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Codeberg relies on community members helping each other via public spaces. This is an always-available and reliable way to get help for most issues. Usually there will be other people who have experience in the area or had similar problems in the past and can participate in helping you out. You can use these spaces to provide support to others too.
The most important place to ask for help and report any issues with Codeberg is the Codeberg/Community issue tracker. It's never wrong to open a ticket there.
If you need help quickly, or just want to join our community for exchange, discussions and news, there are two main options.
There's a large and active community of users on Matrix. Codeberg's Matrix chatroom is a good place for general discussions. Other rooms for discussions on more specific topics are available in Codeberg's Matrix space.
You can also join an unofficial (community-maintained) #codeberg IRC channel on libera.chat. There's much less activity than on Matrix.
If you need to get in touch with the people behind the non-profit Codeberg e.V. (e.g. for managing your membership etc), and only in this case, write to [email protected].
Please only send us an email if your problem cannot be handled via public community support. Our user support is maintained by very few people in their spare time, and reading the FAQ first is always a good idea! If you believe that users should get kind responses to their emails, consider helping us out.!
If you still need to contact us, please email
[email protected].
Response times will be very long. If you do not receive a reply,
double-check if your question can be found in the FAQ
or asked via the public channels above.
The preferred way to report content on Codeberg is an email to [email protected]. When sending an email, please describe briefly why the reported material should be removed. Providing context helps us act faster.
Another faster method is tagging @moderation in an issue comment, which we highly recommend for automated spam bots.
When reporting people, we recommend making a private report, so as to protect yourself and others from retaliation in extreme cases.
Please keep in mind that we are only responsible for content hosted under the following domains:
codeberg.orgcodeberg.page (including custom domains using Codeberg Pages)codeberg-test.orgcodeberg.euAfter submitting your report, please do not expect a written response. All reports will be investigated and acted upon accordingly, but due to constrained human resources and the possibility of duplicated reports, we do not typically find the time to keep you updated about the status of your reports.
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