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BigQuery is experiencing issues with reported storage costs and charges globally.

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Incident affecting Google BigQuery

BigQuery is experiencing issues with reported storage costs and charges globally.

Incident began at 2024-07-11 00:00 and ended at 2024-07-17 11:05 (all times are US/Pacific).

Previously affected location(s)

Johannesburg (africa-south1)Taiwan (asia-east1)Hong Kong (asia-east2)Tokyo (asia-northeast1)Osaka (asia-northeast2)Seoul (asia-northeast3)Mumbai (asia-south1)Delhi (asia-south2)Singapore (asia-southeast1)Jakarta (asia-southeast2)Sydney (australia-southeast1)Melbourne (australia-southeast2)Multi-region: euWarsaw (europe-central2)Finland (europe-north1)Madrid (europe-southwest1)Belgium (europe-west1)Berlin (europe-west10)Turin (europe-west12)London (europe-west2)Frankfurt (europe-west3)Netherlands (europe-west4)Zurich (europe-west6)Milan (europe-west8)Paris (europe-west9)Doha (me-central1)Dammam (me-central2)Tel Aviv (me-west1)Montréal (northamerica-northeast1)Toronto (northamerica-northeast2)São Paulo (southamerica-east1)Santiago (southamerica-west1)Multi-region: usIowa (us-central1)South Carolina (us-east1)Northern Virginia (us-east4)Columbus (us-east5)Dallas (us-south1)Oregon (us-west1)Los Angeles (us-west2)Salt Lake City (us-west3)Las Vegas (us-west4)

	Date	Time	Description
	18 Jul 2024	03:15 PDT	Description: The issue with Google BigQuery has been fully mitigated as of Wednesday, 2024-07-17 11:05 US/Pacific. Users in all regions should be seeing updated billing information for BigQuery storage SKUs for July 17th onwards. Billing corrections are done for all regions up to July 12th, and we expect the rest to be done within the next 48 hours.. We thank you for your patience while we worked on resolving the issue. Customer Symptoms: BigQuery users may notice a drop in reported storage costs and charges for their projects. Workaround: None at this time.
	16 Jul 2024	19:01 PDT	Description: We are experiencing an issue with Google BigQuery billing beginning on Thursday, 2024-07-11. The issue was caused due to configuration changes that temporarily interrupted the reporting flow of BigQuery storage usage to the GCP billing system. Our Engineering team has since reverted the change and expect reporting to return to normal within the next 24 hours. Additionally, they will work to correct the billing reports for the affected days. We will provide an update by Tuesday, 2024-07-16 20:45 US/Pacific with current details. We apologize to all who are affected by the disruption. Customer Symptoms: BigQuery users may notice a drop in reported storage costs and charges for their projects. Workaround: None at this time.

Date

Time

Description

18 Jul 2024

03:15 PDT

Description:

The issue with Google BigQuery has been fully mitigated as of Wednesday, 2024-07-17 11:05 US/Pacific. Users in all regions should be seeing updated billing information for BigQuery storage SKUs for July 17th onwards. Billing corrections are done for all regions up to July 12th, and we expect the rest to be done within the next 48 hours.. We thank you for your patience while we worked on resolving the issue.

Customer Symptoms:

BigQuery users may notice a drop in reported storage costs and charges for their projects.

Workaround:

None at this time.

16 Jul 2024

19:01 PDT

Description:

We are experiencing an issue with Google BigQuery billing beginning on Thursday, 2024-07-11.

The issue was caused due to configuration changes that temporarily interrupted the reporting flow of BigQuery storage usage to the GCP billing system.

Our Engineering team has since reverted the change and expect reporting to return to normal within the next 24 hours.

Additionally, they will work to correct the billing reports for the affected days.

We will provide an update by Tuesday, 2024-07-16 20:45 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Customer Symptoms:

BigQuery users may notice a drop in reported storage costs and charges for their projects.

Workaround:

None at this time.

All times are US/Pacific