Efrain Ruh is an AIOps expert and Field CTO of Continental Europe of Digitate, a leading provider of AI-based solutions for IT Ops. With over 15 years of experience in the IT industry, he has a strong background and expertise in IT Ops, Cloud Computing, AI/ML, Big Data and intelligent automation, as well as relevant certifications such as ITIL, PSM, and SAFe Agilist. In his current role, he provides technical leadership and consultancy to prospects, customers and partners, which involves staying abreast of emerging technologies, industry trends, and best practices in IT operations optimization.