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Key bus routes of the Massachusetts Bay Transportation Authority (MBTA) system are 15 routes that have high ridership and higher frequency standards than other bus lines, according to the 2006 MBTA Service Policy. These key bus routes ensure basic geographic coverage with frequent service in the densest areas of Boston, and connect to other MBTA services to give access to other areas throughout the region.^[1]^[2] Together, they account for roughly 40% of the MBTA's total bus ridership.^[3]

In recognition of their function as part of the backbone MBTA service, the key bus routes have been added to newer basic route maps installed in subway stations and other public locations. These schematic route maps show the rail rapid transit routes, bus rapid transit routes, commuter rail services, and key bus routes. The key routes have been treated as a distinct category for the purpose of service improvement, such as trial runs of late-night service, and due to the high volume of passenger traffic they carry, both individual routes and the category as a whole have been the subjects of urban planning and transportation engineering studies.

History

In November 2006, the MBTA launched a concerted effort to improve service quality on key bus routes.^[7] The 2008 Service Plan recommended improvements for various lines, including upgrading the 31 bus to Key Route standards.^[8] A second round of upgrades, entitled the Key Routes Improvement Project and costing $10 million in all, was supported by the American Recovery and Reinvestment Act of 2009.^[9]^[3]^[10] The Silver Line services were originally considered part of this program,^[11] but were later split off into a separate enhancement project. The initial Key Routes Improvement Project was concluded in 2013, with some planned upgrades not being made.^[12] Due to these changes, the reliability of service (as measured by adherence to posted service frequencies) has been found to be greater on the Key Routes than on others, with 75% versus 61% respectively in June 2017.^[13]

A 2012 statistical analysis found that proximity to key bus routes was inversely correlated to taxicab trip generation, whereas taxicab trip generation actually increased with proximity to bus routes overall, suggesting that only the routes with highest frequency were able to compete with taxi service among customers with the option to choose.^[14]

In April 2014, extended late-night service on the key bus routes and rapid transit routes was announced, to be operated on a one-year trial basis with service continuation depending on late-night ridership and on corporate sponsorship.^[15]^[16] As of April 2015^[update], late-night service was cut back from 2:30am to 2:00am, and extended hours were dropped from 5 of the 15 key bus routes.^[17] Late-night service was discontinued altogether in March 2016.^[18]^[19]

The category of key bus routes figured into Boston mayor Marty Walsh's "Go Boston 2030" initiative, which included the goal of having "every Boston household" within a 10-minute walk from a T station or a bus stop on a key route.^[20] In addition, a new key route has been proposed to connect the Longwood Medical and Academic Area with JFK/UMass station via Roxbury.^[21]

Key Routes criteria

The MBTA's Service Planning unit uses five criteria when determining if a route is part of the Key Bus Routes program.^[1]

High ridership demand
Connectivity within the system
Geographic coverage
Accommodation of major new development
Operation as bus rapid transit

Policy standards

A bus route that has been identified as a Key Route must adhere to two policy standards: Span of Service and Frequency of Service, both of which mandate service levels well above a standard local route.^[1]^[22] The following tables outline these standards as compared to standard local routes.

Type of Route	Span of Service (minimum)
Local	Weekday	7:00 AM – 6:30 PM
	Saturday	8:00 AM – 6:30 PM
	Sunday	10:00 AM – 6:30 PM
Key	Weekday	6:00 AM – Midnight
	Saturday	6:00 AM – Midnight
	Sunday	7:00 AM – Midnight

Type of Route	Frequency of Service (minimum)
Local	AM & PM Peak	Every 30 mins
	All other times	Every 60 mins
	Saturdays & Sundays	Every 60 mins
Key	AM & PM Peak	Every 10 mins
	Middays	Every 15 mins
	Evenings, Saturdays & Sundays	Every 20 mins

Route list

There are 15 Key Routes within the MBTA system: 1, 15, 22, 23, 28, 32, 39, 57, 66, 71, 73, 77, 111, 116, and 117.^[23]^[22]^[24]^[25] Elected officials and members of the public have asked the MBTA for limited-stop or express service along all of these routes.^[26]

1

The 1 Harvard/Holyoke Gate - Dudley Station via Massachusetts Avenue, which connects Cambridge with Roxbury,^[27] was formed in September 1962 when two routes, split at Massachusetts Avenue (now Hynes Convention Center), were merged — the 76 Harvard-Massachusetts Station and the 47 Massachusetts Station-Dudley. In May 1987, the route was realigned from its former alignment on Washington Street southeast several blocks onto Albany Street and Melnea Cass Boulevard to serve Boston Medical Center. The route now runs mostly along Massachusetts Avenue,^[23]^[28] from Harvard, past the Massachusetts Institute of Technology,^[29] over the Charles River via the Harvard Bridge into Boston, past the Berklee College of Music to Boston Medical Center, then southwest to Dudley via Albany Street and Melnea Cass Boulevard.^[30]

As of 2015^[update], the city of Cambridge planned to install signal priority on the #1 route at some intersections.^[31]

15

The 15 Kane Square - Ruggles Station via Uphams Corner route runs from Kane Square, several blocks west of Savin Hill, west on Hancock Street and Dudley Street past Uphams Corner to Dudley, continuing west on Malcolm X Boulevard to Roxbury Crossing and north on Tremont Street to Ruggles station. Buses started running on the 15 Kane Square-Dudley via Uphams Corner and Dudley Street route on April 6, 1962, replacing trackless trolleys. With the relocation of the Orange Line to the Southwest Corridor in May 1987, the route was extended to Ruggles.^[32]

22

The 22 Ashmont Station - Ruggles Station via Talbot Avenue & Jackson Square begins at Ashmont and runs on a northwesterly route to the former site of Egleston station. From there it continues north on Columbus Avenue and Tremont Street along the course of the Orange Line before ending at Ruggles.

Buses replaced trackless trolleys on the 22 on April 6, 1962, running as the 22 Ashmont-Dudley via Talbot and Warren. This route, rather than turning off Blue Hill Avenue onto Seaver Street, continued north a bit further and then went north on Warren Street to end at Dudley Street Terminal. It was extended to Ruggles in May 1987 along with the relocation of the Orange Line to the Southwest Corridor.^[32]

23

The 23 Ashmont Station - Ruggles Station via Washington Street has the same endpoints as the 22, but uses a mostly different route. It starts out of Ashmont on Talbot Avenue, but turns north on Washington Street, following that onto Warren Street to Dudley. From Dudley the 23 heads west on Malcolm X Boulevard to Roxbury Crossing and north on Tremont Street to Ruggles station.

Buses replaced trackless trolleys on April 7, 1962 on the 22 Ashmont-Dudley via Washington Street and Warren. It was extended to Ruggles in May 1987 along with the relocation of the Orange Line to the Southwest Corridor.^[32]

A 2017 study of fare-card and vehicle-location data suggested that the 23 and 28 routes were overcrowded, and that this could be ameliorated by extending the 29 route and increasing its service frequency.^[33]

28

The 28 Mattapan Station - Ruggles Station via Dudley Station route provides service through the Grove Hall and Mattapan neighborhoods on Blue Hill Avenue, a major radial arterial. Blue Hill Avenue has long been a busy trunk route; in 1945, route 29 Mattapan-Egleston peaked at 1.5 minute headways during the morning rush hour.^[34]^: 203 Streetcars formerly had a dedicated right-of-way on Blue Hill Avenue; streetcars were moved into mixed traffic in stages between 1940 and 1950, and replaced bus buses in 1955.^[34]^: 54^[32] With the May 1987 changes to the bus network, route 28 was established to supplement route 29 service; both ran from Mattapan to Ruggles via different routings. In December 1989, route 28 became the dominant service on Blue Hill Avenue, and route 29 was relegated to a rush-hour-only route running only to Jackson Square.^[32]

A number of Silver Line expansion corridors were considered in the 2003 Program for Mass Transportation (PMT); most were given brief consideration but not acted upon. One, a bus rapid transit (BRT) express overlay for the 28, was briefly revived in 2006 as part of Silver Line Phase III plans. In 2009, the state proposed to add a limited-stop BRT line called the 28X on the corridor, which was then the busiest bus corridor in New England. The plan called for dedicated bus lanes on Blue Hill Avenue and queue jumps on Warren Avenue.^[35] Construction was to begin in April 2010, with initial service at the beginning of 2012.^[36]

However, the proposal quickly drew opposition: it had been announced at a press conference by state officials without local officials having even been informed of the project, leading to accusations that the plan was rushed to qualify for TIGER grant funding without community input. Residents also objected because the dedicated bus lanes would require removing parking spots and the median strip, and the construction process would disrupt traffic on Blue Hill Avenue for over a year.^[37] The state withdrew the proposal in late 2009.^[38] In 2010, the MBTA replaced 40-foot buses on the route with 60-foot buses; although the swap added capacity on the busy route, residents objected to the removal of some bus stops in hilly Grove Hall to accommodate the longer vehicles.^[39] In 2012, the Roxbury-Dorcester-Mattapan Transit Needs Study recommended the 28X bus to be implemented with no new infrastructure as an express bus adding additional trips to the corridor.^[40]

32

The 32 Wolcott Square - Forest Hills Station via Hyde Park Avenue routes runs along Hyde Park Avenue from Forest Hills to Readville, serving Jamaica Plain, Roslindale, and Hyde Park.^[41] It parallels the commuter rail tracks from Forest Hills to Readville for its entire route.

Up until 1953, Route 32 was a full-service trolley route from Forest Hills to Cleary Square, until it converted to trackless trolleys. In 1958, all trackless trolley services south of Forest Hills were discontinued and replaced by diesel buses. (The trolleys ended in the middle of Hyde Park Ave; however, a loop for the trackless trolleys to turn around was placed on Hyde Park Avenue and Pine St.)

In 1981, the former Route 31 bus route between Mattapan Square and Wolcott Square was consolidated with Route 32 at Cleary Sq to become Route 32 Forest Hills-Wolcott Square. Route 50, which served Cleary Square and Forest Hills via Roslindale, was rerouted onto River St, Gordon Avenue, Summer St (inbound) and Austin St (outbound) to serve the Summer St Elderly Housing Area (aka Malone Elderly Housing).

39

The 39 Forest Hills - Back Bay via Huntington Avenue route is the replacement (described as "temporary" from 1985 until 2011) for Green Line "E" Branch service from Heath Street to Arborway which has run since December 1985.^[42]^[43] Aside from paralleling the Green Line from Heath Street to Copley, there are connections to the Orange Line and commuter rail at both ends (and Amtrak at the latter).^[44] Route 39 was the first MBTA route to regularly use articulated buses, which were later introduced to several other routes (including the #28) in late 2005. As of 2013^[update], the 39 was the second most heavily used bus line in the city.^[45] The high ridership of the 39 was one motivation for expanding the Forest Hills station during the Casey Arborway overhaul.^[46]

57

The 57 Watertown Yard - Kenmore Station route passes through Boston, Newton and Watertown.^[30]^[27] It is the replacement for the Green Line "A" Branch service which was discontinued in 1969.^[43]^[47]^[48]^[49] Route 57 was formerly one of the few routes that ran limited-stop service in the Boston city limits (no pickups were made on Commonwealth Avenue between Packard's Corner and Kenmore), but this practice was discontinued in December 2006.

66

The 66 Harvard Square - Dudley Station via Allston & Brookline Village route, formerly a trolley line,^[50] begins at Dudley Square in Roxbury and parallels Route 39 from Brigham Circle to the Boston city limits. Via Harvard Street, this bus serves Brookline and Allston before terminating at Harvard Square, Cambridge. It connects Dudley Station on the Silver Line to Roxbury Crossing on the Orange Line, as well as Fenwood Rd, Mission Park and Riverway on the Green Line "E" Branch, Brookline Village on the Green Line "D" Branch, Coolidge Corner on the Green Line "C" Branch, Harvard Ave on the Green Line "B" Branch and Harvard on the Red Line.

71

The 71 Watertown Square - Harvard Station via Mt. Auburn Street and 73 Waverley Square - Harvard Station via Trapelo Road are a pair of trackless trolley routes which run out of the Harvard Bus Tunnel. They represent some of the last vestiges of Boston's once-extensive trolley and trackless trolley network.^[51] (The preservation of these lines has been attributed to the environmentalist movement of the 1970s.^[52]) Both cover parts of Mount Auburn Street; the trolleys are also used on the 72 route and the 77A route to North Cambridge.

In 2017, the 71 and 73 were selected for a bus rapid transit pilot program.^[53]

73

The 73 Waverley Square - Harvard Station via Trapelo Road begins in the Harvard Bus Tunnel and runs concurrent with the 71 bus along Mount Auburn Street in Cambridge and Watertown. The route 73 bus splits with the route 71 bus, and travels along Belmont Street and Trapelo Road in Watertown and Belmont.

Until the 1950s, streetcars served this route. Starting in 1957, trackless trolleys provided short-turn service from Harvard to Benton Square. The entirety of Route 73 was converted from streetcars to trackless trolleys in 1958. The Benton Square short-turn service ended in 1970. The new Harvard Bus Tunnel was completed in 1985.^[32]^[54]

77

The 77 Arlington Heights - Harvard Station via Massachusetts Avenue route provides service between the town of Arlington and Harvard Station along Massachusetts Avenue.^[55]^[56] The 77A short turn routing, which terminates at North Cambridge Carhouse instead of Arlington Heights, is used to transport 71 and 73 trolleybuses to/from Harvard Square at the beginning and end of service.^[32]

Until the Red Line Northwest Extension opened in the 1980s, routes 77/77A provided the bulk of transit service northwest of Harvard, with combined streetcar headways under one minute during rush hours in 1945.^[34]^: 203 Route 77 was converted to diesel bus in 1955; route 77A was converted to trolleybus in 1958 to free up streetcars for the upcoming Highland Branch conversion, and so that boarding islands on Massachusetts Avenue could be removed to benefit automobiles.^[32]^[57] Route 77A formerly provided all local service south of the carhouse, with route 77 making limited stops on that segment; however, it was largely replaced by route 77 service in stages from 1998 to 2005.^[32] In 2017, Arlington applied for a private grant to add signal priority, queue jumps, and possibly bus lanes on their section of the route.^[58]

111

The 111 Woodlawn or Broadway & Park Ave. - Haymarket Station via Mystic River/Tobin Bridge provides a route between downtown Boston and parts of Chelsea, via the Charlestown Bridge and the Tobin Bridge. (Some trips continue east as far as Revere.) When the Boston Elevated Railway bought the route in 1936, it ran as streetcars between Chelsea Square and Woodlawn. On October 10, 1936, the line was replaced by an extension of the City Square - Chelsea Square bus route. The line was extended in April 1975 to Haymarket after the closure of the Charlestown Elevated; the partial extension beyond Woodlawn was done in January 2001.^[32]

The 111 is among the most frequent numbered MBTA bus routes, with service running every 5 minutes during rush hour.^[59]

116/117

The 116 Wonderland Station - Maverick Station via Revere Street and 117 Wonderland Station - Maverick Station via Beach Street serve East Boston, and the cities of Chelsea and Revere.^[9] The 116 and 117 share most of their routes through East Boston and Revere, differing only on the northern end near Wonderland. They operate on 20-minute headways during peak hours, for an effective 10-minute combined headway on the shared segment on Meridian Street and Broadway.

References

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^ https://www.massdot.state.ma.us/Portals/49/Docs/Focus40BusReport.pdf
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^ "MBTA map with key bus routes". Boston.com. 2009-09-21. Retrieved 2017-12-30. {{cite web}}: Cite has empty unknown parameter: |dead-url= (help)
^ "MBTA updates system maps, signage". METRO Magazine. 2009-09-21. Retrieved 2017-12-30. {{cite news}}: Cite has empty unknown parameter: |dead-url= (help)
^ "The MBTA Has A New System Map". WBUR. 2013-10-07. Retrieved 2017-12-30. {{cite news}}: Cite has empty unknown parameter: |dead-url= (help)
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^ "Preliminary 2008 Service Plan" (PDF). MBTA. Fall 2008. p. 8. Retrieved 2008-10-31.
^ ^a ^b Fox, Jeremy C. (2011-11-16). "Proposed MBTA bus route changes face community opposition". Boston.com. Retrieved 2017-12-18. {{cite news}}: Cite has empty unknown parameter: |dead-url= (help)
^ http://www.mcmahonassociates.com/projects/mbta-key-bus-route-improvement-program
^ Krysinski, Yann; Luck, Sebastian; Shepard-Ohta, Toshi; Woods, Gregory (2011-03-25). "Impact analysis of MBTA 2009 Key Bus Route Initiative program". Massachusetts Institute of Technology. Retrieved 2017-12-19. {{cite web}}: Cite has empty unknown parameter: |dead-url= (help)
^ Rosenblum, Jeffrey L.; Allen, Duncan W.; Bennett, Tegin L.; Warade, Ritesh K.; Stoughton, Cleo M. (2015-01-01). "Method for Assessing Bus Delay in Mixed Traffic to Identify Transit Priority Improvement Locations in Cambridge, Massachusetts". Transportation Research Record: Journal of the Transportation Research Board. 2533: 60–67. doi:10.3141/2533-07. ISSN 0361-1981.
^ Seiffert, Don (2017-07-07). "Riders are yet to reap rewards from Baker's focus on the MBTA". Boston Business Journal. Retrieved 2017-12-19. {{cite web}}: Cite has empty unknown parameter: |dead-url= (help)
^ Austin, Drew; Zegras, P. (2012-11-09). "Taxicabs as Public Transportation in Boston, Massachusetts". Transportation Research Record: Journal of the Transportation Research Board. 2277: 65–74. doi:10.3141/2277-08. ISSN 0361-1981.
^ Annear, Steve (March 13, 2014). "Date Set For New Late-Night MBTA Service". Boston. Boston Magazine. Retrieved 2014-03-15.
^ Boroyan, Nate (2013-12-03). "All You Need to Know about the Planned MBTA Late-Night Bus Service". BostInno. Retrieved 2017-12-17. {{cite web}}: Cite has empty unknown parameter: |dead-url= (help)
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^ ^a ^b Mekuria, Maaza; Furth, Peter; Melachrinoudis, Emanuel (2012-11-09). "Optimization of Spacing of Transit Stops on a Realistic Street Network". Transportation Research Record: Journal of the Transportation Research Board. 2277: 29–37. doi:10.3141/2277-04. ISSN 0361-1981.
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External links

[policy-1] "Service Delivery Policy" (PDF). MBTA. 2006-07-13. pp. 3, 26–27. Retrieved 2008-10-31.

[2] ttps://www.massdot.state.ma.us/Portals/49/Docs/Focus40BusReport.pdf

[:3-3] Rocheleau, Matt (2013-06-17). "MBTA working to improve heavily used bus routes". The Boston Globe. Retrieved 2017-12-18. {{cite news}}: Cite has empty unknown parameter: |dead-url= (help)

[4] "MBTA map with key bus routes". Boston.com. 2009-09-21. Retrieved 2017-12-30. {{cite web}}: Cite has empty unknown parameter: |dead-url= (help)

[5] "MBTA updates system maps, signage". METRO Magazine. 2009-09-21. Retrieved 2017-12-30. {{cite news}}: Cite has empty unknown parameter: |dead-url= (help)

[6] "The MBTA Has A New System Map". WBUR. 2013-10-07. Retrieved 2017-12-30. {{cite news}}: Cite has empty unknown parameter: |dead-url= (help)

[lsa-7] "Key Bus Routes Improvement Program" (PDF). LivableStreets. November 2006. Archived from the original (PDF) on 2011-07-21. Retrieved 2008-10-31. {{cite web}}: Unknown parameter |deadurl= ignored (|url-status= suggested) (help)

[policy08-8] "Preliminary 2008 Service Plan" (PDF). MBTA. Fall 2008. p. 8. Retrieved 2008-10-31.

[:6-9] Fox, Jeremy C. (2011-11-16). "Proposed MBTA bus route changes face community opposition". Boston.com. Retrieved 2017-12-18. {{cite news}}: Cite has empty unknown parameter: |dead-url= (help)

[10] ttp://www.mcmahonassociates.com/projects/mbta-key-bus-route-improvement-program

[11] Krysinski, Yann; Luck, Sebastian; Shepard-Ohta, Toshi; Woods, Gregory (2011-03-25). "Impact analysis of MBTA 2009 Key Bus Route Initiative program". Massachusetts Institute of Technology. Retrieved 2017-12-19. {{cite web}}: Cite has empty unknown parameter: |dead-url= (help)

[12] Rosenblum, Jeffrey L.; Allen, Duncan W.; Bennett, Tegin L.; Warade, Ritesh K.; Stoughton, Cleo M. (2015-01-01). "Method for Assessing Bus Delay in Mixed Traffic to Identify Transit Priority Improvement Locations in Cambridge, Massachusetts". Transportation Research Record: Journal of the Transportation Research Board. 2533: 60–67. doi:10.3141/2533-07. ISSN 0361-1981.

[13] Seiffert, Don (2017-07-07). "Riders are yet to reap rewards from Baker's focus on the MBTA". Boston Business Journal. Retrieved 2017-12-19. {{cite web}}: Cite has empty unknown parameter: |dead-url= (help)

[14] Austin, Drew; Zegras, P. (2012-11-09). "Taxicabs as Public Transportation in Boston, Massachusetts". Transportation Research Record: Journal of the Transportation Research Board. 2277: 65–74. doi:10.3141/2277-08. ISSN 0361-1981.

[Annear-15] Annear, Steve (March 13, 2014). "Date Set For New Late-Night MBTA Service". Boston. Boston Magazine. Retrieved 2014-03-15.

[16] Boroyan, Nate (2013-12-03). "All You Need to Know about the Planned MBTA Late-Night Bus Service". BostInno. Retrieved 2017-12-17. {{cite web}}: Cite has empty unknown parameter: |dead-url= (help)

[Dumcius-17] Dumcius, Gintautas. "MBTA Scaling Back Late-Night Service". 90.9 WBUR. Retrieved 2015-04-20.

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@@ Line 6: / Line 6: @@
 ==History==
 [[File:2013 unofficial MBTA subway map by Michael Kvrivishvili.png|thumb|right|The MBTA began adding the key bus routes to its rapid transit map in 2009.<ref>{{Cite web|url=http://archive.boston.com/news/local/massachusetts/articles/2009/09/21/MBTAmapwithkeybusroutes/|title=MBTA map with key bus routes|last=|first=|date=2009-09-21|website=[[Boston.com]]|language=en|archive-url=|archive-date=|dead-url=|access-date=2017-12-30}}</ref><ref>{{Cite news|url=http://www.metro-magazine.com/bus/news/283838/mbta-updates-system-maps-signage|title=MBTA updates system maps, signage|last=|first=|date=2009-09-21|work=METRO Magazine|access-date=2017-12-30|archive-url=|archive-date=|dead-url=}}</ref> This is a 2013 draft by Michael Kvrivishvili, modified into the official map in 2014, that shows the key routes as thinner lines on the rapid transit map.<ref>{{Cite news|url=http://legacy.wbur.org/2013/10/07/new-t-map|title=The MBTA Has A New System Map|last=|first=|date=2013-10-07|work=[[WBUR]]|access-date=2017-12-30|archive-url=|archive-date=|dead-url=}}</ref>]]
-In November 2006, the MBTA launched a concerted effort to improve service quality on key bus routes.<ref name="lsa">{{cite web|url=http://www.livablestreets.info/files/nov06_MBTA_keybusroutesimprovementprogram.pdf|title=Key Bus Routes Improvement Program|date=November 2006|publisher=LivableStreets|accessdate=2008-10-31}}</ref> The 2008 Service Plan recommended improvements for various lines, including upgrading the 31 bus to Key Route standards.<ref name=policy08>{{cite web|url=http://www.mbta.com/uploadedFiles/About_the_T/T_Projects/T_Projects_List/ServicePlan08.pdf|title=Preliminary 2008 Service Plan|date=Fall 2008|publisher=MBTA |page=8|accessdate=2008-10-31}}</ref> A second round of upgrades, entitled the Key Routes Improvement Project and costing $10 million in all, was supported by the [[American Recovery and Reinvestment Act of 2009]].<ref name=":6">{{Cite news|url=http://archive.boston.com/yourtown/news/east_boston/2011/11/proposed_mbta_bus_route_change.html|title=Proposed MBTA bus route changes face community opposition|last=Fox|first=Jeremy C.|date=2011-11-16|work=[[Boston.com]]|access-date=2017-12-18|archive-url=|archive-date=|dead-url=|language=en}}</ref><ref name=":3">{{Cite news|url=https://www.bostonglobe.com/metro/2013/06/17/mbta-working-improve-heavily-used-bus-routes/jL595JEOjjhxqcWK5QvF1M/story.html|title=MBTA working to improve heavily used bus routes|last=Rocheleau|first=Matt|date=2013-06-17|work=[[The Boston Globe]]|access-date=2017-12-18|archive-url=|archive-date=|dead-url=}}</ref><ref>http://www.mcmahonassociates.com/projects/mbta-key-bus-route-improvement-program</ref> The [[Silver Line (MBTA)|Silver Line]] services were originally considered part of this program,<ref>{{Cite web|url=https://hdl.handle.net/1721.1/64568|title=Impact analysis of MBTA 2009 Key Bus Route Initiative program|last=Krysinski|first=Yann|last2=Luck|first2=Sebastian|date=2011-03-25|website=[[Massachusetts Institute of Technology]]|archive-url=|archive-date=|dead-url=|access-date=2017-12-19|last3=Shepard-Ohta|first3=Toshi|last4=Woods|first4=Gregory}}</ref> but were later split off into a separate enhancement project. The initial Key Routes Improvement Project was concluded in 2013, with some planned upgrades not being made.<ref>{{Cite journal|last=Rosenblum|first=Jeffrey L.|last2=Allen|first2=Duncan W.|last3=Bennett|first3=Tegin L.|last4=Warade|first4=Ritesh K.|last5=Stoughton|first5=Cleo M.|date=2015-01-01|title=Method for Assessing Bus Delay in Mixed Traffic to Identify Transit Priority Improvement Locations in Cambridge, Massachusetts|url=http://trrjournalonline.trb.org/doi/10.3141/2533-07|journal=Transportation Research Record: Journal of the Transportation Research Board|volume=2533|pages=60–67|doi=10.3141/2533-07|issn=0361-1981}}</ref> Due to these changes, the reliability of service (as measured by adherence to posted service frequencies) has been found to be greater on the Key Routes than on others, with 75% versus 61% respectively in June 2017.<ref>{{Cite web|url=https://www.bizjournals.com/boston/news/2017/07/07/riders-are-yet-to-reap-rewards-from-bakers-focus.html|title=Riders are yet to reap rewards from Baker's focus on the MBTA|last=Seiffert|first=Don|date=2017-07-07|website=[[Boston Business Journal]]|archive-url=|archive-date=|dead-url=|access-date=2017-12-19}}</ref>
+In November 2006, the MBTA launched a concerted effort to improve service quality on key bus routes.<ref name="lsa">{{cite web|url=http://www.livablestreets.info/files/nov06_MBTA_keybusroutesimprovementprogram.pdf|title=Key Bus Routes Improvement Program|date=November 2006|publisher=LivableStreets|accessdate=2008-10-31|deadurl=yes|archiveurl=https://web.archive.org/web/20110721220829/http://www.livablestreets.info/files/nov06_MBTA_keybusroutesimprovementprogram.pdf|archivedate=2011-07-21|df=}}</ref> The 2008 Service Plan recommended improvements for various lines, including upgrading the 31 bus to Key Route standards.<ref name=policy08>{{cite web|url=http://www.mbta.com/uploadedFiles/About_the_T/T_Projects/T_Projects_List/ServicePlan08.pdf|title=Preliminary 2008 Service Plan|date=Fall 2008|publisher=MBTA |page=8|accessdate=2008-10-31}}</ref> A second round of upgrades, entitled the Key Routes Improvement Project and costing $10 million in all, was supported by the [[American Recovery and Reinvestment Act of 2009]].<ref name=":6">{{Cite news|url=http://archive.boston.com/yourtown/news/east_boston/2011/11/proposed_mbta_bus_route_change.html|title=Proposed MBTA bus route changes face community opposition|last=Fox|first=Jeremy C.|date=2011-11-16|work=[[Boston.com]]|access-date=2017-12-18|archive-url=|archive-date=|dead-url=|language=en}}</ref><ref name=":3">{{Cite news|url=https://www.bostonglobe.com/metro/2013/06/17/mbta-working-improve-heavily-used-bus-routes/jL595JEOjjhxqcWK5QvF1M/story.html|title=MBTA working to improve heavily used bus routes|last=Rocheleau|first=Matt|date=2013-06-17|work=[[The Boston Globe]]|access-date=2017-12-18|archive-url=|archive-date=|dead-url=}}</ref><ref>http://www.mcmahonassociates.com/projects/mbta-key-bus-route-improvement-program</ref> The [[Silver Line (MBTA)|Silver Line]] services were originally considered part of this program,<ref>{{Cite web|url=https://hdl.handle.net/1721.1/64568|title=Impact analysis of MBTA 2009 Key Bus Route Initiative program|last=Krysinski|first=Yann|last2=Luck|first2=Sebastian|date=2011-03-25|website=[[Massachusetts Institute of Technology]]|archive-url=|archive-date=|dead-url=|access-date=2017-12-19|last3=Shepard-Ohta|first3=Toshi|last4=Woods|first4=Gregory}}</ref> but were later split off into a separate enhancement project. The initial Key Routes Improvement Project was concluded in 2013, with some planned upgrades not being made.<ref>{{Cite journal|last=Rosenblum|first=Jeffrey L.|last2=Allen|first2=Duncan W.|last3=Bennett|first3=Tegin L.|last4=Warade|first4=Ritesh K.|last5=Stoughton|first5=Cleo M.|date=2015-01-01|title=Method for Assessing Bus Delay in Mixed Traffic to Identify Transit Priority Improvement Locations in Cambridge, Massachusetts|url=http://trrjournalonline.trb.org/doi/10.3141/2533-07|journal=Transportation Research Record: Journal of the Transportation Research Board|volume=2533|pages=60–67|doi=10.3141/2533-07|issn=0361-1981}}</ref> Due to these changes, the reliability of service (as measured by adherence to posted service frequencies) has been found to be greater on the Key Routes than on others, with 75% versus 61% respectively in June 2017.<ref>{{Cite web|url=https://www.bizjournals.com/boston/news/2017/07/07/riders-are-yet-to-reap-rewards-from-bakers-focus.html|title=Riders are yet to reap rewards from Baker's focus on the MBTA|last=Seiffert|first=Don|date=2017-07-07|website=[[Boston Business Journal]]|archive-url=|archive-date=|dead-url=|access-date=2017-12-19}}</ref>
 A 2012 statistical analysis found that proximity to key bus routes was inversely correlated to [[taxicab]] trip generation, whereas taxicab trip generation actually increased with proximity to bus routes overall, suggesting that only the routes with highest frequency were able to compete with taxi service among customers with the option to choose.<ref>{{Cite journal|last=Austin|first=Drew|last2=Zegras|first2=P.|date=2012-11-09|title=Taxicabs as Public Transportation in Boston, Massachusetts|url=http://trrjournalonline.trb.org/doi/10.3141/2277-08|journal=Transportation Research Record: Journal of the Transportation Research Board|volume=2277|pages=65–74|doi=10.3141/2277-08|issn=0361-1981}}</ref>