Missing Play Icon to Resume IMA Video Ad in Android SDK

I have integrated below dependency in my android project for showing ads. 

After pausing the IMA Video Ad by clicking on the pause icon, there is no play icon available in the IMA Video layout to resume the ad.  

Thanks & Regards,

Shakir Ansari

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Hi Shakir Ansari,

Thank you for contacting the IMA SDK Support team.

Could you please confirm if you are able to see in Google sample applications client side and Google sample applications DAI.

Additionally, share the below information for further investigation:

• If it is client side provide Vast Tag
• Provide stream details: if it is live or video on demand (VOD). Furthermore, if the content is live, what is the stream format and the asset key? If the content is VOD, what is the stream format, CMS ID, and Video ID?
• If DRM is used, please provide a "clear stream" that has no DRM.
• Screen recording

For further clarification, you may review the Get Started. This document provides detailed information.
 

Hi Shakir Ansari,

Thank you for providing the video recording that illustrated the issue. However, Could you please confirm if the mentioned issue is replicating in our Google sample applications client side and Google sample applications DAI?

In order to proceed further we would require the below information for further investigation as requested earlier:

• If it is client side provide VAST Tag

Hi Shakir Ansari,

Thank you for providing the VAST tag URL.

The VAST tag provided has no response 303 VAST error meaning no Ads when checked in the VSI tool and Google Android sample application. This fatal error can be caused when no ads are returned in a VAST response after one or more wrappers. This also includes empty VAST responses from video fallback. In third-party networks, the fill-rate can be less than 100%. If so, this is an expected error. For example, if the third-party expects to fill 60% of the time, you should expect 40% errors.

Recommended action for Publisher is to ensure that the error rate is in line with the fill-rate of the third-party network. Video fallback may be helpful to avoid the loss impressions. For Buyer to ensure that bids are not returned with an empty VAST response, and that empty responses are not returned by the advertiser or agency that hosts the creative.

Kindly share the valid VAST tag for further investigation via reply privately to the author option.