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[BUG] Tautulli Installation not working - Missing config.ini #1195

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checkso opened this issue Nov 19, 2024 · 0 comments
Open

[BUG] Tautulli Installation not working - Missing config.ini #1195

checkso opened this issue Nov 19, 2024 · 0 comments
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@checkso
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checkso commented Nov 19, 2024

What happened?

Steps to reproduce:

  1. box install tautulli

What I did to try to understand the issue:
I check all logs, and during the installation, the installer hangs at step "setting up nginx".
After checking what the installer does it, looks like it wants to configure the file /opt/tautulli/config.ini
This file is not there, so it keeps in the loop indefinitely.
I tried to create the file manually, than the installer finishes successfully, but the application is not starting.
See errorlog below.

Swizzin commit

0167911

What OS are you using?

Ubuntu 22.04 (Jammy)

What architecture is your OS?

amd64

Relevant logs and output

python3[287599]: Traceback (most recent call last):
python3[287599]:   File "/opt/tautulli/Tautulli.py", line 39, in <module>
python3[287599]:     import plexpy
python3[287599]:   File "/opt/tautulli/plexpy/__init__.py", line 33, in <module>
python3[287599]:     from apscheduler.schedulers.background import BackgroundScheduler
python3[287599]:   File "/opt/tautulli/lib/apscheduler/__init__.py", line 1, in <module>
python3[287599]:     from pkg_resources import get_distribution, DistributionNotFound
python3[287599]: ModuleNotFoundError: No module named 'pkg_resources'
systemd[1]: tautulli.service: Control process exited, code=exited, status=1/FAILURE
@checkso checkso added the bug label Nov 19, 2024
@checkso checkso changed the title [BUG] Tautulli Setup [BUG] Tautulli Installation not working - Missing config.ini Nov 19, 2024
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