GitHub Community
No action required for verified users
\nIf you have already completed verification, no further action is required.
\nHowever, should you need to re-verify at any point, you can now do so by navigating to the new verification section within your profile.
Need Help or Noticed a Bug?
\nIf you run into any issues or spot a bug during the updated verification process, let us know in the comments — your feedback helps us make things better for everyone.
\nIf you need support with the application steps themselves, feel free to start a new discussion thread. Our team and community members are always around to help you out.
","upvoteCount":40,"answerCount":80,"acceptedAnswer":{"@type":"Answer","text":"Hi everyone! 👋 We are aware of the 500 errors occurring when users visit https://github.com/settings/education/benefits. Our team is actively working to resolve this issue as quickly as possible and we appreciate your patience and understanding. Once it has been resolved, we will provide an update directly here.
","upvoteCount":4,"url":"https://github.com/orgs/community/discussions/156395#discussioncomment-12898022"}}}📣 Student/Teacher Verification Has Moved – Now in Your User Settings! #156395
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We would like to inform you that the student/teacher verification process has been relocated to a new section within your user settings, right next to your billing and plans information. 
By moving the verification process to your settings page it makes it easier to access, manage, and track everything related to your account in one place. What’s new in this update:
Your application has been received and is currently under review. You’ll see updates here as it moves through each stage of the verification process. 
If your application is rejected, you’ll now see clear reasons and tips for what to fix before trying again. Important Your academic benefits will be activated within 72 hours after successful verification. 🕒
No action required for verified usersIf you have already completed verification, no further action is required. Need Help or Noticed a Bug?If you run into any issues or spot a bug during the updated verification process, let us know in the comments — your feedback helps us make things better for everyone. If you need support with the application steps themselves, feel free to start a new discussion thread. Our team and community members are always around to help you out. |
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Replies: 80 comments 88 replies
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@kfaizi I found a way to bypass this. You can enable the button by doing the following:
You should now be able to click the button. <button id="dialog-show-dialog-9449849f-9e96-4744-9d29-9798dda649d3" data-show-dialog-id="dialog-9449849f-9e96-4744-9d29-9798dda649d3" type="button" disabled="disabled" data-view-component="true" class="Button--primary Button--small Button my-2"> <span class="Button-content">
<span class="Button-label">Start an application</span>
</span>
</button>Should now look like this <button id="dialog-show-dialog-9449849f-9e96-4744-9d29-9798dda649d3" data-show-dialog-id="dialog-9449849f-9e96-4744-9d29-9798dda649d3" type="button" data-view-component="true" class="Button--primary Button--small Button my-2"> <span class="Button-content">
<span class="Button-label">Start an application</span>
</span>
</button> |
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Works!! :) |
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Hi, this method sadly doesn't work anymore |
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Oh my god,such a genius |
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Hi, I used this method and it works well, but after sharing my student ID card, there was an error message : |
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facing same issue |
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J'ai exactement le même problème et quand je réessaye je ne peux même plus utiliser mon attestation étudiante, avez vous trouvez comment faire ? |
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Change légèrement le document que tu fournis. (Ça s'est résolu pour moi lorsque j'ai envoyé un screenshot légèrement différent du pdf de ma carte d'étudiant) |
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I already applied and got approved for it and I am still waiting for the benefits but the status page says I have not submitted anything yet. |
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Hi! I got the same question like you, I reapplied today. It shows I have been verified already. They will give me benefits soon. I guess you can try to reapply to see your status as well. |
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Exact same problem! please update if you get it :)
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Hey, I got access to the github education benefits yesterday and I am already using it. I applied April 12 and got access yesterday April 15 (PH Time) exactly 72 hours. I did not need to reapply for the benefits so you should just wait. |
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I got the same question like the last floor. I got approved on 13th April. Should I reapply the benefits? Or I only need to wait until I get the benefits. |
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My application is stuck midway. No confirmation msg is displayed when I expand the details about it |
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I used the campus email only |
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Nope. Unable to get any help from support too. I think there was some technical issue. |
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Hi! I'm experiencing exactly the same issue as you. My application was approved a few days ago, but when I try to open the "Education Benefits" details, it gets stuck loading and never shows the confirmation or the Copilot Pro redemption link. Were you able to fix it? Was it just a temporary glitch, or did you have to contact support or do something specific to solve it? Thanks in advance! |
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Hello, my GitHub Student Developer Pack was approved on April 13, but I still don’t see the benefits in my account. It says I haven't submitted any application. Can you help me? |
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did you get it tho? |
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What have i done wrong |
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What have I done wrong. I really don't get what the issue is. Also I can start another application |
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Is this requiring students receive an email to their school email address? If so, is there another alternate way of them verifying? Our students’ accounts have email disabled, so they cannot receive an email code. |
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Hi everyone! 👋 We are aware of the 500 errors occurring when users visit https://github.com/settings/education/benefits. Our team is actively working to resolve this issue as quickly as possible and we appreciate your patience and understanding. Once it has been resolved, we will provide an update directly here. |
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Same. I am stuck in the loop on laptop, and I simply can't press buttons on mobile... Please fix this... EDIT: FOUND THE SOLUTION! RENAME THE IMAGE, REUPLOAD. |
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there's no upload option |
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@IneffableBunch How were you able to rename the image, then UPLOAD it? |
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In regards to the issues found while using the benefits, who do I contact? I've already created a ticket a couple of days ago regarding an issue with it and have not had a reply from github support. also, does anyone know where to see the information regarding our application? I'm trying to see when I'll need to reapply. |
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I've registered now and they're supposed to reply within 8 days. I'm really looking forward to it, I hope they don't let me down 🙂 |
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Hey! My governmentally issued student ID is 2-sided. On the front it has my name, date of birth and ID number and on the backside it shows the date of validity and the name of my school (among other info). In the current state of the system, it's not possible to upload multiple sides nor to upload pictures from my gallery. I've tried taking a picture of the backside only, but photos taken with both my front camera and back camera turned out to be blurry. I've even tried with my webcam but it produced an even worse image. After many failed attempts, I've submitted a barely readable photo and it got rejected almost instantly. Could you make uploading documents permitted or at least have the option to verify students through other channels? It would be urgent for my JetBrains subscription. |
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Hi @6Leoo6 We've updated our Student Developer Pack Application FAQs & Common Rejection Reasons discussion. It's packed with valuable information that might just have what you're looking for. I've included the section that I feel would best assist. Remember to return to your discussion and reply if you need more assistance or mark it as solved 🎉 This will assist others in the community to finding answers more quickly 👍 |
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Thank you for your reply! I tried taking a picture of 2 of my documents, one being my student identity card and the other being an official dated exam notifier with my school's stamp. I took one photo with my front and one with my back camera, but no matter what, they turned out to be unreadably blurry. I cleared the cameras beforehand and they work perfectly fine in other apps. What could you recommend? |
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Yeah, you will definitely need to show your personal details - key to the application. I would suggest having a look at I need to translate my evidence. What can I do? which suggests that you show one side of your Student ID along side your School Details (you can perhaps write it down in bigger characters for easier visibility). |
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Is there a reason there isn't a file upload? Only allowing photos is causing so many problems... |
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Também estou passando por esse problema, um formulário com câmera que necessita de documento legível e uma péssima ideia |
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@samus-aran
Please come up with a reasonable solution as if the situation stays the same, I won't be able to verify myself and will loose access to tools that are more than crucial for my studies! Thank you for your efforts! |
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@Vincent-Becker, PS. Make sure that all of your information on your document reflects the information on your GitHub account. |
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@CellMelton |
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@Vincent-Becker, |
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Pudiste encontrar alguna solucion? estoy con el mismo problema |
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I have the same problem, how is it possible that they didn't add the possibility to upload a document? |
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Good Morning! i'm approved for the student plan, I have GitHub Pro, but I can't access Copilot Pro. The IDEs I want to use are listed as free. Does anyone know why I can't upgrade to Copilot Pro?
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PSA - If you:
Then: YOU SHOULD MOVE YOUR DNS OFF GITHUB PAGES IMMEDIATELY, UNTIL YOUR RENEWAL GOES THROUGH Otherwise, it is possible your domain will redirect to a SPAM website while GH Pages is offline. On my domain, this was some kind of online casino website based in India. I have absolutely no idea how this is technically possible, but this happened to my domain. I am not sure if this is due to some kind of bug or security issue, but if anyone knows the right place to file a ticket, please let me know. I cannot imagine this kind of redirect being intended behavior. |
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Yes, my domain has been verified for years. There was no setup problem. What happened was my edu discount expired, and GitHub took my website offline, because it was built from a private repository rather than a public one. GitHub pages is only supported for public repositories unless on a pro account. At this point, my domain redirected to a SPAM website. |
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“Approved Student Pack – Benefits Still Not Active After Several Days (Possible Conflict)”Hi everyone, My GitHub Student Developer Pack application was approved on April 28, 2025. However, the benefits are still not active, and I continue to see the message: I suspect this might be due to a previous denied application on the same day, which could be causing a system conflict. I’ve already:
My profile name is: Ahmet Said Bayram If anyone has experienced something similar or knows how to solve this, I’d really appreciate your help! Thanks in advance! |
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we all have problem this not work at all and they dont answer |
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My problem has been solved and I am grateful to everyone who has been of help to me in this matter. |
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how did it get solved? how long did it take for your to get the benefits? |
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The issue with Education Benefits Application – Revoked Status “There are outstanding issues with your GitHub account. Please contact GitHub Support.” When I checked my application status, it showed Revoked, just one day after submission. I’m not sure what caused this and would appreciate your guidance on how to resolve any issues or what steps I should take to reapply successfully. I am currently a student and would like to benefit from the GitHub Student Pack to support my learning and development. Please let me know what additional information or documentation is required. Thank you very much for your help. |
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i am getting this error while requesting GitHub Student Developer Pack, after taking a picture at the Dated Proof ID. |
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I keep getting denied because My second name is only one letter and the billing information needs atleast 2 letters. |
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Tengo el mismo problema, mi solicitud fue aprobada pero aun no tengo los beneficios |
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Help! I have applied twice now and been denied both times. I attend UC Berkeley (which is why I have a Berkeley.edu email address), and tried uploading a photo of my card - but our cards don't contain a date, which may be why the first trial was denied. So, I tried again, taking a photo of my screen - with my id next to it - showing my registration page, with the same photo as student id, and classes registered for Fall 2025. And I just got rejected again. Anyone have ideas about how else to PROVE THAT I AM A STUDENT? Thank you in advance!! |
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Unfortunately, it appears that GitHub doesn't care that their new GitHub Education application process is completely broken, as evidenced by their lack of response to anyone in this and other forum threads for the past several months. To make matters worse, their support ticket system is also broken. They don't have appropriate GitHub education support ticket categories to handle the problems, and when you attempt to report the broken application process, the support bot just gaslights you and blocks you from submitting tickets. |
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I have tried four times now to get approval for my education account. I get denied every time. It’s bizarre that you can’t upload a document and have to take a photo… I’ve tried a photo of my id (no date on UC Berkeley id), photo of id plus screen showing registration, photo of screen showing transcript… I don’t know what else to do. I AM A STUDENT. Please help!!! |
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I faced the same problem and extra annoying thing is that my ID is in Arabic so I doesn't match in my account with my name in English and there is no clear way to ensure it will work. |
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My request has been pending for 20 days, does anyone know why? |
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Its already been 72 hours but haven't been verified yet 🙁 |
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I'm looking for that page but can't find it anymore. did they remove it altogether? can you provide the url? |
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Hi. It's been more than 3 weeks days since I applied for GitHub education renewal. The main problem is that I cannot see my 'existing' application. education.github.com says my request is approved and benefits are underway. But my home page and billing section both ask for new application which I am unable to submit. I have attached images of the issue. I started a discussion on GitHub community but no benefit from that as well. |
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The issue was resolved by submitting a support ticket to GitHub Support |
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OK after 5 tries I finally succeeded! The winning ticket was a screenshot
of my official transcript.
…On Thu, Oct 16, 2025 at 12:02 PM SamSamKDBX ***@***.***> wrote:
Hi, I used this method and it works well, but after sharing my student ID
card, there was an error message :
"There was an error creating the discount request. Errors: Discount
request could not be created. Discount request errors: Hi, SamSamKDBX! You
were last verified as a student on . It is not necessary for you to re
verify at this time."
But I still dont have copilot premium and others benefits in this page
<https://github.com/education>.
What can I do ?
Thank you.
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Reply to this email directly, view it on GitHub
<#156395 (reply in thread)>,
or unsubscribe
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You are receiving this because you commented.Message ID:
***@***.***>
--
Vanessa Warheit
Goldman School of Public Policy
UC Berkeley
MPA '26
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Nice how long did each of the applications took? |
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Yeah it's really hidden! Log in -- Go into your personal profile, then
settings, then billing and licensing, then education benefits.
…On Thu, Oct 23, 2025 at 3:01 AM Mateus Loubach ***@***.***> wrote:
I'm looking for that page but can't find it anymore. did they remove it
altogether? can you provide the url?
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Reply to this email directly, view it on GitHub
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You are receiving this because you commented.Message ID:
***@***.***>
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Vanessa Warheit
Goldman School of Public Policy
UC Berkeley
MPA '26
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This is explicit, thanks |
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Si - mira arriba -- "The winning ticket was a screenshot of my official
transcript". ¡Buena suerte!
…On Fri, Oct 24, 2025 at 1:07 PM Francisco Ceniquel ***@***.***> wrote:
Pudiste encontrar alguna solucion? estoy con el mismo problema
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<#156395 (reply in thread)>,
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.
You are receiving this because you commented.Message ID:
***@***.***>
--
Vanessa Warheit
Goldman School of Public Policy
UC Berkeley
MPA '26
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Rejected me pretty fast each of the first four times.
Vanessa Warheit
Goldman School of Public Policy
UC Berkeley
MPA '26
…On Sun, Oct 26, 2025 at 11:53 AM Ivan Penchev ***@***.***> wrote:
Nice how long did each of the applications took?
did they reject you right away or?
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You are receiving this because you commented.Message ID:
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I'm glad this has been answered 🙏 |
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Hi guys. I am new here and really do not know my way around the plateforme so hopefully I am asking this in the right place :) |
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I've registered now and they're supposed to reply within 8 days. I'm really looking forward to it, I hope they don't let me down 🙂 |
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I keep being denied with the following information: "Please complete your GitHub billing information with your full name exactly as it appears in your academic affiliation document. You do not have to add a payment method. You may need to log out and log back in to GitHub before reapplying. If you have only a single legal name, enter it in both the first and last name fields.", but my name is matching, so I don't know what else I can do. Any advice? |
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and others
Hi everyone! 👋 We are aware of the 500 errors occurring when users visit https://github.com/settings/education/benefits. Our team is actively working to resolve this issue as quickly as possible and we appreciate your patience and understanding. Once it has been resolved, we will provide an update directly here.