1. Sign in to your MultiSafepay dashboard .
2. Go to Transactions > Payment links.
3. Click New payment link.
4. From the Site list, select the relevant site.
5. Under Amount, select the currency from the list, and then enter the whole value and cents.
6. In the Order ID field, enter the order ID from your webshop.
   ⚠️ Note: The order ID for every payment link must be unique.
7. In the Description field, enter a description of the order.
8. In the Link expiry field, enter the number of days for the link to remain active. Default: 30 days.
9. To send Second Chance emails, select the Second chance email checkbox.
10. Optionally, enter the customer's:
    • First name and Last name
    • Email address
    • Country
    • Language
11. To include additional information that may be required for some payment methods, in the top-right corner, click Advanced mode to display the following fields:
    • Items (For the items in the customer's shopping cart)
    • Postal code/ House number
    • Address
    • City
    • State/Province
    • Birthday
    • Phone number
12. Click Generate payment link.
13. In the green bar that appears, copy the link from the green bar and pass it to the customer.

1. Sign in to your MultiSafepay dashboard .
2. Go to Transactions > Transaction overview, and then click the relevant transaction.
3. On the Transaction details page, under Order summary, click Generate payment link > Duplicate this order.

  💡 Tip! The order ID must be unique.

Via API

See API reference – Update or cancel an order.

Via dashboard

1. Sign in to your MultiSafepay dashboard .
2. Go to Transactions > Payment links.
3. Next to the relevant payment link, click the red cross Cancel payment link icon.
   The order status changes to cancelled.

1. Sign in to your MultiSafepay dashboard .
2. Go to Transactions > Payment links.
3. Next to the relevant payment link, click the blue Clone icon.
   A new Payment links window opens with the same details prefilled.
4. Click Generate payment link.

To set or adjust the lifetime of a payment link, see API reference – Create order: days_active parameter.

⚠️ Note: This is different to transaction expiration times per payment method.

This only applies to certain payment methods:

For an overview of all payment links:

1. Sign in to your MultiSafepay dashboard .
2. Go to Transactions > Payment links.

All payment methods are supported.

The payment page displays all payment methods activated for the relevant site. If you want to display specific payment methods, you need to create a new site profile with only the relevant methods activated.