BetMGM Casino

BetMGM Casino is licensed under the UK Gambling Commission (number 39198). This cert allows it to operate remote casinos, real event betting, and bingo, there’s also remote virtual event betting, but this license is currently listed as pending.

The site runs under the LeoSafePlay framework, which provides users with direct access to tools for safer gambling. This includes deposit limits, loss limits, wagering limits, time limits, time-out, and self-exclusion. There are also links to help organisations, financial harm resources, advice for blocking gambling ads on social media, a full self-assessment section, and tips on staying in control. So if you’re wondering, “is BetMGM legit?”, they indeed are.

All features are easy to locate, with plain explanations next to each tool and advice for what to do if you feel things are getting out of hand. You won’t have to guess what each limit does, and there’s extra help available if you want to talk to someone directly. Support agents receive training on identifying gambling problems and are available to point you in the right direction.

From a technical perspective, the casino site uses full SSL encryption to protect data and transactions. While two-factor authentication isn’t available, the account system includes clear controls for password updates and identity checks. Parents can access blocking tools to prevent minors from accessing gambling content. Age checks take place on registration, and the site clearly flags its policies for underage protection.

Despite a fine issued in 2022, the licence remains valid. BetMGM has not been blacklisted, and there are no open regulatory issues to be concerned about.

Security Aspects at BetMGM Casino

Site’s Usability Overview

BetMGM Casino uses a black background with gold accents which looks great, we really like it. The main three sections are clearly marked in the top navigation bar. It’s obvious they’ve taken design cues from other Leovegas-operated brands, but the presentation here is more refined, especially the fonts, those are so clean here.

The site is well laid out; finding the important features is easy to do thanks to the menu in the top left-hand corner. You can quickly access casino game categories, MGM exclusives like Darts Hub and BetMGM Rewards, as well as links to support, promotions, safer gambling, and their blog.

We did notice some odd choices, though. There’s quite a bit of empty space on the left and right sides of the game pages; that space could be used better. Still, this doesn’t interfere with usability and pages load fast.

Each main section includes a short FAQ at the bottom, which is helpful if you want answers without going through a separate help centre. The footer is packed with relevant links: terms and contact, game subcategories, mobile app downloads, and loyalty rewards info.

I finished the sign-up in less than a minute, there are only three pages. I liked that you can set deposit limits already during the registration, this gives so much more control over your gambling. The Chat button is available in the bottom right-hand corner, giving you easy access to support. You also have the option to choose your welcome bonus at the top of the sign up page, this does make the selection at the top of the Sign Up page a bit redundant though. Once I picked my bonus, I was taken right to the deposit page.

Jordan Conroy Editor

There are only four deposit methods in total at BetMGM online casino, not something we liked. That said, variety aside we didn’t have any other issues, each method is processed instantly, and you won’t be charged fees by the casino. Minimum deposits are fixed at £10 across the board.

There’s no big “deposit” button up top, but it’s still simple to deposit. You just click the green wallet icon in the top right, which brings up your deposit box. Payment methods show their limits before you select anything. You enter the amount and confirm your choice, and that’s it.

Deposit Methods at BetMGM Casino

I used my Visa to deposit £10. The site redirected me to a third-party processor called DataTrans, a Payment Solutions Company. I didn’t have to touch anything there, after a few seconds, it sent me back, and the deposit was already available. The whole thing was done in under half a minute.

Jordan Conroy Editor

BetMGM Casino doesn’t give much away for free. There’s no no deposit bonus, and aside from an adequate new user promo, the promotional side is fairly quiet.

Casino Welcome Offer

The BetMGM sign up bonus is pretty basic but by no means bad. If you deposit and wager £10 on selected slots, instants, or Slingo games, you’ll get 100 free spins on Big Bass Splash. Each spin is worth 10p. The biggest plus here? There are no wagering requirements on the BetMGM free spins themselves, so whatever you win goes straight to your account. You do need to wager your deposit once before the spins unlock, which isn’t made obvious upfront, but it’s confirmed in the full terms. Good value for money overall with no casino bonus code required.

Other Bonuses

BetMGM does run extra promotions, though they are few in number. Here’s what we found:

• MGM Millions: Opt-in, play any of the required MGM Millions games to join the hunt for a £27 million progressive jackpot.
• Golden Wheel: Login daily, visit the promo page to check if you’re qualified for the free-to-play Golden Wheel. If you are, grab your spin and a chance to win a prize: bonus spins, free casino chips on live games, profit boosts, or £5,000 cash.
• Daily Drops & Wins: A recurring deal run by Pragmatic Play. You have two options: random daily prize drops and weekly leaderboard event. To qualify, play the selected Pragmatic Play titles.
• Other Tournaments: In addition to Drops & Wins, BetMGM drops quite a few leaderboard events focused on specific games. It’s best to check the promo page every week just in case they launch something new.

Besides these, BetMGM drops time-limited festive deals around holidays and major events. These can be prize draws or milestone-based rewards, reload deals are rare here. Sadly, no refer a friend bonus here either. As it usually is with these deals, keep an eye on the promo page or sign up for the casino newsletter.

Loyalty Program

In our opinion, BetMGM’s strongest offer for existing players is their loyalty system ‘BetMGM Rewards’. Once you opt in, you receive a spin on the Prize Wheel for every 200 real money slot spins at a minimum of 20p per spin. The site gives you up to 365 days to reach the goal, which is generous, though your progress resets if you don’t finish in that time.

Keep in mind that the casino doesn’t say what rewards are on the Prize Wheel, we had to ask for support about them. Expect prizes range from £5,000 cash to free spins, profit boosts, and casino chips.

BetMGM’s game library is one of its strongest assets. There are over 3,000 titles from more than 20 major studios, bigger than a lot of UK casinos in raw choice. Most of the catalogue focuses on slots and live dealer tables, there’s no bingo section at all, only video bingo. On the other side, we like that there’s a nice bunch of MGM exclusives on here.

The layout depends heavily on a long horizontal category menu and a single search bar to the left. The search tool lets you look up game names and providers, but there’s no filter system beyond that, you can also see provider names under each game icon. Game categories could be better organised, placing specific types of games together rather than having everything in one long line.

The game info windows are fairly dry, info is usually limited, only the most popular games have better descriptions. For example, RTP info is missing on some games, a bummer. The info you will see for sure is game category, volatility, grid, pay mechanic and if it’s eligible for MGM Millions. Popular hits go as far as including a whole guide and FAQ.

We also noticed some glitches concerning the “Net” balance tracker at the top of the page. It often displayed the wrong profit/loss amount and switched between several numbers before finally settling on the right one.

Game Types Available at BetMGM Casino

Moving on, we will pick up the best games available at BetMGM, for each section.

Slots

BetMGM Casino pushes slots hard, with over 2,800 titles available. You have branded games, Megaways, progressive jackpots, and classic reels, all present.

BetMGM keeps things tidy and uses the same wallet area for both deposits and withdrawals. That said, the options stay limited, you have four and that’s on the low end nowadays.

The minimum withdrawal amount is £10 for each method, and we didn’t come across any extra charges, which is good. As to how long to withdraw, the site claims withdrawals are processed within 12 hours, not instant, but not bad at all, especially for debit cards.

Withdrawal Methods at BetMGM Casino

The cashout process is very similar to depositing: I selected my payment method (Visa), entered the withdrawal amount (my entire balance) and finally confirmed my payment details. Everything took me under 30 seconds to submit.

Jordan Conroy Editor

KYC

As for verification, BetMGM checks your details automatically during sign-up, if everything is in order, it’s completed automatically. If your details can’t be verified, the site requires you to upload proof of ID and address documentation. The good part is that you can track your verification status from your profile, it tells you if you’re all set or still need to do something. There’s also a clear FAQ section on this topic, which helps cut through confusion.

Customer service at BetMGM is handled well overall. The easiest method by far is the chat bubble pinned to the homepage. Of course, there are other support options, but they aren’t as convenient and immediate.

I easily found the live chat as the button was right in the corner. As I did so, I was presented with a chatbot that gave me a menu tree with different options to help resolve your issue. I browsed these for a while, info there was similar to the FAQ page.

I reached the end of the tree, but that didn’t get me connected to support, I asked for additional help, but it just took me to the start of the menu. The best way I found to bypass this is to type in the chat box and ask to speak to a staff member. I was told the wait time would be 1-3 mins, but I was connected instantly. I asked the agent if there’s email support, about the Prize Wheel rewards, and a question on withdrawal processing speeds. Agents were polite and helpful; responses were in-depth and fully answered my questions in around 3 minutes each.

Jordan Conroy Editor

Support Options at BetMGM Casino

BetMGM also lists an active support email address and a callback option (no actual contact number). You’ll find both under the “Contact Us” page in the support menu. Callback hours run in two shifts: morning and late afternoon. You choose the topic, add your message, and then schedule a time. Email support ([email protected]) claims to respond around the 12-hour mark. It operates 24/7 just like the chat, though in practice it’s best for less urgent matters.

FAQs can be found on the Support page, which is accessible from the menu in the top right-hand corner. There are 9 different sections in total, along with “This week’s top questions” highlight. Each section has at least 6+ questions, and they have different subsections and a search function that makes it easy to search for your questions. The design of the page could be improved though, the size of the section icons is way too large and it looks like it’s zoomed too far.

BetMGM Sportsbook

BetMGM carries over its sportsbook from the US to the UK with confidence. You can tell this part of the site gets a lot of attention, the way they organise markets is neater than most other LeoVegas-run brands. The sportsbook has tabs for home, all sports, in-play betting, and extras like Golden Goals at the top of the screen, and there are no sidebars here. The UK version runs on Kambi software, and they seem to put some effort here, everything loads quickly despite the volume.

There’s depth across football, tennis, boxing, snooker, and more, but the football coverage clearly takes priority. The range of leagues is great, and the odds stack up well.

Live betting works well here. Almost every pre-match market turns live once play starts, and odds update quickly. That said, we’re not fans of how live options only become visible about ten minutes before kick-off. It’d help to see them earlier in the day. Xpressbet adds something different, too – it pops up during select matches and lets you place short-time bets like who gets the next corner or point. Players who login can access a whole live streaming section with streams for horse racing, esports and basketball.

Available bet types include: Single, Double, Treble, Accumulator, Each Way, Trixie, Patent, Yankee, Canadian, Heinz, Super Heinz.

The Golden Goals promo deserves a mention too. It’s free to enter – pick the outcome of six Premier League matches, and if you get them all right, the £2 million jackpot is yours. Even if nobody hits it, one person still wins £2,000. It’s a small extra, but worth keeping an eye on.

BetMGM pushes its sportsbook hard, so it’s no surprise that sports deals get a dedicated section. New users get a decent BetMGM sign up offer to start with, and regulars can make use of profit boosts across football and racing markets, the range is limited, however.