New Ways to
Get Work Done
Agentic Productivity for Everyone
Turn agents into teammates.
The Agentforce Hub is the central place to assemble your Agentforce. Here, employees can connect with specialized agents through direct messages to get work done.
Build a custom agent in no time.
There’s an agent for everything. And with pre-built agent skills, any team can create digital experts to help them onboard, close deals, resolve incidents, and more.
Save time. Take action.
Simplify your workday with Slack Actions, and let Agentforce surface knowledge in Slack to create and update canvases, lists, and channels on your team’s behalf.
AI That Helps You Do Even More
Be more productive in every meeting.
Focus on what’s important while AI keeps track of tasks and captures key takeaways from your huddles, right in thread.
Automate (almost) anything. Just ask AI.
Create workflows with short, simple conversational prompts to automate manual work and take tasks off your plate.
Don’t get lost in translation.
Break down barriers and turn messages into your preferred language by using AI that’s fluent in all of them.
Coming soon
Where CRM Data Meets Dialogue
Transform your customer success.
Increase alignment across your team and collaborate on every account and opportunity. Salesforce channels bring CRM data directly to your Slack conversations.
Sell faster by selling as a team.
Bring CRM data, context, and productivity tools together so sellers, sales managers, and their partners can close deals faster.
Simplify your CRM.
Give your customers the full Salesforce experience with an easy-to-use CRM built for small businesses, right in Slack.
The fastest growing, most innovative companies run in Slack.
Frequently Asked Questions
Innovations will help humans do even more with agents and AI, bring Salesforce and Slack closer together, and explore new ways to improve and expand on the work operating system.
Slack is where work gets done. With Slack AI, you can easily access all the real-time data you need across Slack, CRM, and apps, and work alongside agents like teammates.
Agentforce can leverage business logic available in Salesforce, such as Flows, Apex, MuleSoft APIs, and Prompt templates. Agentforce in Slack uses Slack Actions to automate tasks such as posting to channel, or creating and updating canvases and lists.
You can bring your Salesforce CRM data together with your customer-focused conversations in Slack to keep work moving forward.
The full list of releases is available on the Slack Help Center.
Yes, you can find Slack AI tips on the Slack Help Center.