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Black screen on Linux #106

@mindaugasw

Description

@mindaugasw

Hi! Very excited to see Amazon Q finally being released on Linux! Unfortunately, for me it is not working. Always shows only black screen, no matter what I do.

Expected behaviour

  • Desktop application opens and shows stuff
  • Terminal integration shows a pop up when typing

Actual behaviour

  • Opening desktop application shows only black window.
  • In the terminal pop up does not show up

image

Steps to reproduce

  • Downloaded app
  • Installed according to the instructions
  • Opened the app
  • See black screen

Things I tried

  • Restarting the application
  • Installing from AppImage and .deb
  • Running from CLI and running from desktop icon
    • On the first run had an error in terminal about missing /home/USER/.midway directory. But solved it by manually creating it.
  • Completing setup on the command line with q doctor (now it says ✔ Everything looks good!)
  • Running q debug autocomplete-window. Afterwards, a pop up in the terminal finally appears, but is also all black. See screenshot.
    • Without running q debug autocomplete-window after app restart, even this black pop up does not appear.
  • Restarting the application multiple times again

But nothing helps, desktop app still shows only black screen. No errors in the terminal.
Menu bar app appears, shows menu, but clicking anything opens the same desktop app with black window.

Environment

[q-details]
version = "1.5.0"
hash = "b724dbb5086098abbea6304684a779508e864e24"
date = "2024-11-21T17:29:46.821159Z (2d ago)"
variant = "full"

[system-info]
chip = "Intel(R) Core(TM) i5-3470 CPU @ 3.20GHz"
total-cores = 4
memory = "15.56 GB"

[system-info.os.linux]
kernel_version = "5.15.0-126-generic"
id = "ubuntu"
name = "Ubuntu"
pretty_name = "Ubuntu 22.04.5 LTS"
version_id = "22.04"
version = "22.04.5 LTS (Jammy Jellyfish)"

[environment]
cwd = "/home/USER"
cli-path = "/home/USER"
os = "Linux"
shell-path = "/usr/bin/bash"
shell-version = "5.1.16"
terminal = "Gnome Terminal"
install-method = "unknown"

[env-vars]
DISPLAY = ":1"
GTK_IM_MODULE = "ibus"
PATH = "/home/USER/.nvm/versions/node/v14.13.1/bin:/home/USER/anaconda3/bin:/home/linuxbrew/.linuxbrew/bin:/home/linuxbrew/.linuxbrew/sbin:/home/USER/.local/bin:/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games:/usr/local/games:/snap/bin:/snap/bin:/home/USER/.dotnet/tools:/home/USER/.local/bin:/usr/local/bin:/home/USER/.local/share/JetBrains/Toolbox/scripts:/home/USER/.symfony/bin:/home/USER/Path:./vendor/bin:/usr/local/go/bin"
QTERM_SESSION_ID = "4faf4005f1ca404ba12a515e91c52ac2"
QT_IM_MODULE = "ibus"
Q_SET_PARENT_CHECK = "1"
Q_TERM = "1.5.0"
SHELL = "/bin/bash"
TERM = "xterm-256color"
XDG_CURRENT_DESKTOP = "ubuntu:GNOME"
XDG_SESSION_DESKTOP = "ubuntu"
XDG_SESSION_TYPE = "x11"
XMODIFIERS = "@im=ibus"

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