Refund Policy

Last Updated: October 2024

At abbycovert.com, we strive to ensure that our customers are satisfied with their purchases. Please review our refund policy below for details on returning physical products and refunding digital products.

1. Physical Products (Books and Merchandise)

If you are not satisfied with your physical purchase, we accept returns within 30 days of the delivery date. To qualify for a refund:

  • The product must be in its original condition and packaging.
  • Return shipping costs are the responsibility of the customer.

Return Process

  1. Contact us at [email protected] with your order number and reason for the return.
  2. We will provide you with instructions for shipping your item back.
  3. Once we receive and inspect your return, we will issue a refund to your original payment method. Please allow 7 business days for the refund to appear on your statement.

2. Digital Products (eBooks, Courses, and Downloadables)

We offer a 15-day satisfaction guarantee for all digital products. If you are not satisfied with your digital purchase, please contact us within 15 days of your purchase date for a refund.

To request a refund:

  • Email us at [email protected] with your order details and reason for the refund request.
  • Refunds for digital products are typically processed within 7 business days.

3. Non-Refundable Items

Gift cards, promotional items, and items marked as final sale cannot be refunded.

4. Contact Us

For any questions or assistance with a refund, please reach out at [email protected].