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<br><p>You are always welcome to send us your unsolicited application should no suitable jobs be available at the moment.</p>&gt;

EV Group (EVG)

Unsolicited application for EVG USA

Work Place is Tempe, AZ. This position entails the installation, service, troubleshooting and repair of complex electronic and electromechanical equipment, site service, and field process applications and qualifications. In addition, the position is accountable for being able to operate as an independent "product expert" on selected EVG product lines. Capable of implementing detailed complex customer installation plans for both reliability and process qualification and sign-off. Training customer personnel on advanced equipment operation, maintenance procedures, and process related operations. Provides onsite technical support for development and implementation of equipment and process applications. Train Customers and other Field Service Engineers on specific product lines.<br><h3><strong>Essential Duties and Responsibilities:</strong></h3>
<ol> 	<li>Complete onsite equipment installations, or complex retrofits on equipment and obtain Final Acceptance by the customer.</li> 	<li>Provide professional and courteous service to customers with a primary goal of complete customer satisfaction.</li> 	<li>Perform complex repairs and calibration of company products.</li> 	<li>Assist customers and other personnel in identifying and repairing equipment related process problems.</li> 	<li>Perform onsite preventative maintenance, clean equipment as required and verify the operational quality of system equipment.</li> 	<li>Perform start-up, warranty, paid service, and service contract activities.&nbsp; Perform hardware set-up on specified systems within established time frames.&nbsp;</li> 	<li>Serve as a company liaison with the customer's front line management on administrative and technical matters.&nbsp; Instruct customers in the complete operation and maintenance of equipment.</li> 	<li>Keep management informed of down situations.&nbsp; Document, log and report activities as required.</li> 	<li>Work overtime and/or travel on short notice, including unscheduled call outs from home and other shifts as needed.</li> 	<li>Troubleshoot and correct process variations on systems.&nbsp; Diagnose sources of hardware or process problems on equipment, facilities, or wafers.</li> 	<li>Recommend appropriate action and maintain on-going awareness of existing and potential situations.&nbsp; Handle system and customer situations while informing management of developments on a timely basis.</li> 	<li>Prepare and conduct local customer meetings and communicate orally with customers in face-to-face, one-on-one settings, group settings and communicate professionally by e-mail and telephone as needed.&nbsp;</li> 	<li>Prepare and submit all required paperwork on a timely routine basis.</li> 	<li>Maintain all assigned equipment logs and records promptly and thoroughly.</li> 	<li>Must be able to travel domestically and internationally overnight, as needed, 75% to 80% of the time.&nbsp; Must possess a valid passport.</li> 	<li>This position requires the use of EVG hired vehicles on EVG business.&nbsp; Individuals must be physically capable of operating the vehicles safety, possess a valid driver's license and have acceptable driving privileges.&nbsp;</li> 	<li>Demonstrate excellent customer service skills (foreign &amp; domestic)</li> </ol>
<h3><strong>Additional Duties and Responsibilities:</strong></h3>
<ol> 	<li>Initiate purchase order for parts.</li> 	<li>Maintain and perform repairs on company demo cleanroom equipment.</li> 	<li>Develop and implement plans to increase productivity through tracking equipment performance and plan uptime improvement.</li> 	<li>Keep informed and trained on the company's most current systems, methods and procedures.</li> 	<li>Assist in planning the daily work schedule within assigned territory to ensure completion of preventative maintenance and remedial maintenance.</li> 	<li>Mentor and provide technical assistance and training to less experienced personnel.</li> 	<li>Exhibits good housekeeping practices in all work areas.</li> </ol>
<h3><strong>Qualifications/Education/ Skills and Experience:</strong></h3>
<ol> 	<li>Minimum 5 years of experience installing/repairing semiconductor/electronic production equipment.</li> 	<li>Advanced electromechanical troubleshooting skills.</li> 	<li>Knowledge of statistical process control.</li> 	<li>Knowledge of quality improvement process methods and terminology.</li> 	<li>Ability to identify and solve advanced process-related system problems.</li> 	<li>Extensive repair and operational knowledge of robotic systems.</li> 	<li>Excellent oral and written communication skills, including diplomacy and tact</li> 	<li>Advanced PC skills on MS Windows XP and Office</li> </ol>
<h3><strong>Physical Demands:</strong></h3>
<p>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities (functions) of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p>
<ol> 	<li>While performing duties of this job, individual is regularly required to stand, walk, sit, stoop, kneel, crouch and crawl.&nbsp; Individual must frequently lift and/or&nbsp; move up to 50 pounds and is occasionally required to lift or move up to 75 pounds.&nbsp; Visual acuity required.&nbsp; Individual is required to use hands to finger, handle or feel objects, tools or controls frequently and be able to reach with hand and arms above shoulder level occasionally.</li> 	<li>Individual must be able to work in a clean room environment over 50% of the time and be able to don and doff clean room garments.</li> </ol>
<p>This job description summarizes the essential duties required for this position but in no way is inclusive of all duties. Other related duties may be assigned as needed by department director or supervisor.</p>&gt;

Field Service Engineer (m/f/x) - Arizona

This position maintains and expands relationships with strategically important, named large customers within a specified geographic region. The Strategic Account Manager is responsible for achieving sales quota through the development of a strategic plan addressing the individual customer&rsquo;s goals and objectives. The Strategic Account Manager represents the entire range of company products and services to the assigned customers. Responsible for leading the customer account planning cycle and ensuring that the assigned customers&rsquo; needs and expectations are met by the company.<br><h3><strong>Essential Duties and Responsibilities: </strong></h3>
<p>To perform this job successfully, individual must be able to perform each of the primary duties satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required:</p>
<ol> 	<li>Establishes productive, professional relationships with key personnel in assigned customer accounts.</li> 	<li>Coordinates the involvement of company personnel including Support, Service and Management resources in order to orchestrate resolution of customer technical questions, concerns and escalations.</li> 	<li>Proactively leads a joint company-strategic account planning process that develops mutual performance objectives, financial targets and critical milestones for a one and three year period.</li> 	<li>Proactively prospects and generates sales leads throughout the assigned region.</li> 	<li>Presents and sells company products and services to current and potential customers.</li> 	<li>Follows up on leads generated from trade shows, field activity, referrals, Internet research and cold calls.</li> 	<li>Proactively assesses, clarifies and validates customer needs and status on an ongoing basis.</li> 	<li>Collects information needed to generate quotations.</li> 	<li>Partners with customer to follow up, negotiate price and close orders.</li> 	<li>Prepares presentations, proposals and sales contracts.</li> 	<li>Business development in Key Accounts allowing for increased cross-selling opportunities and overall account management.</li> 	<li>Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel.</li> 	<li>Coordinates with Product Management to suggest enhancements that will drive customer satisfaction, increase product influence or broaden sales channels.</li> 	<li>Must be able to travel domestically and internationally overnight, as needed, up to 70% of the time. Must possess a valid passport.</li> 	<li>This position requires the use of EVG hired vehicles on EVG business. Individuals must be physically capable of operating the vehicles safely, possess a valid driver&rsquo;s license and have acceptable driving privileges.</li> 	<li>Other duties, as assigned.</li> </ol>
<h3><strong>Additional Duties and Responsibilities: </strong></h3>
<p>Develops the annual sales order intake forecast for the designated strategic territory within the parameters defined by Management.</p>
<ol> 	<li>Closely coordinates company Executive involvement with customer Management.</li> 	<li>Meets or exceed annual sales order intake forecast.</li> 	<li>Documents customer contact activity.</li> 	<li>Creates, reviews and revises quotations accurately.</li> 	<li>Completes required training and development objectives within the assigned timeframe.</li> 	<li>Provides weekly status report of Sales activity.</li> </ol>
<h3><strong>Qualifications / Education / Skills and Experience: </strong></h3>
<ol> 	<li>This position requires a four (4) year college degree in Engineering or Marketing or equivalent related experience in the semiconductor/microelectronics industry.</li> 	<li>Requires a minimum of five (5) years of experience in the semiconductors/microelectronics industry or five (5) years of capital equipment sales experience.</li> 	<li>Must be computer literate with MS Office software and have excellent oral and written communication skills to create and edit written materials and to persuade and influence others.</li> 	<li>Experience with Miller Heiman and Seibel CRM preferred.</li> </ol>
<p>This job description in no way states or implies that these are the only duties to be performed by the employee in this position. Employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.</p>
<p>A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities.</p>&gt;

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