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Security

Learn about Dropbox security features and how to protect your account

Managing passwords

How to change or reset your Dropbox password

How to create a strong password for Dropbox

How to change an expired password Admins

How to reset your Dropbox Sign password

Reset Dropbox Sign password if forgotten

How to reset your Dropbox Fax password

Change your password in Dropbox DocSend

Managing team security

Manage your team with Enterprise Mobility Management (EMM) Admins

How to resolve the following error message: “Could not validate SAML assertion.” Admins

Add an admin from other team to manage your team Admins

Dropbox data classification Admins

How to manage data retention policies for your team Admins

Change admin rights for your Dropbox team Admins

Customize security for your Dropbox team Admins

Password control for Dropbox team accounts Admins

Manage legal holds for your Dropbox team account Admins

Network control Admins

How to suspend a Dropbox team member Admins

How to enable single sign-on (SSO) for your team Admins

Web session control: an overview Admins

Sign in as your Dropbox team members Admins

Dropbox security alerts and notifications Admins

Dropbox Paper admin settings for Dropbox teams Admins

Encrypted team folders: an overview

How to require two-factor authentication for teams Admins

How to manage team security in Dropbox Dash Admins

Dropbox Sign SAML SSO configuration

How to manage Dropbox Sign signer authentication Admins

Protecting your account

Accessing Dropbox from a new location

If you get a password or email change notification but didn't reset it yourself

I got an email change notification, but I didn't change the email on my Dropbox account. What do I do?

What should I do if I think my account was hacked?

Dropbox team accounts and Windows Information Protection

View your devices and log out remotely

Set a four-digit passcode on a phone or tablet

What official domains does Dropbox use?

How to protect yourself from phishing and viruses

Can a password protect Dropbox on my computer?

Securing your Dropbox devices

The security checkup tool

Is Dropbox safe to use?

Troubleshoot corrupted or renamed files

Troubleshoot corrupted or renamed files Admins

Service account recommendations for SaaS service integrations Admins

Dropbox Sign 2FA & Google Authenticator

Add signer authentication to signature requests

Dropbox Sign signer access codes

Is Dropbox Sign secure?

Securing your data

Log in to Dropbox on another computer

Data Transfers | Asia-Pacific and United States

Which identity providers does Dropbox support?

What's an X.509 certificate? Admins

How Dropbox keeps your files secure

Dropbox advanced encryption

Understanding audit trails in Dropbox Sign

Dropbox Sign data residency

Atypical source visits in Dropbox DocSend

How to export to CSV in Protect and Control Admins

How to use the Action history page in Dash Admins

How to access the Protect and Control page Admins

How to manage Protect and Control in Dash Admins

View Protect and Control reports in Dash Admins

Security policies

How Dropbox responds to legal requests for information

Dropbox Incident Response Procedures

Who can see the stuff in my Dropbox account?

Dropbox Terms of Service and Privacy Policy updates

Unable to access Dropbox in selected countries

Use of cookies and similar technologies

Dropbox and the Digital Services Act (DSA) - Dropbox Help

Where is my Dropbox data stored?

The Dropbox Privacy Policy: frequently asked questions

Managing privacy in Dropbox Sign and Fax

Is Dropbox Sign legally binding?

How to use Policies in Dropbox Dash Admins

Security regulations

Dropbox and HIPAA/HITECH

The General Data Protection Regulation (GDPR)

Dropbox and FDA 21 CFR Part 11: an overview

Is Dropbox PSD2 Compliant? | How Does It Work?

The standards and regulations we comply with

Dropbox and the Digital Services Act (DSA) - Dropbox Help

What is the Dropbox Trust Center?

EU Data Act Information

Is Dropbox Sign HIPAA compliant?

Frequently asked questions

How do I change or reset my Dropbox password?
How can I protect myself from phishing and viruses?
What happens when I log in to Dropbox on another computer?
How can I protect my Dropbox account?

Other ways to get help

Community

Connect with other Dropbox customers to get answers and learn best practices.

Contact support

Learn about your support options, file a support ticket, and check the status of open tickets.

Learn

Get the most out of Dropbox with free self-guided courses and live instructor-led training sessions.

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