Console

Service Health

This page provides status information on the services that are part of Google Cloud. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact Support. Learn more about what's posted on the dashboard in this FAQ. For additional information on these services, please visit https://cloud.google.com/.

Incident affecting Vertex Gemini API

Issue with Vertex Gemini API

Incident began at 2024-11-08 17:49 and ended at 2024-11-08 22:33 (all times are US/Pacific).

Previously affected location(s)

Taiwan (asia-east1)Hong Kong (asia-east2)Tokyo (asia-northeast1)Seoul (asia-northeast3)Mumbai (asia-south1)Singapore (asia-southeast1)Oregon (us-west1)

Date Time Description
8 Nov 2024 22:33 PST

The issue with Vertex Gemini API has been resolved for all affected users as of Friday, 2024-11-08 22:32 US/Pacific.

We thank you for your patience while we worked on resolving the issue.
8 Nov 2024 21:48 PST

Summary: Issue with Vertex Gemini API

Description: Mitigation work is currently underway by our engineering team.

We do not have an ETA for mitigation at this point.

We will provide more information by Saturday, 2024-11-09 01:00 US/Pacific.

Diagnosis: Customers impacted by this issue may see HTTP 500 errors for requests in the affected regions.

Workaround: None at this time.
8 Nov 2024 20:17 PST

Summary: Issue with Vertex Gemini API

Description: We are experiencing an issue with Vertex Gemini API.

Our engineering team continues to investigate the issue.

We will provide an update by Friday, 2024-11-08 22:00 US/Pacific with current details.

Diagnosis: Customers impacted by this issue may see HTTP 500 errors for requests in the affected regions.

Workaround: None at this time.