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New Relic Metric API : US Operational

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Past Incidents

Mar 3, 2025

Elevated Latency in EU

Resolved - Customers in the EU region experienced elevated latency during their core workday. We have updated our monitoring to to improve our response to elevated traffic that may increase latency in this region.
Mar 3, 08:20 PST

Mar 2, 2025

No incidents reported.

Mar 1, 2025

No incidents reported.

Feb 28, 2025

Elevated Latency

Resolved - This incident has been resolved.
Feb 28, 09:59 PST

Monitoring - About 45 minutes ago we started experiencing elevated latency for some repo types. We have scaled up and are monitoring as queues clear for those jobs. Coveralls remains fully operational. All builds should return to baseline in ~20-min.
Feb 28, 07:32 PST

Feb 27, 2025

No incidents reported.

Feb 26, 2025

Elevated latency

Resolved - This incident has been resolved.
Feb 26, 09:40 PST

Update - We are continuing to monitor for any further issues.
Feb 26, 09:21 PST

Monitoring - A fix has been implemented and we are monitoring the results.
Feb 26, 08:40 PST

Identified - The issue has been identified and a fix is being implemented.
Feb 26, 08:30 PST

Investigating - We are currently investigating this issue.
Feb 26, 07:57 PST

Feb 25, 2025

No incidents reported.

Feb 24, 2025

No incidents reported.

Feb 23, 2025

No incidents reported.

Feb 22, 2025

No incidents reported.

Feb 21, 2025

"Data Tables" Error

Resolved - This incident has been resolved.
Feb 21, 00:15 PST

Monitoring - A fix has been implemented and we are monitoring the results.
Feb 20, 19:09 PST

Update - We are actively working on a fix for this issue. Based on our current timeline, we expect to deploy the fix later today, closer to the end of the US Pacific Time (PST) workday. For most US users, this means the issue should be resolved by tomorrow morning. Customers in the EU and Asia may experience the rollout during their working hours. We appreciate your patience as we complete this process.
Feb 20, 14:26 PST

Identified - The issue has been identified and a fix is being implemented.
Feb 20, 12:53 PST

Investigating - A number of users with repos that have parallel builds have reported encountering the following error on their Build Pages:

Error message:
DataTables warning: table id=DataTables_Table_0 - Ajax error. For more information about this error, please see http://datatables.net/tn/7

This error indicates an issue rendering elements of the Source Files table in your Build Page. Usually the TREE View of that table.

It sometimes appears for a short time before the page is fully rendered, but if it persists it could indicate that Coveralls had a problem successfully aggregating all of the source files for your parallel build.
Feb 20, 11:45 PST

Feb 20, 2025

Feb 19, 2025

No incidents reported.

Feb 18, 2025

No incidents reported.

Feb 17, 2025

No incidents reported.