Remote agent fail to start on raspberry pi #4958
Description
What kind of issue is this?
- PlatformIO Core.
If you’ve found a bug, please provide an information below.
Configuration
Operating system: Raspbian Lite (32bit)
PlatformIO Version (platformio --version): PlatformIO Core, version 6.1.15
Description of problem
I have a fresh install of raspbian lite on a raspberry pi 3, after installing python, platformio and pio remote agent I cannot start the remote agent and I get an error that seems to be related to openssl.
Steps to Reproduce
- Install raspbian-lite/raspbian on raspberry pi (3 in my case)
# Update stuff...
sudo apt update && sudo apt upgrade -y
# Make sure needed python packages are installed
sudo apt install python3 python3-pip python3-venv
# Get version
python --version
Python 3.11.2
# Make sure pip is installed and up to date
python -m pip install --upgrade pip
# Get version
python -m pip --version
pip 23.0.1- Install PlatformIO
# Install PlatformIO
curl -fsSL -o get-platformio.py https://raw.githubusercontent.com/platformio/platformio-core-installer/master/get-platformio.py
python3 get-platformio.py
# Get version
$HOME/.platformio/penv/bin/platformio --version
PlatformIO Core, version 6.1.15
# Add PlatformIO to PATH...
# Install udev rules
curl -fsSL https://raw.githubusercontent.com/platformio/platformio-core/develop/platformio/assets/system/99-platformio-udev.rules | sudo tee /etc/udev/rules.d/99-platformio-udev.rules
# Reload service to apply changes
sudo service udev restart- Setup remote agent
# Install OS dependencies for remote agent
sudo apt install libffi-dev libssl-dev
# Install required libraries for the remote agent
pio remote agent
# ==> SUCCESS- Login to PlatformIO account and get the token
pio account login
Username or email:
Password:
Successfully logged in!
pio account token
Password:
Personal Authentication Token: xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx- Start remote agent
# Start remote agent
pio remote agent start
# ==> ERRORActual Results
ImportError: Traceback (most recent call last):
File "/home/bayrem/.platformio/penv/lib/python3.11/site-packages/platformio/__main__.py", line 103, in main
cli() # pylint: disable=no-value-for-parameter
^^^^^
File "/home/bayrem/.platformio/penv/lib/python3.11/site-packages/click/core.py", line 1157, in __call__
return self.main(*args, **kwargs)
^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/home/bayrem/.platformio/penv/lib/python3.11/site-packages/click/core.py", line 1078, in main
rv = self.invoke(ctx)
^^^^^^^^^^^^^^^^
File "/home/bayrem/.platformio/penv/lib/python3.11/site-packages/platformio/cli.py", line 85, in invoke
return super().invoke(ctx)
^^^^^^^^^^^^^^^^^^^
File "/home/bayrem/.platformio/penv/lib/python3.11/site-packages/click/core.py", line 1688, in invoke
return _process_result(sub_ctx.command.invoke(sub_ctx))
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/home/bayrem/.platformio/penv/lib/python3.11/site-packages/click/core.py", line 1688, in invoke
return _process_result(sub_ctx.command.invoke(sub_ctx))
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/home/bayrem/.platformio/penv/lib/python3.11/site-packages/click/core.py", line 1688, in invoke
return _process_result(sub_ctx.command.invoke(sub_ctx))
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/home/bayrem/.platformio/penv/lib/python3.11/site-packages/click/core.py", line 1434, in invoke
return ctx.invoke(self.callback, **ctx.params)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/home/bayrem/.platformio/penv/lib/python3.11/site-packages/click/core.py", line 783, in invoke
return __callback(*args, **kwargs)
^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/home/bayrem/.platformio/penv/lib/python3.11/site-packages/platformio/remote/cli.py", line 68, in remote_agent_start
from platformio.remote.client.agent_service import RemoteAgentService
File "/home/bayrem/.platformio/penv/lib/python3.11/site-packages/platformio/remote/client/agent_service.py", line 27, in <module>
from platformio.remote.client.base import RemoteClientBase
File "/home/bayrem/.platformio/penv/lib/python3.11/site-packages/platformio/remote/client/base.py", line 30, in <module>
from platformio.remote.factory.ssl import SSLContextFactory
File "/home/bayrem/.platformio/penv/lib/python3.11/site-packages/platformio/remote/factory/ssl.py", line 16, in <module>
from OpenSSL import SSL # pylint: disable=import-error
^^^^^^^^^^^^^^^^^^^^^^^
File "/home/bayrem/.platformio/packages/contrib-pioremote/OpenSSL/__init__.py", line 8, in <module>
from OpenSSL import crypto, SSL
File "/home/bayrem/.platformio/packages/contrib-pioremote/OpenSSL/crypto.py", line 17, in <module>
from OpenSSL._util import (
File "/home/bayrem/.platformio/packages/contrib-pioremote/OpenSSL/_util.py", line 6, in <module>
from cryptography.hazmat.bindings.openssl.binding import Binding
File "/home/bayrem/.platformio/packages/contrib-pioremote/cryptography/hazmat/bindings/openssl/binding.py", line 14, in <module>
from cryptography.hazmat.bindings._openssl import ffi, lib
ImportError: /home/bayrem/.platformio/packages/contrib-pioremote/cryptography/hazmat/bindings/_openssl.abi3.so: undefined symbol: FIPS_mode
============================================================
An unexpected error occurred. Further steps:
* Verify that you have the latest version of PlatformIO using
`python -m pip install -U platformio` command
* Try to find answer in FAQ Troubleshooting section
https://docs.platformio.org/page/faq/index.html
* Report this problem to the developers
https://github.com/platformio/platformio-core/issues
============================================================Expected Results
2024-08-07 08:12:23 [info] Name: raspberry
2024-08-07 08:12:23 [info] Connecting to PlatformIO Remote Development Cloud
2024-08-07 08:12:23 [info] Successfully connected
2024-08-07 08:12:23 [info] Authenticating
2024-08-07 08:12:24 [info] Successfully authorizedAdditional info
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