32:20 +0000 https://status.figma.com/incidents/58jnld8j24qq https://status.figma.com/incidents/58jnld8j24qq