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Service Health

This page provides status information on the services that are part of Google Cloud. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact Support. Learn more about what's posted on the dashboard in this FAQ. For additional information on these services, please visit https://cloud.google.com/.

Incident affecting Google Cloud Support

We are investigating reports of issues with Google Cloud Support.

Incident began at 2024-11-15 15:02 and ended at 2024-11-15 16:52 (all times are US/Pacific).

Previously affected location(s)

Global

Date Time Description
15 Nov 2024 16:52 PST

The issue with Google Cloud Support has been resolved for all affected customers as of Friday, 2024-11-15 16:35 US/Pacific.

We thank you for your patience while we worked on resolving the issue.
15 Nov 2024 16:32 PST

Summary: We are investigating reports of issues with Google Cloud Support.

Description: We are investigating reports of issues with Google Cloud Support beginning on Friday, 2024-11-15 13:00 US/Pacific.

Our engineering team continues to investigate the issue.

We will provide an update by Friday, 2024-11-15 17:30 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis: Impacted customers may experience issues with creating and managing the vector cases. The operations like case creation, read and updates may have been impacted.

Workaround: None at this time.