For single page Web applications or any set of Web pages, if one of the following is available, then access to at least one option is included in the same relative order on each page:

• Human contact details;
• Human contact mechanism;
• Self-help option;
• A fully automated contact mechanism.

I don't see how a UI component can be included in the same relative order on each page within a single page web application.

Perhaps "single page" should be replaced with "multiple page"?