tag:status.figma.com,2005:/history 2025-02-17T15:05:48Z Figma tag:status.figma.com,2005:Incident/23972567 2025-02-15T00:59:04Z 2025-02-15T00:59:04Z <p><small>Feb <var data-var='date'>15</var>, <var data-var='time'>00:59</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and shipped to all users. We are continuing to monitor.</p><p><small>Feb <var data-var='date'>14</var>, <var data-var='time'>01:30</var> UTC</small><br><strong>Investigating</strong> - We are investigating an issue where some Figma users on Chromebooks are unable to open files.</p> tag:status.figma.com,2005:Incident/23656783 2025-01-22T21:28:01Z 2025-01-22T21:28:01Z <p><small>Jan <var data-var='date'>22</var>, <var data-var='time'>21:28</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jan <var data-var='date'>22</var>, <var data-var='time'>20:47</var> UTC</small><br><strong>Monitoring</strong> - The issue has been resolved and we are monitoring the results.</p><p><small>Jan <var data-var='date'>22</var>, <var data-var='time'>19:12</var> UTC</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Jan <var data-var='date'>22</var>, <var data-var='time'>17:59</var> UTC</small><br><strong>Investigating</strong> - We are currently experiencing issues affecting email delivery. We are actively investigating and working to resolve the issue as quickly as possible</p> tag:status.figma.com,2005:Incident/23662213 2025-01-22T06:30:00Z 2025-01-23T04:10:33Z <p><small>Jan <var data-var='date'>22</var>, <var data-var='time'>06:30</var> UTC</small><br><strong>Resolved</strong> - From 2:30 AM - 6:30 AM UTC some users experienced slow performance loading the Figma file browser view as well as features like comments. We have since resolved the underlying issue and are monitoring closely.</p> tag:status.figma.com,2005:Incident/23486040 2025-01-08T23:07:08Z 2025-01-08T23:07:08Z <p><small>Jan <var data-var='date'> 8</var>, <var data-var='time'>23:07</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jan <var data-var='date'> 8</var>, <var data-var='time'>22:56</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Jan <var data-var='date'> 8</var>, <var data-var='time'>21:38</var> UTC</small><br><strong>Investigating</strong> - We are seeing some intermittent error rates that could cause file access errors and errors loading the recent files page. We are actively investigating.</p> tag:status.figma.com,2005:Incident/23252312 2024-12-21T02:04:06Z 2024-12-21T02:04:06Z <p><small>Dec <var data-var='date'>21</var>, <var data-var='time'>02:04</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Dec <var data-var='date'>21</var>, <var data-var='time'>01:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Dec <var data-var='date'>19</var>, <var data-var='time'>00:12</var> UTC</small><br><strong>Scheduled</strong> - On Friday Dec 20, 2024 at 5pm PST, Figma will be undergoing planned maintenance. Customers may see a brief period (few minutes) of downtime while using Figma.</p> tag:status.figma.com,2005:Incident/23192385 2024-12-14T02:18:21Z 2024-12-14T02:18:21Z <p><small>Dec <var data-var='date'>14</var>, <var data-var='time'>02:18</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Dec <var data-var='date'>14</var>, <var data-var='time'>01:18</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Dec <var data-var='date'>14</var>, <var data-var='time'>01:17</var> UTC</small><br><strong>Scheduled</strong> - On Friday, December 13, 2024, at 5:00 PM PST, Figma began scheduled maintenance, which will continue for a few more minutes. During this time, customers may experience brief periods of downtime.</p> tag:status.figma.com,2005:Incident/23190089 2024-12-14T01:10:21Z 2024-12-14T01:10:21Z <p><small>Dec <var data-var='date'>14</var>, <var data-var='time'>01:10</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Dec <var data-var='date'>14</var>, <var data-var='time'>01:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Dec <var data-var='date'>13</var>, <var data-var='time'>20:14</var> UTC</small><br><strong>Scheduled</strong> - On Friday Dec 13, 2024 at 5pm PST Figma will be undergoing planned maintenance. There may be a brief period (few minutes) of downtime customers may face while using Figma.</p> tag:status.figma.com,2005:Incident/23054623 2024-12-03T19:22:19Z 2024-12-03T19:22:19Z <p><small>Dec <var data-var='date'> 3</var>, <var data-var='time'>19:22</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Dec <var data-var='date'> 3</var>, <var data-var='time'>18:19</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and Figma should now be operational. We are continuing to monitor.</p><p><small>Dec <var data-var='date'> 3</var>, <var data-var='time'>17:49</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating an issue with loading Figma</p> tag:status.figma.com,2005:Incident/22990989 2024-11-28T03:50:50Z 2024-11-28T03:50:50Z <p><small>Nov <var data-var='date'>28</var>, <var data-var='time'>03:50</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Nov <var data-var='date'>28</var>, <var data-var='time'>01:43</var> UTC</small><br><strong>Monitoring</strong> - The issue has been identified and fixed.</p><p><small>Nov <var data-var='date'>28</var>, <var data-var='time'>00:34</var> UTC</small><br><strong>Investigating</strong> - We are investigating an issue where some customers are unable to load files through the file browser.</p> tag:status.figma.com,2005:Incident/22463295 2024-10-08T17:28:29Z 2024-10-08T17:28:29Z <p><small>Oct <var data-var='date'> 8</var>, <var data-var='time'>17:28</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Oct <var data-var='date'> 8</var>, <var data-var='time'>17:20</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Oct <var data-var='date'> 8</var>, <var data-var='time'>17:17</var> UTC</small><br><strong>Investigating</strong> - We're investigating an availability issue navigating and viewing files</p> tag:status.figma.com,2005:Incident/22340394 2024-09-30T19:01:26Z 2024-09-30T19:01:26Z <p><small>Sep <var data-var='date'>30</var>, <var data-var='time'>19:01</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Sep <var data-var='date'>30</var>, <var data-var='time'>16:49</var> UTC</small><br><strong>Monitoring</strong> - We have resolved the issue and are monitoring for further issues</p><p><small>Sep <var data-var='date'>30</var>, <var data-var='time'>16:37</var> UTC</small><br><strong>Investigating</strong> - We are seeing some intermittent error rates that could cause file access errors and errors loading the recent files page. We are continuing to investigate.</p> tag:status.figma.com,2005:Incident/22295813 2024-09-26T18:25:36Z 2024-09-26T18:25:36Z <p><small>Sep <var data-var='date'>26</var>, <var data-var='time'>18:25</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Sep <var data-var='date'>26</var>, <var data-var='time'>18:23</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Sep <var data-var='date'>26</var>, <var data-var='time'>17:42</var> UTC</small><br><strong>Identified</strong> - There was degradation in search results ranking, but we’ve identified the problem and are in the process of getting the fix out</p> tag:status.figma.com,2005:Incident/22118035 2024-09-10T11:24:00Z 2024-09-10T11:24:00Z <p><small>Sep <var data-var='date'>10</var>, <var data-var='time'>11:24</var> UTC</small><br><strong>Resolved</strong> - This issue has been resolved.</p><p><small>Sep <var data-var='date'>10</var>, <var data-var='time'>10:17</var> UTC</small><br><strong>Monitoring</strong> - We've implemented a fix and are monitoring results.</p><p><small>Sep <var data-var='date'>10</var>, <var data-var='time'>08:12</var> UTC</small><br><strong>Investigating</strong> - We are still seeing some intermittent error rates that could cause file access permission errors and are continuing to investigate.</p><p><small>Sep <var data-var='date'>10</var>, <var data-var='time'>07:57</var> UTC</small><br><strong>Monitoring</strong> - We've received reports of issues related to file access permissions. We believe the issue should be fixed and are monitoring the make sure the issue is resolved.</p> tag:status.figma.com,2005:Incident/22113682 2024-09-09T23:25:56Z 2024-09-09T23:25:56Z <p><small>Sep <var data-var='date'> 9</var>, <var data-var='time'>23:25</var> UTC</small><br><strong>Resolved</strong> - This issue has been resolved.</p><p><small>Sep <var data-var='date'> 9</var>, <var data-var='time'>22:48</var> UTC</small><br><strong>Monitoring</strong> - Our engineering teams deployed a fix and we are monitoring results.</p><p><small>Sep <var data-var='date'> 9</var>, <var data-var='time'>22:06</var> UTC</small><br><strong>Investigating</strong> - We’re investigating an issue with images not loading in files.</p> tag:status.figma.com,2005:Incident/22108415 2024-09-09T13:30:57Z 2024-09-09T13:30:57Z <p><small>Sep <var data-var='date'> 9</var>, <var data-var='time'>13:30</var> UTC</small><br><strong>Resolved</strong> - This issue has been resolved.</p><p><small>Sep <var data-var='date'> 9</var>, <var data-var='time'>12:28</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Sep <var data-var='date'> 9</var>, <var data-var='time'>12:02</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating an issue related to the opening of a small set of files. We expect it to be resolved shortly.</p> tag:status.figma.com,2005:Incident/21491034 2024-07-22T14:58:29Z 2024-07-22T14:58:29Z <p><small>Jul <var data-var='date'>22</var>, <var data-var='time'>14:58</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jul <var data-var='date'>22</var>, <var data-var='time'>14:02</var> UTC</small><br><strong>Update</strong> - We are continuing to monitor for any further issues.</p><p><small>Jul <var data-var='date'>22</var>, <var data-var='time'>13:58</var> UTC</small><br><strong>Monitoring</strong> - Figma had a 10 minute partial availability issue on Monday July 22nd between 13:38 and 13:48 UTC. We have identified and addressed the root cause and we are actively monitoring.</p> tag:status.figma.com,2005:Incident/21067523 2024-06-11T00:20:45Z 2024-06-11T00:20:45Z <p><small>Jun <var data-var='date'>11</var>, <var data-var='time'>00:20</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jun <var data-var='date'>10</var>, <var data-var='time'>23:17</var> UTC</small><br><strong>Monitoring</strong> - We experienced a brief disruption that affected opening of files and home page loading due to a configuration change. <br />The issue has been resolved and we're monitoring the results.</p> tag:status.figma.com,2005:Incident/20758421 2024-05-10T19:27:24Z 2024-05-10T19:27:24Z <p><small>May <var data-var='date'>10</var>, <var data-var='time'>19:27</var> UTC</small><br><strong>Resolved</strong> - Figma observed delays with notifications from 11:00am PT to 11:45am PT. This incident has been resolved.</p> tag:status.figma.com,2005:Incident/20573596 2024-04-15T23:31:00Z 2024-04-18T23:56:29Z <p><small>Apr <var data-var='date'>15</var>, <var data-var='time'>23:31</var> UTC</small><br><strong>Resolved</strong> - Figma experienced some delays in emails sending from Apr 9th to April 15th. The issue was mitigated on Apr 15th.</p> tag:status.figma.com,2005:Incident/20093141 2024-02-28T01:33:00Z 2024-02-28T02:30:17Z <p><small>Feb <var data-var='date'>28</var>, <var data-var='time'>01:33</var> UTC</small><br><strong>Resolved</strong> - Figma users experienced intermittent connectivity issues for 12 minutes. We have since resolved the underlying issue and are monitoring closely.</p> tag:status.figma.com,2005:Incident/19984791 2024-02-14T21:03:29Z 2024-02-14T21:03:29Z <p><small>Feb <var data-var='date'>14</var>, <var data-var='time'>21:03</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Feb <var data-var='date'>14</var>, <var data-var='time'>15:59</var> UTC</small><br><strong>Monitoring</strong> - OpenAI is experiencing an issue that is preventing some users from utilizing FigJam’s AI features. We are monitoring their service’s status and will update here when the disruption is cleared.</p> tag:status.figma.com,2005:Incident/19389997 2023-12-10T04:18:33Z 2023-12-10T04:18:33Z <p><small>Dec <var data-var='date'>10</var>, <var data-var='time'>04:18</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Dec <var data-var='date'>10</var>, <var data-var='time'>04:18</var> UTC</small><br><strong>Investigating</strong> - We experienced a brief disruption due to an underlying AWS issue. The issue has been resolved and we're monitoring the results.</p> tag:status.figma.com,2005:Incident/19184355 2023-11-21T00:11:16Z 2023-11-21T00:11:16Z <p><small>Nov <var data-var='date'>21</var>, <var data-var='time'>00:11</var> UTC</small><br><strong>Resolved</strong> - Figma observed increased errors between 3:36pm PT and 3:39pm PT. The incident has been resolved.</p> tag:status.figma.com,2005:Incident/19130795 2023-11-15T22:33:27Z 2023-11-15T22:33:27Z <p><small>Nov <var data-var='date'>15</var>, <var data-var='time'>22:33</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved</p><p><small>Nov <var data-var='date'>15</var>, <var data-var='time'>21:02</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and we're monitoring the results</p><p><small>Nov <var data-var='date'>15</var>, <var data-var='time'>20:55</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating an issue where some users are unable to load Figma</p> tag:status.figma.com,2005:Incident/19123735 2023-11-15T01:30:00Z 2023-11-15T02:23:57Z <p><small>Nov <var data-var='date'>15</var>, <var data-var='time'>01:30</var> UTC</small><br><strong>Resolved</strong> - Figma experienced an issue between 1:32am - 1:49am GMT that caused certain key operations to fail. The issue has been resolved.</p>