OpenText MxDR protecting the endpoint

Latest EDR news from OpenText™ Cybersecurity Services

Marc St-Pierre  profile picture
Marc St-Pierre

December 03, 20243 minute read

Cyber threats are more sophisticated and relentless than ever. Businesses face a growing challenge – how to detect and respond to threats quickly enough to prevent damage. Traditional endpoint security measures based on threat intelligence and indicators of compromise are no longer sufficient against advanced attacks such as ransomware, zero-day exploits, and persistent threats.

The problem is clear – many organizations lack the in-house expertise, resources, and 24/7 monitoring capabilities needed to combat these dangers effectively. This is where OpenText Managed Extended Detection and Response (MxDR) comes in. By combining human expertise with cutting-edge technology, MxDR services provide proactive threat detection, investigation, and response, ensuring businesses stay one step ahead of attackers.

OpenText are a Top 250 Managed Security Services Provider and committed to continuously enhancing our cybersecurity services to meet our client’s needs for improved cyber resilience. Today, we are excited to announce two significant updates – the release of the new version of the OpenText MxDR Agent and the availability of the OpenText MxDR Advanced EDR Agent, powered by our partnership with SentinelOne.

OpenText MxDR Agent

The latest version of the bundled agent is now available to all customers of our MxDR service. This update brings several new features and improvements designed to provide even more robust protection and detection capabilities:

  • Software Inventory: Ensure visibility into installed applications and maintain compliance with security policies.
  • Vulnerability Identification: Continuously detect and assess software weaknesses that could be exploited by attackers.
  • Endpoint Configuration Check: Ensure system configurations comply with security policies and standards, reducing vulnerability exposures.
  • Improved Hash Analysis, Blocking and Unblocking: Identifying and mitigating threats by analyzing file hashes, preventing known malicious files.
  • NextGen Remote Operations: Even faster response and remediation of any incident from our Security Operation Center (SOC).

To schedule upgrading your service to the new OpenText MxDR Agent, contact your Service Program Manager today.

Introducing OpenText MxDR Advanced EDR Agent

In partnership with SentinelOne, we are proud to introduce an advanced Endpoint Detection and Response (EDR) agent. This next-generation EDR solution combines advanced prevention, detection, and response capabilities in a single platform. Key features of the advanced EDR agent include:

  • Real-Time Endpoint Protection: Protects endpoints in real-time with AI-based malware and ransomware protection.
  • Automated Threat Detection and Response: Detects threats autonomously and provides one-click remediation and rollback to reverse unauthorized changes.
  • Comprehensive Visibility and Control: Offers broad visibility across all major operating systems, including Windows, Mac, and Linux, with support for legacy OSes.
  • Scalable Managed Service: Delivered as a highly available cloud solution by our 24x7x365 Security Operations Team, ensuring seamless integration with your existing security investments.

The OpenText MxDR Advanced EDR Agent empowers security teams to efficiently secure every endpoint in their environment, reducing the mean time to respond to threats and minimizing incident dwell time. With built-in automation and patented Storyline™ technology, OpenText can quickly report on the full context of security events for decisive action.

For more information on the OpenText MxDR Advanced EDR Agent or to speak with our team about adding the agent to your subscription, please contact us at [email protected].

Stay tuned for more updates and innovations from OpenText as we continue to enhance our cybersecurity services to help you achieve cyber resilience.

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Marc St-Pierre

Marc leads the OpenText Global Consulting Practice for Cybersecurity which delivers Risk & Compliance Advisory, Digital Forensics & Incident Response and various Managed Security Services. His mission is to promote Cyber Resilience and provide business partners with advice, guidance and assistance to achieve Digital Resilience & Trust. In his 15 years with OpenText, he has developed teams and built solutions in areas of Artificial Intelligence, LegalTech, Linguistics & Translation and now Cybersecurity. He has lectured on semantic technologies and lead growth of OpenText with innovations such as Ai-Augmented Voice of the Customer, Magellan Search+ and Managed Extended Detection & Response.

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