Lisa Carter
Tried several times and every picture I took the visualizer could not identify the scene. An exterior door, I tried close up, far away, in between, morning, afternoon, evening, every picture could not be used because the visualizer doesn't know what a front door is! Not wasting any more time uninstalling and trying another app that hopefully knows what a door is
3 people found this review helpful
Sherwin-Williams
November 6, 2024
Hi Lisa! Currently, our app focuses on interior paint colors and doesnât support visualizing exterior colors. We'll take this into consideration as we develop future updates and enhancements to the app. Thank you for your feedback.
Gm Th
Want my money back, totally worthless app. Can't choose by hex color, doesn't have paint brands palettes loaded, choose colors by slider which is absolutely no help to choose the actual paint. Needs a free trial before you pony up. If I'd known ahead of time how lousy it is I would never have paid for it. Learn from my mistakes.
2 people found this review helpful
Sherwin-Williams
November 6, 2024
Hi GM! On the Find Color tab, you can browse color palettes by selecting options from the "Browse Color" section. Once you choose a palette, you'll have the option to explore colors from "Expert Picks" or "Popular." After making a selection, you should be able to view color cards for all the shades in the palette. Thank you for your feedback.
Lyvonne Smith
It uploads my photos sideways so I can only choose to take a new photo directly from the app. When using the new photo taken, I'm finding the tool poorly identifies and incorrectly colors large items in the room making it really hard to use. It actually colored my desk chair and half of the floor in the photos. I finally gave up.
15 people found this review helpful
Sherwin-Williams
October 14, 2024
Thank you for your detailed feedback! Weâre sorry to hear youâre having issues with photo orientation and the tool's color identification. We recommend checking the photo settings on your device to ensure they upload correctly. If you have any further assistance, please reach out to us at
[email protected]!