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Post queue

chandrn7 edited this page Jun 29, 2021 · 2 revisions

On Smalltown, admins can turn a post queue on and off. All posts submitted while the queue is on must be approved by site staff before they appear on timelines.

Why

Some sites are run by one or two people. They can't always find time to moderate, especially during off hours like at night. Turning a post queue on can help them safely moderate their site, allowing them to review posts before they appear on timelines. A post queue is also useful for sites that want to limit discussion to certain time periods—like a network that wants to encourage discussion outside of working hours. A post queue can also be a pro-social feature, slowing down discussion and encouraging thoughtfulness and reflection by users. (See Front Porch Forum's experience with a post queue.)

How

To turn the post queue on, admins toggle the box in "Site settings". Default is unchecked.

Screen Shot of post queue toggle

To view and take action on queued posts, site staff go to the “Moderation” tab on the “Preferences” page. Then select “Post queue” and take action using the post-level moderation action table.

Screen Shot of post queue page