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How We’re Doing

Excellent
4.9
Based on 63 reviews
review us on
T. Cotham
T. Cotham
My 8 year old inverter is broken and I've been having a hard time getting it replaced. Krystal at Simple Power Solar Service Department has been my rock. She has helped me in contacting my original installer (I thought they were out of business) and helped me navigate all the pitfalls of multiple company contracts (my installer - not Simple Power - bought the hardware from another solar company who purchased it from the original manufacturer, and they have been squabbling for the last 2 months about who's warranty is responsible for the replacement cost...)Well, finally, things are beginning to move and I hope to have an install date soon. I wouldn't have been able to deal with all of this without Krystal. BEST SERVICE DEPARTMENT I've ever encountered!Thanks, Simple Power! You have my business for life!
Barry Solomon
Barry Solomon
Great company, incredible battery system for our solar panels, really more than we expected. Very responsive, I email and it is answered very quicky. Would use again.
Jenn Suarez
Jenn Suarez
Fabulous company and incredible staff!! First time buying solar and they made it an easy, smooth and personal experience. They took the time to educate me, discuss various options, even had one of their experts personally view my house to ensure I had the most cost efficient set up. I felt empowered and that I had choices. They then shepherded me through the entire process. They treated me like family and I couldn't be happier. Highly, highly recommend them.
Douglas Kidder
Douglas Kidder
When my system stopped producing power i was not sure who to call. Solar City was the original installers then it switched to Tesla. Was unable to navigate thru their website to find a solution and talking to a live person appeared not to be an option.I picked Simple Power Solar based on their location to my former employer. They were helpful right after the first call, gave me the information needed to resolve my system, so we moved forward.There was a time element from diagnosis to repair but that was out of their hands. Upon the eta date for the replacement inverter arriving, it appeared the original supplier was unable to provide them with the product, so Krystal started to follow up for finding a solution after a few days a solution was found, and my system is back up and performing as designed.Thanks for your customer service!Doug
Tina Z.
Tina Z.
We had Simple Power Solar install our panels a couple years ago. Although it took a while to get them installed, we were happy with the service and the professionalism of the installers and the office personnel. Everyone is friendly, knowledgeable and responsive. We haven't had any issues with our solar panels to date. If we ever do, we have confidence that Simple Power Solar will come through for us.
Erica Schleicher
Erica Schleicher
Simple Solar did a great job installing panels on our home in North Lake Tahoe. The process was easy and transparent. It took a while to get everything completed due to delays on the utility company side, but the Simple Solar folks were very responsive and helpful throughout the process. I would highly recommend them.
David Marlowe
David Marlowe
It is difficult for me to determine where to start with the job Simple Power Solar (SPS) did for us as it was so complex. So I will start with that- complexity.We had a massive solar system installed on our house, I mean really big. The array was spread across multiple angles of the roof, not a flat surface, not a contiguous surface, but many small peaks and angular surfaces spread across a 2,000 sq. foot roof. They designed the best location for the tiles, we get maximum sun and the system cranks out kilowatts.In addition the the huge solar array, we had to install a new electrical panel, which included upgrading our power line drop from NV Energy, extensive electrical runs not only for the solar but new outside power outlets, a 50 amp run from the outside ground level panel up 2 stories into the attic and diagonal across the whole attic over into the garage to drop an EV charging outlet. This was extremely complex and difficult, and I don't know how but they did an absolutely perfect job. We couldn't be more impressed and happy.Additionally SPS installed a second interior electrical panel, a Smart Panel which permits us to monitor and manage all energy usage in the house in conjunction with the solar system and the Tesla Power Walls, which they also installed.All this equipment and requisite electrical conduits was installed perfectly, with well organized runs, excellent equipment placement such that I really enjoy looking at it since it is so well organized and just looks cool. 100% solid work, nothing to complain about.Overall this was incredibly difficult job requiring multiple different high-tech equipment components to be tied together, with extended electrical runs up 2 story walls, inside walls, outside on brick walls. The work was perfect, and I mean perfect.SPS's crew is incredibly talented, very polite and considerate, they showed up for work on time and finished the job on time with zero complaints or mistakes.Honestly I don't know how they did this job as well as they did. I enthusiastically encourage anyone to consider SPS for your solar system requirements or other related projects/services they offer.I could go on, but I will wrap it up here. Pictures of the system are included.
Joan Blumenfeld
Joan Blumenfeld
Their service has been great, they are very responsive and prompt. I have heard from friends how unusual that is in the wild west of solar right now.
David Amaranto
David Amaranto
I couldn’t be happier with the solar system that Simple Power installed last year. While this installation was complicated due to the constraints of my property, they did an excellent job of all aspects of the project from planning thru execution and support. Now that the system has been operational for almost a year, I am extremely satisfied with its functionality and relieved that I chose such a professional and capable team at Simple Power for this work.
Sybella Pope-Sears
Sybella Pope-Sears
We had simple power solar do our panels a few years ago. We were not living in town and they met us on the rare times we were in town, kept us informed, dealt with renters schedules…. And we are enjoying very low energy bills! We are extremely pleased.
Stephen Buick
Stephen Buick
I called about solar savings. I spoke with Callum and we talked for a long time. He answerd all my questions without any kind of sales pitch. I was trying to figure out the bottom line and in the end...it was not what i thought. Thank you Callum. Good job!
Suzanne Barulich
Suzanne Barulich
So thankful for Simple Power Solar and their expertise. Their office staff was incredibly helpful, and their technicians spent the time and effort to research the problem in my workplace's solar inverter and ground faults rather than just saying we needed a new inverter for $30k! If you have system that is no longer supported by the original installer, we highly recommend Simple Power Solar.
Dave Donnelly Photography
Dave Donnelly Photography
I wanted to write to give a great review for Simple Power Solar. They did our solar panels in 2019, which have been flawless and performing even a bit better than anticipated. And then they were able to find us a Tesla Powerwall, which are hard to find, and get it installed this spring. We love having the battery backup, and they made the process very smooth. We would highly recommend them for anyone looking for solar and battery backup in the area.
Jim Stretch
Jim Stretch
I choose Simple Power for our solar panel installation and renewable energy management. I'm happy.
Cliff Field
Cliff Field
Simple Power installed solar panels and a battery backup. Very knowledgeable, especially with the heavy sierra snow loads.
Definitive Technical
Definitive Technical
Simple Power has been servicing our system for years and we cannot say enough about the consistent quality of service, on time follow through and professionalism the team continues to provide. Thank you to the service and sales team for your outstanding work!
Marta Adams
Marta Adams
My experience with Krystal in setting up the appointment to evaluate my solar system and then with Ash was excellent. I’m grateful for the advice Ash provided and the exceptional service. Thank you! Marta Adams—Carson City
Rob Gaedtke
Rob Gaedtke
If you want your solar done right, with a local crew, this team is fantastic. Everything is super clean and they installed a fast charger for the tesla in the garage to boot. From the quote to the installation to the close, I have nothing but gratitude for Simple Solar. Thank you!
Lori Norman
Lori Norman
Krystal at Simple Power and Simple Power in general are great to work with. They respond quickly with all the information I need to make an informed decision on the work needed and complete it thoroughly and timely. Will continue to use them!
Christine Cremo
Christine Cremo
This is a very good company. They did a wonderful job installing several components of a battery/solar system on my house. The staff is very experienced and easy to work with. I highly recommend them.
Response from the owner: Thank you so much Christine! It has been a pleasure working with you. Please don't hesitate to reach out with any questions or concerns, we are always here to help!
Julie
Julie
We love our new solar, Tesla battery and car charger! Simple Power Solar made it as easy as possible throughout the process. They handled all of the details that a project like this requires and kept me in the loop at all times. Hillary was especially helpful and very quick to answer my questions. I highly recommend Simple Power Solar!
Gavin Williams
Gavin Williams
Their team provided excellent service. Austin, Matt, Cody, Jordan, Evan and Hillary were amazing. I appreciate their recommendations in the process as I knew nothing about solar storage and it was set up perfect.
Paul Smith
Paul Smith
I purchased a solar system from a national firm. This company was contracted by my original supplier to resolve start up issues and the did. Once they received the contract for the work they kept me informed. The Service rep Jon was well seasoned in this work. He was timely, polite and communicate exceptionally well. Because of Him I have now made Simple Power Solar my local agent and will be using them if as non warranty items arrive.
Alan Kern
Alan Kern
Mike Rocco was very responsive and helpful during the process of determining the proper specifications for a system, the installation of the equipment and a price quotation. I would not hesitate to use Simple Power Solar
Ryan Todd
Ryan Todd
It's always amazing to work with Simple Power Solar! They set us up with a 10-unit Solar Panel system, which works great. Thank you again, and we look forward to working with you all again soon.
Matt Litchfield
Matt Litchfield
Simple Power have been great to work with, flexible on changes and provided great follow up support. Thanks Mark and Mike and team!!
Gregory Chan
Gregory Chan
These guys do things the right way. Would recommend to anyone in the Reno / Tahoe area. Worth the premium price.
Response from the owner: Thank you for sharing your feedback Gregory! We have loved working with you and we are thrilled to have been able to assist you with your system!
John Sorensen
John Sorensen
Panel cleaning service was timely, courteous, and thorough. I saw immediate increase in daily electricity generated from our home panels.
Vetterun C6
Vetterun C6
Quick, efficient service on an item of solar equipment. They obtained the replacement and negotiated it under warranty. Excellent company for solar installation and support in the Tahoe area!
Chris Guzman
Chris Guzman
Professional service and quality work. Matt, Cody, and Sean installed a Span smart panel, a Span Drive EV charger, and a Tesla Powerwall 2 battery into my home as upgrades to my existing solar array. They answered all of my questions, kept me up to date with the process, and cleaned up when they were done.I highly recommend Simple Power Solar and will be calling them again for any additional work.
Response from the owner: Thank you for sharing your feedback Chris! We're thrilled to have been able to assist you with your system. Feel free to reach out if you have any questions or additional feedback down the road. We're here to help!
Shayna Gaedtke
Shayna Gaedtke
Everyone that worked on our install was phenomenal. They were attentive to our needs, quick to respond to questions, accommodating with change requests, and kept us informed every step of the way. Everyone was friendly and helpful (and great to our dogs who oversaw their work : ). Couldn't be happier!
David Stieg
David Stieg
Simple Power has helped me greatly since the original installer pulled out of the Reno market 6 months after I signed my contact. They have been very helpful resolving issues and are assuming the role of servicing my system. I would strongly recommend them as a solar installer
Chris Loughlin
Chris Loughlin
The crew from Simple Power Solar was great to work with. They took care of all the permits and the virtual meeting with my HOA. The installers were all great guys and they made sure to make the installation look super clean and professional. I highly recommend Simple Power Solar!
Zack
Zack
SimpleSolar was easy to work with. While they may not be the cheapest option, the install is very clean and dressed nicely - not something I can say for my previous home solar install using a different installer.
Joanne Walen
Joanne Walen
After installing solar panels and enduring a 4-day power outage from NV Energy, I decided that the most valuable investment was a battery to store the solar power so I could use it during another outage. Not too long ago we had an outage, and the battery switched over seamlessly. I’m very pleased.
Response from the owner: Thank you so much for taking the time to share your experience with us Joanne! We are so pleased to hear that your batteries are working like a charm and providing you with the energy security you need! Please don't hesitate to reach out to us with any questions you have about your system! Welcome to the SPS family!
Vadim Spivak
Vadim Spivak
Simple Power Solar installed a solar and battery backup system for us. The entire process was very smooth and they took care of all the design, permits, HOA approvals, etc.The system was designed to meet the snow load requirements. Throughout the process we received timely updates and the system was installed on time. They were easy to reach anytime we had questions. Overall they were very professional and I highly recommend them!
Richard Schori
Richard Schori
We've had solar panels on our roof for several years and decided that it was time for a battery backup if the grid went down. Simple Power did a great job. First there are required permit from the city and electric company, which Simple Power handles. Then the installation of equipment and inspections, and finally the software setup so you have monitoring capacity on your smart phone. They are all very knowledgeable. The last employee who set up the software and monitoring, Sean, was spectacular.
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