Sales

Territory Sales Manager

Responsibilities

As a Territory Sales Manager (TSM) at Chesapeake Systems (CHESA), you will play a crucial role in supporting the Sales Team in achieving their objectives within assigned territories. This role is integral to enhancing client success and operational efficiency by ensuring seamless coordination between various stakeholders including clients, internal teams, and vendor partners.

Duties and responsibilities

  • Support Sales Operations: Assist the Chief Commercial Officer and Sales Operations Manager in managing and supporting sales activities within designated territories. Coordinate closely with Account Executives, Solutions Architects, and Operations/Logistics to facilitate smooth execution of sales initiatives.
  • Client Engagement: Act as a primary point of contact for client inquiries, providing exceptional service and ensuring prompt resolution of issues. Uphold company values of community and client success through proactive communication and support.
  • Administrative Support: Manage and maintain CRM systems (e.g., Salesforce) to ensure accurate and up-to-date client information and sales activity records. Prepare client facing quotations and proposals as needed by Account Executives.
  • Coordination and Communication: Facilitate effective communication between internal departments such as the Sales Team, Customer Success, Finance, and Procurement to ensure alignment and support in sales processes.
  • Data Management: Support the Sales Team by ensuring data integrity within company databases by practicing good data hygiene and accurate data entry. Generate reports and analyze sales data to identify opportunities for improvement.
  • Continuous Improvement: Contribute to process improvement initiatives within Sales Operations, aligned with company values of empowerment and ownership.

Benefits

Our compensation package includes:

  • This is a hybrid remote/in-office position based in the Eastern time zone, requiring 2 days per week in our Baltimore, MD office, and availability during standard business hours. This position would be perfect for someone living in the greater DMV (Delaware, Maryland, Virginia, DC) area.
  • Employment Type: full-time position with 90 day trial period.
  • We are a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, military or veteran status, gender identity or expression, or any other basis protected by local, state, or federal law.
  • Once transitioned to permanent employment, CHESA provides a competitive base plus commissions package and a full range of benefits including Health Insurance, 401K, Long-term Disability Insurance, PTO and sick days.

Qualifications & Skills

  • Education & Experience: Associate’s degree or Bachelor’s degree in Business Administration, Marketing, Technology, or a related field preferred. Relevant work experience in a sales support role would also fulfill this requirement. Experience in a technology or service-oriented industry is advantageous, but not required.
  • Skills:
    • Excellent verbal and written communication skills.
    • Proficiency in Google Suite (Google Docs, Google Sheets, Gmail) and Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software (Salesforce preferred).
    • Ability to prioritize tasks and manage time efficiently in a fast-paced environment.
    • Detail-oriented with strong organizational skills.
  • Attributes:
    • Community and Diversity: Demonstrates respect for diverse perspectives and fosters a collaborative team environment.
    • Empowered and Take Ownership: Takes initiative and accountability for tasks and projects.
    • Alignment and Balance: Maintains a healthy work-life balance while striving for excellence in job responsibilities.
    • Client Success: Dedicated to ensuring client satisfaction and contributing to client success metrics.

Additional Information

To support the sales team in creating efficient, client-focused solutions that enhance ROI and contribute to a thriving work environment where team members can achieve their professional goals.

The Territory Sales Manager position provides foundational experience in supporting sales operations and client engagement, laying the groundwork for future growth within the company. Successful performance in this role can lead to opportunities for advancement. We are committed to nurturing talent within our organization and supporting career development to help you achieve your professional goals. 

The Territory Sales Manager role at CHESA is ideal for individuals who are enthusiastic about supporting sales activities, fostering client relationships, and contributing to the overall success of the organization. If you are detail-oriented, proactive, and passionate about technology and service excellence, we encourage you to apply and become part of our dynamic team. 

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