:**Gilbert Martin is a VP of Customer Experience & Solution Engineering at Opsera (www.opsera.io). In his current position, Gilbert is responsible for the company’s growth and sustainability; he oversees Customer Experience and Solution Architecture, focusing on maintaining and providing the best customer experience and the management of customer software delivery to accelerate their speed to market. Before joining Opsera, Gilbert had a long tenure in operations, successfully delivering many large, secure, robust public and cloud architectures and deployments.