Dear Hosting Provider
Weirdly, when our team said “let’s upgrade our server” got a message saying “we’re going to upgrade your server,” we didn’t expect you to redirect our DNS entry to a machine so new that it has no files on it. Not just no files, but no configuration whatsoever. And no users, so no way to, I don’t know, configure the machine such that one can put files on it.
I know. Silly us.
No worries, though. It’s not like we were running a large-scale scholarly community that depends on the goodwill of its volunteer participants, whose goodwill varies directly with the perceived stability of the platform.
Thanks, however, for giving the team a bit of clarity on the whole “hey, do we want to stay with this hosting provider or look for another one that might be better suited to our needs” business!
Love,
@kfitz
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