Akamai Status

Updated

Reporting Issues

Update - We are continuing to monitor for any further issues. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5Do000025jZJBKA2. We will provide the next update as progress is made.
Mar 04, 2025 - 15:47 UTC

Monitoring - We have rolled back a release which we believe may have caused this issue as of 19:40 UTC on February 27, 2025; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5Do000025jZJBKA2. We will continue to monitor to ensure that the impact has been fully mitigated.
Feb 27, 2025 - 19:55 UTC

Identified - We have identified the cause of the issue, and a fix is being implemented. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5Do000025jZJBKA2. We will provide an update within the next 60minutes.
Feb 27, 2025 - 19:28 UTC

Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5Do000025jZJBKA2. We will provide an update within the next 60 minutes.
Feb 27, 2025 - 19:21 UTC

Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5Do000025jZJBKA2 . We will provide an update within the next 60 minutes.
Feb 27, 2025 - 18:26 UTC

Investigating - We are investigating an emerging issue with multiple security reports where there is a degradation in reports. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
Feb 27, 2025 - 17:07 UTC

About This Site

Akamai’s services have been architected with redundancies and automatic failover to ensure optimal availability, protection, and performance. When issues arise, we are committed to delivering clear, transparent information to maintain trust and the highest possible quality of service. In the interest of time, we are providing you the most current information available, which is subject to changes, corrections and updates. If you are experiencing issues with an Akamai service and do not see a notice posted below, please contact Akamai Technical Support

Read our FAQs on the Akamai Community

Content Delivery Operational

Cloudlets Operational

Edge Delivery Operational

Global Traffic Management Operational

Image Management Operational

NetStorage Operational

App & Network Security Operational

Account Protector Operational

Akamai Identity Cloud Operational

Bot Management Operational

Edge DNS Operational

Client-Side Protection & Compliance (formerly Page Integrity Manager) Operational

Prolexic Operational

Web Application Firewall Operational

Enterprise Security Operational

Akamai MFA Operational

Enterprise Application Access Operational

Enterprise Application Access: API Service Operational

Enterprise Application Access: Configuration Operational

Enterprise Application Access: Reporting Operational

ETP/SIA: Client Operational

ETP/SIA: Configuration Operational

ETP/SIA: Connectors Operational

ETP/SIA: Name Servers Operational

ETP/SIA: Reporting Operational

ETP/SIA: Web Proxy Operational

Data Services Operational

Log Delivery Operational

mPulse Operational

Reporting Operational

SIEM Data feeds Operational

Web Security Analytics Operational

Configuration Operational

Configuration Deployment Operational

Content Purge Operational

TLS Provisioning Operational

Customer Service Operational

Akamai Control Center Operational

Case Ticketing Operational

Chat Operational

Telephony Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Mar 5, 2025

No incidents reported today.

Mar 4, 2025

Unresolved incident: Reporting Issues.

Mar 3, 2025

Mar 2, 2025

No incidents reported.

Mar 1, 2025

No incidents reported.

Feb 28, 2025

No incidents reported.

Feb 27, 2025

Property Manager Issues

Resolved - We can confirm that the issue was mitigated at 00:30 UTC on February 27, 2025 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5Do000023pkkxKAA or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
Feb 27, 17:59 UTC

Update - We are continuing to monitor our systems. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5Do000023pkkxKAA. We will provide an update as further information becomes available.
Feb 27, 10:37 UTC

Monitoring - The fix has been successfully implemented and is currently being monitored. We are closely tracking the situation to ensure full resolution and will provide additional updates as necessary. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
Feb 27, 00:36 UTC

Update - We are actively addressing the issue caused by the recent software release and our team is focused on implementing a solution. We will provide further updates as progress is made. Thank you for your continued patience.
Feb 26, 23:41 UTC

Update - We are continuing to work on resolving the issue related to the recent software release. Our team is focused on fixing the problem and will relay updates as they become available. Thank you for your patience.
Feb 26, 22:27 UTC

Update - We have identified that the access denied errors are related to a recent software release. We are actively working to fix the issue and aim to have it resolved shortly. We are continuing to investigate and address this matter.
Feb 26, 21:28 UTC

Investigating - We are investigating an emerging issue with Property Manager related where customers may encounter access denied errors when attempting to push a new property manager configuration. We are actively investigating the issue and will provide another update within the next hour. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
Feb 26, 20:33 UTC

Feb 26, 2025

Feb 25, 2025

No incidents reported.

Feb 24, 2025

No incidents reported.

Feb 23, 2025

No incidents reported.

Feb 22, 2025

No incidents reported.

Feb 21, 2025

No incidents reported.

Feb 20, 2025

No incidents reported.

Feb 19, 2025

No incidents reported.

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