FAQs & Room Directory

Zoku has invented a new category within the hotel industry with its home-office hybrid concept and award-winning Zoku Loft. Opened in 2016 by Dutch entrepreneurs Hans Meyer and Marc Jongerius, Zoku is named after the Japanese word for family, tribe or clan. Zoku facilitates international living, working and conscious traveling for the growing population of globetrotting professionals, digital nomads and remote workers. Its multipurpose business facilities make it a hospitality frontrunner in the future of work, providing hybrid work solutions for employees to reconnect while working-from-anywhere.

The bold concept, which goes far beyond the standard hotel proposition of “putting heads in bed”, has won numerous awards, received rave reviews from guests and is praised for its vibrant Social Spaces, sustainability initiatives and unique community that facilitates connections between residents and locals. Zoku achieved B Corp certification in 2018, becoming one of the first hotels in the world to receive this recognition, and was voted “one of the 25 coolest hotels in the world” by Forbes. Zoku recently expanded to include three new locations to its portfolio of European hubs: Copenhagen and Vienna in 2021 and Paris in April 2023.

We’re located on 48 Avenue de la Porte de Clichy, in the 17th arrondissement of Paris. We’re just steps away from public transport (metro, tram and bus) and within walking distance of many important educational institutes, cultural venues, shops, and entertainment.

Whether you are traveling by car, plane or public transport, getting to us is easy. For specific directions, check out our Location page.

You can reach out to us via email at [email protected], by phone at +33 1 86 261 067 or through the chat function on our website. Our Reservations team is available from 08.00 – 18.30 from Monday – Friday and from 09.00 – 17.30 on Saturdays.

We always like to say: the longer you stay, the further you go. That means you’re welcome to stay with us anywhere from 1 night to 1 year. Beware: longer stays may cause some separation anxiety! Read more about extended stays at Zoku Paris here.

In case you have any feedback, please do share it with us! Our Sidekicks on the 8th floor are always there to listen. Alternatively, you can also call us directly at +33 1 86 261 067 or e-mail us at [email protected].

Pets are allowed on our terrace, in our Social Spaces, and in our Lofts under certain conditions. Read our 'Pawlicy' here to get the full lowdown.

Yes! Besides Paris, you can find a Zoku in Amsterdam, Copenhagen, and Vienna.

If you're hanging out with us for more than two weeks, we've got some cool extras for you. Think a 20% discount on food and drinks, direct chats with our Community Manager, the option for a mailbox at R-0, and much more! Read our full list of long stay benefits here.

The Zoku Loft is a spacious micro apartment suitable for both living comfortably and working efficiently. In a regular hotel room or studio apartment, the bed always dominates. In Zoku, the big kitchen table is the paramount center for either laptops or candles and a bottle of wine. Each Loft sleeps two and contains a full living room, kitchen, bathroom and a big kitchen table. You can even personalize your space by choosing your favourite artwork to hang on the walls and inspire you during your stay. The space is an ideal base of operation for living, working and collaborating, offering all the comfort and efficiency you need.

We have 109 Lofts in total. Besides Lofts, we’ve also got other special room types which you can browse here.

We have 109 Lofts in total at Zoku Paris. The Zoku Loft is 26m² / 280ft². The Zoku Loft XL is 26 - 29m² / 280 - 312ft². Zoku has a few special room types as well! The Zoku Loft XXL is 46 m² / 495ft². The Zoku Room is 17m² /  83ft². The Zoku Apartment is 34m² / 366ft². The Zoku Studio is 29m² / 183ft². The Zoku Movie Room is 36m² / 388ft² and is wheelchair-accessible. Get the full lowdown here.

We always like to say: the longer you stay, the further you go. That means that you’re welcome to stay with us anywhere from one night to one year. If you're hanging out with us for more than two weeks, we've got some cool extras for you. Think a 20% discount on food and drinks, direct chats with our Community Manager, the option for a mailbox at R-0, and much more! Read our full list of long stay benefits here. To explore your stay options, reach out to us at [email protected]. Beware: longer stays may cause some separation anxiety!

As Zoku is a home-office hybrid for business travelers, we are not ideal for children.

If your family is in town, we have baby cots available (age 0 – 2).

Please note that the Zoku Loft cannot accommodate children and infants, but the Zoku Loft XL, Zoku Loft XXL and Zoku Apartment can accommodate a maximum of one infant or child.

Cleaning is done after every third night during your stay if you’re here for less than 14 nights.

Staying for 14+ nights? Your Loft gets a good scrubbing from our housekeeping team weekly.

Having some people over? You can ask for some extra cleaning to keep your Loft looking extra shiny, and it won't cost you a thing. Just ask a Sidekick if you want to do this.

More of a DIYer? At the end of your corridor, you can find our pantry, which includes any extras you may need in between cleaning like extra towels, plates, glasses, blankets, and more!

Yes, our Movie Room is wheelchair accessible. If you'd like to book it, please call us at +33 1 86 261 067 or email us at [email protected], and we'll do our best to accommodate your needs.

We don’t have any rooms with Twin beds, but our Zoku Apartment and Zoku Loft XXL comes with separate beds. Find out more here.

Smoking is not permitted in our building. If you wish to smoke, please use our terrace on the 8th floor or the outside area in front of our entrance. Smoking inside the building will result in a penalty. Thanks for smoking outside!

Our check-in is at 15:00. Arriving early? We cannot guarantee an early check-in, but we’ll do our best to have your room ready as soon as possible. In the meantime, you can leave your bags in one of our Locker Room on -1. Just ask a Sidekick on our 8th floor to assist you! Arriving late? No worries, we’re open 24/7. If you’re planning to arrive after midnight, please get in touch with us by calling +33 1 86 261 or sending an email to [email protected].

Zoku’s a little different to what you might be used to. When you arrive, walk straight through our entryway, jump in an elevator and head up to the 6th floor. Our friendly Sidekicks will welcome you with a smile, help you check-in, and answer any questions. Prefer to do it yourself? You’ll find our self check-in kiosks at the entrance of our Living Room on the 6th floor – past the Greenhouse! – where you can settle any remaining balances and grab yourself a keycard.

Not a problem! Our spacious lockers on -1 can safely store your luggage. If you need to store it just before checking in or after checking out for the day, we don’t charge a thing! After that, it’s at a surcharge. For freshening up before hitting the town, you can use our Changing Room; a place to shower, change your clothing or just check your make-up if your Loft is not available yet.

Yes! Our private Changing Room on -1 is the perfect spot to have a shower and change into fresh clothes after a long day of traveling. We’ll provide the toiletries as well as towels.

Our check-out is at 11:00 AM. Not ready to say goodbye? You can arrange a late check-out, at either 12:00 (€25) or 14:00 (€50). Just ask a Sidekick for assistance! Late check-outs are subject to availability.

You can check-out on our 8th floor, either through our self-service kiosks or with one of our wonderful Sidekicks.

Not a problem! Our spacious lockers on -1 can safely store your luggage for free on the day of check-out and for a surcharge after check-out day.

Besides food and water, Wi-Fi is one of our basic needs. Our Wi-Fi is lightning fast, stable, available building-wide, and free of charge of course!

Taking your own car? We don't offer parking in our building, but you're welcome to use the Parking Indigo Palais de Justice parking garage, which is close by Zoku Paris. For only €39 a day, store your car safely in their garage. Staying for longer? You can also get a multiple-day, weekly or monthly pass. Get your parking pass here.

We’ve partnered with Welcome Pickups to offer you a comfortable and hassle-free ride from the airport to Zoku Paris. You can directly schedule your ride here. A driver will be ready and waiting for you at Arrivals!

Our rooftop Social Spaces on our 8th floor offer a warm welcome and include our Kindred Spirits bar, Living Room, The Living Kitchen, co-working spaces, meeting rooms (one of which is a Game Room!), an Event Space, a Music Corner, and a stunning terrace. In addition to that, we have a Locker Room, Launderette, guest pantry on each floor (which have extra kitchen utilities) and a Changing Room, where you can freshen up while you wait to check-in.

Yes, we have a gym on our 8th floor. Just use your key card to access it!

We have a Launderette with professional laundry equipment, geared to wash (almost) all that needs cleaning. It’s located in our basement (floor -1).

To use the service, simply download the AppWash by Miele or ask a Sidekick on the 8th floor to add the charges to your Loft bill.

Professional dry cleaning is available upon request.

You can rent stylish-looking bikes at Zoku and experience the city like a true local. Bike rental rates start at €25,00 per day incl. insurance. Rent your bike through our pre-arrival which you should receive a few days before your stay or by asking a Sidekick on our 8th floor.

No worries, you can shop for basic items in our (Almost) Everything Station on our 8th floor – at honest prices of course! Whether you're in need of a sewing kit, toothbrush, slippers, deodorant, adapter or anything else, we've got (almost) everything! Just ask a Sidekick on our 8th floor for availability and prices.

Zoku is staffed 24/7, which means that you can reach out to our Sidekicks at any time for support. Just head to our Social Spaces on the 8th floor or dial 0 on your Loft phone to contact them.

If there’s anybody who’s got the local lowdown, it’s us! Check out our map with the city’s best hotspots. Didn’t find what you were looking for? Just ask a Sidekick on our 8th floor for additional tips!

You can have your package sent to Zoku prior to or during your stay. In order to make sure the package gets into the right hands, it is crucial to write the ‘ship-to’ address including your reservation number for confirmation. The proper mailing address to be used for the shipment of boxes or other parcels to Zoku is as follows:

Zoku Paris
The name on your reservation and confirmation number (this is crucial!)
48 Avenue de la Porte de Clichy

75017 Paris

France

T: (Your phone number)

Please inform us when you are expecting a package by sending an e-mail to [email protected] or calling +33 1 86 261 067.

Upon receipt, parcels are placed in Zoku’s receiving room. When your package is received before its intended arrival, a message is added to your reservation as a reminder upon check-in. You can contact one of our Sidekicks in order to collect your mail.

If we receive your package during your stay, one of our Sidekicks will try to give call your Loft.

For safety reasons, Zoku will not accept any packages, letters, including concert tickets after check-out. We cannot be held responsible for lost or damaged goods.

You can easily send a package from Zoku Amsterdam. The only thing you’ll need to do is to contact one of our Sidekicks to arrange a pickup time for your parcel!

We will do our best to reunite you with your lost item. Simply head to iLost and search for your item. After just a few steps you will be (hopefully) reunited with your beloved! Unfortunately, we cannot hold onto your item for longer than a month.

These are subject to change, so always make sure to check out our Eat & Drink page for the most updated times.

No worries, our Ooh là là Cheese & Charcuterie Shop has got you covered! Located next to our kitchen and open 24/7, this is just the place to grab a quick bite to eat before you head off to sleep.

At Zoku we know that the way to a person’s heart is through their stomach! Find additional kitchen utensils for all your date needs in the Pantry at the end of every Loft floor.

Mon – Sun: 07.00 – 23.00

Whether it’s enjoying an energy boosting coffee in the morning, or treating yourself to a delicious spritzer after a long day’s work, our Kindred Spirits Bar in Paris has everything you’ll need! Come grab a drink in one of our cozy indoor spaces or explore our outdoor green terrace. Check out our full menu here.

Upon authorization of your credit card, you can opt to charge food and drinks on your Loft’s account.

We offer plenty of communal working spaces on our rooftop to our Residents and members. Not a Resident or a member? You can buy a Day Pass at the bar for €39 including lunch, or learn more about becoming a member here. Just coming over to catch up with a friend or a colleague? No need to buy a Day Pass! There’s always a spot to squeeze in and have a chat in our Living Room.

The Zoku Loft is equipped with some basic office supplies, like a paper roll, a pencil, scissors, tape dispenser, perforator and stapler. In case you need more office supplies, you can book an additional Office Toolbox that includes a printer, notebook, pens, post-its, elastic bands, paper clips, colored markers, pins, ruler and a de-stapler.

You can print and bind small documents in our coworking space on the 8th floor. For bigger pieces, just ask our Sidekicks about printing services nearby!

You can scope out our meeting rooms and make a booking directly on our website. Got questions or specific needs? You can also contact us by sending an email to [email protected] or by calling us at +33 1 86 261 068 (between 8.00 and 18.30). If you are currently staying with us at Zoku, please ask a Sidekick for help, and they’ll get you sorted!

Zoku offers plenty of coworking spaces for its residents and members. Not a resident or a member? You can buy a Day Pass at the bar for €39 including lunch, or learn more about becoming a member here. Just coming to catch up with a friend or a colleague? No need to buy a Day Pass. There’s always a spot to squeeze in, grab a drink, and be social at Zoku.

How exciting! You can submit information about your event by clicking the "Book now" button at the top right and choosing "Meet". We’ll get back to you as soon as we can. Got questions or specific needs? You can also contact us by sending an email to [email protected] or calling us at +33 1 86 261 068 and we’ll be happy to help!

Yes, all of our meeting rooms are equipped with a TV screen that you can easily connect to with an HDMI cable or Airtame. Presenting to a large group? Our Event Space has a larger variety of audiovisual equipment. Please reach out to [email protected] with your request and we’ll be happy to help!

We’d love to hear from you! Drop our Sales Manager Elise an email at [email protected] and she’ll take it from there.

We love helping global and remote teams come together in-person and connect! Just send in your request to our Meeting & Events team at [email protected] and we’ll take it from there.

We’d love to host your next company retreat! Drop our Meeting & Events team an email with your request at [email protected] and they’ll take it from there.

We’re delighted! You can request more information on our Press page and our PR team will get back to you shortly. Happy writing!

We’re happy to hear that you’re interested! Check out our Jobs page for open positions at Zoku Paris. Alternatively, you can send an open application with your CV and a motivation letter to [email protected].

For overnight offers, check out our Offers page. For upcoming events, check out our Events page. For news, follow us on Instagram and LinkedIn or sign up for our newsletter.

That’s exciting to hear! You can contact our Community Manager, Özgür Özgencer. He'd love to get to know you and understand how your brand can strengthen our community. You can reach him at [email protected].

The Zoku Loft and Zoku Loft XL can host two people at most. If you’d like to bring a roommate along with you, we’ll charge an additional city tax of €8,13 per person, per night. Please note that we cannot place an extra bed in our Lofts, but you can rest assured that you’ll be extra comfortable in our King Size beds. Just give us a call on +33 1 86 261 067 or send an email to [email protected] and we’ll be happy to help!

If you’re looking to book 5 rooms or more, please send in your request to us at [email protected] and we’ll find the best rate for your needs! If you’re looking to book less than 5 rooms, you can do so through our website.

If you book a non-refundable rate, you have to pay upon booking. Please note that we will charge a 25% deposit for any stays of 5 nights and longer, 3 days prior to arrival. A credit card guarantee is sufficient for flexible rates. For all details regarding payments, check out our Terms & Conditions.

Besides accepting all major credit cards, Zoku Paris also accepts cash payments.

Yes, for some rates you can choose to pay beforehand. When choosing a non-refundable rate, you’ll be asked to pay for your entire stay upon booking. When booking a flexible hotel stay (up to 4 nights), you’ll be asked to pay for your booking upon check-in. For short (5+ nights) and long stay rates (28+ nights), 25% of your stay is deducted 7 days before your arrival. If you wish to pay for your booking in advance, this is possible as well! Please send an email to [email protected] with your booking number to request a secure payment link. For all details regarding payments, check out our Terms & Conditions.

Staying up to 4 nights? You can alter your booking free of charge up to 24 hours prior to arrival. Staying longer? Please let us know no later than 7 days prior to your arrival. Please note: Changes in date, Loft type, or number of nights can lead to different rates and are subject to availability. For group bookings and non-refundable rates alternative rules apply, which can be found in our Terms & Conditions. To be sure what rules apply to your booking, login to your personal Zoku account.

Staying for 1 – 6 nights? Cancel up to 24 hours prior to our check-in time (15:00). Staying for 7 – 27 nights? Cancel up to 72 hours prior to our check-in time (15:00). Staying for 28+ nights? Cancel up to 7 days prior to our check-in time (15:00). For group bookings and non-refundable rates, alternative rules apply, which can be found in our Terms & Conditions. To be sure what rules apply to your booking, login to your personal account on our website. You can review, cancel and alter your booking through your personal account as well.

Upon your arrival, we'll ask you to pay the local tourist tax (€8,13 p.p. per night) and a €1 deposit.

The local tourist tax in Paris is €8,13 per person per night.