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bug: missing or pixelated boards rendering #3661

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roberto-red opened this issue Sep 21, 2023 · 5 comments · Fixed by #3690
Closed

bug: missing or pixelated boards rendering #3661

roberto-red opened this issue Sep 21, 2023 · 5 comments · Fixed by #3690
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@AzazelN28
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bug managed on taiga This issue has been moved to our project at Taiga.io
Milestone
2.0.0

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@roberto-red
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roberto-red commented Sep 21, 2023 •
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Steps To Reproduce

Have a Penpot file, with 8 pages, several master components, images, and flex-layout applied. Now, zoom in and out on a board or swipe from one board to the other.

Expected behavior

That the file is displayed well, without pixelation.

Actual behavior

The file looks pixelated at times, and a broken image icon appears when in fact what is behind it is a layout with text and different layers.

Screenshots or video

Pixelated rendering:
imagen

Broken image icon:
imagen

Desktop (please complete the following information)

OS: macOS
Browser: Chrome (also observed on Firefox 117.0)

Smartphone (please complete the following information)

No response

Environment (please complete the following information)

Host: https://design.penpot.app/
Version: 1.19

This started to happen after a Penpot UI crash, like #3660 and #3662. We don't recall experiencing it before.

Frontend Stack Trace

No response

Backend Stack Trace

No response

Additional context

(I'm reporting this on behalf of a design colleague)
This was referenced Sep 21, 2023
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@myfunnyandy
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Hi @roberto-red,

Could you send us the .penpot file to [email protected] so we can take a deeper look at it?

Thanks!

@roberto-red
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Sure! 👌

@madalenapmelo-kp
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@roberto-red Thank you for reporting! This issue is being managed on Taiga: https://tree.taiga.io/project/penpot/us/5828

@madalenapmelo-kp madalenapmelo-kp added the managed on taiga This issue has been moved to our project at Taiga.io label Sep 27, 2023
@AzazelN28 AzazelN28 mentioned this issue Oct 5, 2023
Merged
@Alotor Alotor linked a pull request Oct 19, 2023 that will close this issue
🐛 Fix pixelated thumbnails #3690
Merged
@Alotor Alotor added this to the 1.20.0 milestone Oct 19, 2023
@hades200082
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@Alotor I'm still getting this issue in Penpot 2.

image

Self-hosted using Docker Compose & Coolify.

@itsgabrieloliver
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@hades200082 Getting the same issue on v2

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@AzazelN28 AzazelN28

Labels
bug managed on taiga This issue has been moved to our project at Taiga.io
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Milestone
2.0.0
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Successfully merging a pull request may close this issue.

🐛 Fix pixelated thumbnails penpot/penpot
7 participants
@AzazelN28 @myfunnyandy @hades200082 @Alotor @itsgabrieloliver @roberto-red @madalenapmelo-kp