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Google engineers are investigating an issue with VMware Engine

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Incident affecting Google Compute Engine, VMWare engine

Google engineers are investigating an issue with VMware Engine

Incident began at 2024-09-27 03:39 and ended at 2024-09-28 13:49 (all times are US/Pacific).

Date	Time	Description
28 Sep 2024	13:49 PDT	The issue with VMWare engine has been resolved for all affected users as of Saturday, 2024-09-28 13:49 US/Pacific. We thank you for your patience while we worked on resolving the issue.
28 Sep 2024	06:41 PDT	Summary: Google engineers are investigating an issue with VMware Engine Description: Mitigation work is currently underway and it is being rolled out on all the regions. We will provide more information by Monday, 2024-09-30 11:00 US/Pacific. Diagnosis: VMware Engine network creation is failing for new customer projects of VMware engine. Existing projects appear to be functioning ok. Workaround: Try creating your VEN again, and let us know if you encounter any further difficulties by opening a support case or replying within the exiting one.
27 Sep 2024	15:54 PDT	Summary: Google engineers are investigating an issue with VMware Engine Description: Mitigation work is currently underway and it is being rolled out on all the regions. We will provide more information by Monday, 2024-09-30 09:00 US/Pacific. Diagnosis: VMware Engine network creation is failing for new customer projects of VMware engine. Existing projects appear to be functioning ok. Workaround: None at this time.
27 Sep 2024	12:27 PDT	Summary: Google engineers are investigating an issue with VMware Engine Description: Mitigation work is currently underway by our engineering team. The mitigation is expected to complete by Friday, 2024-09-27 15:30 US/Pacific. We will provide more information by Friday, 2024-09-27 16:00 US/Pacific. Diagnosis: VMware Engine network creation is failing for new customer projects of VMware engine. Existing projects appear to be functioning ok. Workaround: None at this time.
27 Sep 2024	11:29 PDT	Summary: Google engineers are investigating an issue with VMware Engine Description: We are experiencing an issue with VMWare engine. Our engineering team continues to investigate the issue. The team has found a potential solution and are working to roll it out We will provide an update by Friday, 2024-09-27 12:30 US/Pacific with current details. Diagnosis: VMware Engine network creation is failing for new customer projects of VMware engine. Existing projects appear to be functioning ok. Workaround: None at this time.
27 Sep 2024	10:27 PDT	Summary: Google engineers are investigating an issue with VMware Engine Description: We are experiencing an issue with VMWare engine. Our engineering team continues to investigate the issue. We will provide an update by Friday, 2024-09-27 11:30 US/Pacific with current details. Diagnosis: VMware Engine network creation is failing for new customer projects of VMware engine. Existing projects appear to be functioning ok. Workaround: None at this time.
27 Sep 2024	09:22 PDT	Summary: Google engineers are investigating an issue with VMware Engine Description: We are experiencing an issue with VMWare engine. Our engineering team continues to investigate the issue. We will provide an update by Friday, 2024-09-27 10:30 US/Pacific with current details. Diagnosis: VMware Engine network creation is failing for new customer projects of VMware engine. Existing projects appear to be functioning ok. Workaround: None at this time.
27 Sep 2024	08:24 PDT	Summary: Google engineers are investigating an issue with VMware Engine Description: We are experiencing an issue with VMWare engine. Our engineering team continues to investigate the issue. We will provide an update by Friday, 2024-09-27 09:30 US/Pacific with current details. Diagnosis: VMware Engine network creation is failing for new customer projects of VMware engine. Existing projects appear to be functioning ok. Workaround: None at this time.
27 Sep 2024	07:15 PDT	Summary: Google engineers are investigating an issue with VMware Engine Description: We are experiencing an issue with VMWare engine. Our engineering team continues to investigate the issue. We will provide an update by Friday, 2024-09-27 08:30 US/Pacific with current details. Diagnosis: VMware Engine network creation is failing for new customer projects of VMware engine. Existing projects appear to be functioning ok. Workaround: None at this time.
27 Sep 2024	06:19 PDT	Summary: Google engineers are investigating an issue with VMware Engine Description: We are experiencing an issue with VMWare engine. Our engineering team continues to investigate the issue. We will provide an update by Friday, 2024-09-27 07:30 US/Pacific with current details. Diagnosis: VMware Engine network creation is failing for new customer projects of VMware engine. Existing projects appear to be functioning ok. Workaround: None at this time.
27 Sep 2024	05:19 PDT	Summary: Google engineers are investigating an issue with VMware Engine Description: We are experiencing an issue with VMWare engine. Our engineering team continues to investigate the issue. We will provide an update by Friday, 2024-09-27 06:30 US/Pacific with current details. Diagnosis: VMware Engine network creation is failing for new customer projects of VMware engine. Existing projects appear to be functioning ok. Workaround: None at this time.

All times are US/Pacific