MEDICAL ATTENTION FIRST, REPORT SECOND
- Injuries
- Close Calls
- Exposures
- Fires
- HazMat Spills
Stanford’s approach to managing incidents is to
When responding to a safety incident effective communication leads to coordinated action, so it must be:
- Transparent – Clear communication channels that allow information to be shared freely among employees, managers, safety professionals, and leadership.
- Timely: Meeting requirements to be reported as soon as possible, for prompt response and that important details about incidents aren’t lost over time.
- Inclusive: Effective communication allows persons involved to share not only what happened, but ideas on solutions with managers and safety professionals.
We analyze incidents to learn what happened and determine effective solutions that will prevent an incident from happening again.
Stanford is a learning organization. Broader institutional learning happens by collaboratively sharing solutions and challenges — improving the overall safety of our community.
Safety management accountability is creating and maintaining an environment where management takes responsibility for the safety of their team — setting up safety systems to proactively look for hazards, clear policies and procedures, safety education, proper equipment maintenance, and routine walk-arounds and inspections for compliance. When an incident occurs, management reviews gaps in their safety systems and fixes them.
Incident Reporting (SU-17) Overview
In this short video, discover when and how to report an incident, as well as what happens when an incident is reported.
WHAT TO EXPECT
Who might be involved in incident management?
Different roles have specific tasks related to incident management. To learn more about each role in Stanford incident reporting and follow up, please clicking the tiles below.
ULTIMATELY RESPONSIBLE FOR EMPLOYEE SAFETY, SAFETY ENFORCER
Manager
ULTIMATELY RESPONSIBLE FOR PERSONNEL SAFETY, SAFETY ENFORCER
Principal Investigator (PI)
SUPPORT THE MANAGERS, DEPARTMENT LIAISON
Local Safety Office
MANAGES ALL SU-17 INCIDENTS
EH&S
RESPONSIBLE FOR 5020 FORM
Human Resources
LEADER IN SAFETY CULTURE
Department Leadership
Toolbox
These resources support the Stanford community with incident reporting, awareness, and management. More resources are added all the time. Do check back in!
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Approach to Incident Management Poster
How Stanford EH&S approaches incident management. Format: Poster, 8.5 x 11 inches, PNG Note: For professional printing, use the print-ready PDF version in this toolbox.
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SU-17 Incident Reporting Basics Poster (Lab)
For general awareness and quick steps planning. Print for shared spaces or share digitally as an infographic. Format: Poster, 8.5 x 11 inches, PNG Note: For professional printing, use the print-ready PDF version in this toolbox.
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Approach to Incident Management Poster Print-Ready PDF
How Stanford EH&S approaches incident management. Format: Poster, 8.5 x 11 inches, PDF, Print-ready
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SU-17 Incident Reporting Process Flow
Learn what happens when an SU-17 Incident is reported. Format: Graphic, 1920x1080 pixels, PNG
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SU-17 Incident Reporting Basics Poster (Bike)
For general awareness and quick steps planning. Print for shared spaces or share digitally as an infographic. Format: Poster, 8.5 x 11 inches, PNG Note: For professional printing, use the print-ready PDF version in this toolbox.
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SU-17 Incident Reporting Awareness - Slide Options
For general awareness. Copy into other slide presentations. Format: Google slides using the digital sign images.
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SU-17 Incident Reporting Basics Poster (Bike) Print-Ready PDF
For general awareness and quick steps planning. Print professionally and distribute into shared spaces. Format: Poster, 8.5 x 11 inches, PDF, Print-ready
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SU-17 Incident Reporting Basics Poster (Lab) Print-Ready PDF
For general awareness and quick steps planning. Print professionally and distribute into shared spaces. Format: Poster, 8.5 x 11 inches, PDF, Print-ready
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SU-17 Awareness Square Graphic (Bike)
For general awareness. Use alongside newsletter blurbs or with Slack posts; varied usage options. Format: Square graphic, 1080x1080 pixels
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SU-17 Awareness Square Graphic (Lab)
For general awareness. Use alongside newsletter blurbs or with Slack posts; varied usage options. Format: Square graphic, 1080x1080 pixels
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SU-17 Awareness Digital Sign (Lab)
For general awareness. Use on slides, for digital screens, or share in Slack. Format: Digital sign, 1920x1080 pixels, PNG
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SU-17 Awareness Digital Sign (Bike)
For general awareness. Use on slides, for digital screens, or share in Slack. Format: Digital sign, 1920x1080 pixels, PNG
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Get Help
For urgent assistance, M-F 8am-4pm, please call the EH&S Front Desk at
650-723-0448.
To report a serious injury or fatality or urgent spill cleanup immediately call the EH&S hotline at
650-725-9999.
For general support with SU-17 incident reporting, please submit a Help Ticket:
Get HelpAny incident (illness/injury or close call) that occurs on campus must be reported via the incident reporting (SU-17) system as soon as possible — no later than 24 hours after the incident occurred.
Incident reports are only shared with individuals who may need to follow-up on an incident, including taking corrective actions towards addressing associated safety issues.
Copies of the incident report (SU-17) are automatically sent to the manager or PI listed, as well as Environmental Health and Safety (EH&S), Risk Management, and local safety professionals for applicable departments. If needed, subject matter experts, building managers, and others may be provided with the incident report for followup.
We prefer incidents to be reported by the person involved, but that isn’t always possible. If there are technological, language, or other barriers to timely reporting, you may submit an incident report on behalf of the person involved.
“Near miss” or “close call” safety incidents are events that could have resulted in an injury/illness. By reporting a near miss and close call, you ensure that necessary improvements are made to ensure an injury does not occur next time. Examples include:
- Equipment left running that tears clothing when someone walked by, but doesn’t result in bodily harm
- Items stacked high that fall, but don’t hit any individuals nearby
- Water leaks around electrical equipment
- Slip/trip/fall hazards not marked
The SU-17 is not the vehicle for mental health related concerns.
- Stanford University faculty, staff, and postdocs can receive support from the Faculty Staff Help Center or your local human resources representative.
- Stanford University students can receive support from Counseling and Psychological Services (CAPS).
Use the EH&S Hazard Reporting Form to report non-urgent hazards. There is an option to report anonymously.