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The Keyword

An update on our workplace commitments



Editor’s note: Today, our Chief Diversity Officer Melonie Parker sent an email to Google employees about progress made to improve our workplace. You can read the note in its entirety below.

It’s been nearly six months since we announced several changes to improve our workplace. I’ve been working on these commitments from day one and I’m pleased to share we’re marking the completion of six of them today.

I recently stepped up to lead Employee Engagement in addition to our diversity, equity and inclusion teams. Making good on these commitments and pushing the company to meet our OKR to progress a representative and inclusive workplace are my top priorities. I care about these issues deeply. I’ve dedicated myself to this work for my entire career, and I’m proud to lead this work at Google.

A big part of my job is to listen to ideas that Googlers have and take feedback on ways we can improve our workplace. We won't implement every idea that our employees (or the outside world) raise, but we always listen, and we consider constructive feedback. For example, earlier this year we announced we will no longer require current and future Google employees to arbitrate employment disputes. We made significant improvements to the standards we require for our temp and vendor workforce.  I will be meeting regularly with Google’s leaders and Alphabet’s Board of Directors to discuss these important issues. And I promise to keep you all updated on our progress. These are all big changes that I hope show our real commitment.


Here’s what we’re announcing today:

  • We’ve simplified and clarified the way employees can raise concerns by bringing multiple channels together on a new dedicated site. We’re also providing a similar site for our temp and vendor workforce, which will be completed by June.
  • We just published (internally) our Investigations Report, the fifth annual summary of employee-related misconduct investigations, including discrimination, harassment, and retaliation, with an expanded section on sexual harassment investigations.
  • After a four-month pilot, we’re expanding our Support Person Program so that Googlers can bring a colleague to harassment and discrimination investigations.
  • We’re rolling out a new Investigations Care Program to provide better care to Googlers during and after an investigation.
  • We’re sharing a new Investigations Practice Guide outlining how concerns are handled within Employee Relations to explain what employees can expect during the investigations process.
  • We are publicly sharing our workplace policies—including our very clear policies on harassment, discrimination, retaliation, standards of conduct, and workplace conduct.

The commitments we made in November aren’t just about changing policies or launching new programs. We want every Googler to walk into a workplace filled with dignity and respect. Thank you all for the feedback and ideas you’ve shared with us.