We at Kewpie Indonesia (“we”, “our” or “us”) recognize that personal data is an important asset (interest protected by law). We think that making proper control and protection of the asset is part of our corporate social responsibility. Kewpie as an enterprise providing “security and safety," we thus have established basic guidelines to be applied when handling personal information of our customers, business partners, officers, employees, and so on.

Kewpie Indonesia declares that we strive to observe the basic guidelines and protect personal data.

Kewpie will comply with laws, ordinances, and other regulations and guidelines of Indonesia concerning personal data protection. Where applicable, we indicate the meaning and reasons why providing your personal data is a statutory or contractual requirement, as well as the possible consequences of not doing so.

“Personal data" under these basic guidelines refers to, but not limited to, the following items of information of living individuals or, if applicable, legal entity.

(1) Name, date of birth, and other items of description included in the relevant information that can lead to identifying the particular individual.

(2) What can be cross-checked easily with other information so that it will lead to identifying the particular individual.

(3) Your activity on Kewpie Indonesia’s website.

(4) Information collected from third party apps, such as third-party app development and analytics platforms. The information may include your IP address, where you accessing the Kewpie Indonesia’s website from, statistics regarding your use of our website and any crashes or problems experienced while accessing the Kewpie Indonesia’s website; and

(5) When you contact our Customer Service, we collect and record the content of your messages. We use this information to evaluate your critics, suggestion, and problems so we may provide better service to you.

We obtain personal data relating to you from various sources described in Section 6 below.

With your consent, Kewpie Indonesia will acquire and process your personal data for the purposes of marketing our products, market research, and/or other purposes which will be informed to you beforehand. Your consent is voluntary and is not a condition for using our website. You can withdraw consent at any time by contacting us at the email address provided in “How to Contact Us” (see Section 12 of this Privacy Policy). Withdrawing your consent will not impact the legality of us processing your personal data before you withdrew your consent.

In order to have proper protection of personal data, Kewpie Indonesia will set up methods of keeping personal data, including the control system and handling method, and appoint the person responsible for supervising personal data. The person will be responsible for widely disseminating those methods to our officers, employees (including temporary workers and permanent workers) and other people concerned and for making them carry out the methods. In addition, Kewpie Indonesia will make continuous revisions of the control method.

Your personal data will be retained for as long as necessary to carry out the purposes described in this Privacy Policy or as required by applicable law. Unless we are required or permitted by law to retain such information for a longer period, when it is no longer necessary to carry out the purposes for which we processed it, we will delete your personal data. When determining the retention period, we consider various criteria, such as the type of service requested by or provided to you, the nature and length of our relationship with you, , the impact on the functionality of the services we provide if we delete some personal data from or about you, statutory retention periods and expiration dates, and our use of your information for aggregate market research.

Kewpie Indonesia strives to implement security measures by setting up and enforcing information security policies, to prevent risks of information leakage, falsification, loss, theft, unauthorized access, unauthorized use, unauthorized disclosure, unauthorized modification and the like.

However, we cannot ensure or warrant the security of any information you transmit to us may not be accessed, disclosed, altered, or destroyed. Electronic communications sent to or from us may not be secure. You should be careful whenever you submit information online and be careful about the information you send us. If you have reason to believe that your personal data is no longer secure, please notify us at the email address provided in “How to Contact Us” (see Section 12 of this Privacy Policy).

Kewpie Indonesia will acquire personal data by fair and legitimate means. On such acquisition, the purpose and scope of use of personal data will also be informed in advance.

If you contact us directly, such as to request information, or connect with Customer Service, we may receive additional personal data about you, such as your name, email address, content, date and time of your message, and our replies. We may also receive personal data if you complete a survey, such as demographic information (e.g. age, gender) and other personal data you choose to provide.

Depending on the operating system of the device or browser you use and your choices when accessing Kewpie Indonesia’s website for the first time or at a later stage in the ‘Manage Cookie Preferences’ menu, we can collect your personal data.

Our website uses cookies to automatically collect certain types of information when you visit or interact with our email communications, websites and other online services. These files contain logs visitors to the site. The information inside the log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and possibly the number of clicks. This information is used to analyze trends, administer the site, track user's movement around the site, and gather demographic information. IP addresses, and other such information are not linked to any information that is personally identifiable.

If you would prefer not to accept cookies, most browsers will allow you to:

(1) change your browser settings to notify you when you receive a cookie, which lets you choose whether or not to accept it.

(2) disable existing cookies; or

(3) set your browser to automatically reject cookies.

Please note that doing so may negatively impact your experience using our online services, as some features and services on our online services may not work properly. Depending on your device and operating system, you may not be able to delete or block all cookies. In addition, if you want to reject cookies across all your browsers and devices, you will need to do so on each browser on each device you actively use.

[M&P Note: We added this new Section 6.2 so Kewpie Indonesia can provide information regarding the obtainment of personal data which is obtain through website and cookies technology when people accessing Kewpie Indonesia’s website. Kindly confirm whether or not such obtainment is relevant to Kewpie Indonesia]

Regarding use of personal data given to us, Kewpie Indonesia will abide by the scope of purpose of use that we informed or announced in advance.

(1) Kewpie may subcontract out personal data handling service within the scope of purpose of use and based on your prior approval and consent. In such case, Kewpie Indonesia will fully examine the management capability of the subcontractor and ensure the security control of personal data by arranging and supervising the handling of personal data.

(2) Likewise, Kewpie Indonesia will also ensure the security control of personal data in shared use among Kewpie Indonesia group companies.

(3) Kewpie Indonesia will neither disclose nor transfer personal information to a third party other than the authorized subcontractor without consent of the individual. However, when the court, the police, or other governmental body requests disclosure of personal data, Kewpie Indonesia may disclose or transfer personal information without consent of the individual as long as allowed by the applicable Indonesian laws and regulations.

(4) Subject to possible restrictions based on applicable Indonesian laws and regulations and notification to you (before and after the corporate actions set out herein), Kewpie Indonesia may disclose your personal data to potential or actual acquirers, successors or assigns as part of a restructuring, merger, sale, joint venture, transfer, or other assignment of all or any part of our business, assets or shares (including bankruptcy or similar legal proceedings).

(5) We may transfer your personal data to several countries around the world, outside of Indonesia. These countries may not have the same level of protection as the data protection laws of Indonesia. If this is the case, then we will obtain your approval before we transfer your personal data to party located in the country with lower level of personal data protection laws and regulations.

We grant certain rights to all personal data owners in connection with our processing of personal data, as follow:

(1) Access. Kewpie Indonesia will provide access to your personal data, which includes the right to obtain confirmation from us whether personal data about you is being processed. If so, Kewpie Indonesia will provide access to your personal data and information related to how it is processed no later than 72 hours since your request to us on accessing your personal data.

(2) Update. If you want to update and/or correct any of your personal data collected by us, then you can request to us regarding the update and/or correction of your personal data. If so, Kewpie Indonesia will update and/or correct your personal data no later than 72 hours since your request to us on updating and/or correcting your personal data.

(3) Removal. If you have chosen to provide us with your personal data and you wish to delete the personal data that we have received, then you can request to delete your personal data to us. If so, Kewpie Indonesia will delete and destroy your personal data no later than 72 hours since your request to us on deleting and destroying your personal data.

(4) Termination. If you have approved for us to process your personal data and you wish to stop and terminate the processing of your the personal data, then you can request to us regarding the termination of your personal data processing. If so, Kewpie Indonesia will stop and terminate the processing of your personal data no later than 72 hours since your request to us on the termination of your personal data processing.

If you wish to request us regarding the access, update, removal and/or termination above, please notify us at the email address provided in “How to Contact Us” (see Section [12] of this Privacy Policy).

We do not knowingly collect, retain, or use personal data from children under the age of 18, and no part of our purpose of use is directed to children under the age of 18. If you become aware that your child has provided personal data to us without your consent, please notify us at the email address provided in “How to Contact Us” (see Section [12] of this Privacy Policy). If we become aware that we have collected personal data from a child under the age of 18, we will immediately take steps to delete that information.

We do not knowingly collect, retain, or use personal data from individual with disabilities, and no part of our purpose of use is directed to individual with disabilities. If you become aware that individual with disabilities has provided personal data to us without the consent of his/her guardian, please notify us at the email address provided in “How to Contact Us” (see Section [12] of this Privacy Policy). If we become aware that we have collected personal data from an individual with disabilities, we will immediately take steps to delete that information.

Should there be any complaint and/or request to us regarding personal data processing, you may report such complaint to us at:
PT KEWPIE INDONESIA
Kawasan Industri GIIC Blok. CC No. 5 Kota Deltamas
Ds. Pasirranji, Kec. Cikarang Pusat, Kab. Bekasi
Jawa Barat, Indonesia 17530
[email protected]

This Privacy Policy has been prepared in both English and Indonesian languages. If there is any inconsistency or conflict between the English and the Indonesian languages version of the Privacy Policy, the English language version shall prevail.

We reserve the right to change this Privacy Policy at any time. We will post any changes to this Privacy Policy on this page, and the revised version will become effective on the date the revised version was posted, which is identified at the top of the page. If we materially change the way we process your personal data previously collected from you, we will notify you via your registered email or any other means. We encourage you to review the privacy policy, which may be updated from time to time. Your continued access of our website after these changes will be considered as your acknowledgment of changes to this Privacy Policy.