Closed
Description
The bug
using the mobile app, when attempting to download an asset from a partner's shared album it fails and only presents the failure in a popup message
this was attempted with both parties' access to the other's shared albums on our respective mobile phones, and both exhibit the same behaviour
even with extra logging enabled and logging level set to finest, not a single log is generated, so i cannot attach any logs. verified this multiple times by
- clearing current logs
- enable troubleshooting in advanced
- setting log level to finest
- attempting to download the image again
- checking the logs afterwards has not a single entry
the issue is not present in the web client
The OS that Immich Server is running on
Debian (TrueNAS Scale)
Version of Immich Server
1.120.2
Version of Immich Mobile App
1.120.2 build.2167
Platform with the issue
- Server
- Web
- Mobile
Your docker-compose.yml content
#
# WARNING: Make sure to use the docker-compose.yml of the current release:
#
# https://github.com/immich-app/immich/releases/latest/download/docker-compose.yml
#
# The compose file on main may not be compatible with the latest release.
#
name: immich
services:
immich-server:
container_name: immich_server
image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release}
healthcheck:
disable: false
networks:
- proxy
- immich
volumes:
- ${UPLOAD_LOCATION}:/usr/src/app/upload
- ${THUMB_LOCATION}:/usr/src/app/upload/thumbs
- ${ENCODED_VIDEO_LOCATION}:/usr/src/app/upload/encoded-video
- /etc/localtime:/etc/localtime:ro
env_file:
- .env
depends_on:
- redis
- database
restart: unless-stopped
logging:
driver: local
options:
max-size: 3m
labels:
- "traefik.enable=true"
- "traefik.http.routers.immich.rule=Host(`immich.home`)"
- "traefik.http.routers.immich.entrypoints=http"
- "traefik.http.routers.immich.middlewares=https-redirect@file"
- "traefik.http.routers.immich.service=immich"
- "traefik.http.routers.immich-secure.rule=Host(`immich.home`)"
- "traefik.http.routers.immich-secure.entrypoints=https"
- "traefik.http.routers.immich-secure.service=immich"
- "traefik.http.routers.immich-secure.tls=true"
- "traefik.http.services.immich.loadbalancer.server.port=2283"
immich-machine-learning:
container_name: immich_machine_learning
image: ghcr.io/immich-app/immich-machine-learning:${IMMICH_VERSION:-release}
restart: unless-stopped
healthcheck:
disable: false
networks:
- proxy
- immich
volumes:
- model-cache:/cache
env_file:
- .env
logging:
driver: local
options:
max-size: 3m
redis:
container_name: immich_redis
image: docker.io/redis:6.2-alpine@sha256:2ba50e1ac3a0ea17b736ce9db2b0a9f6f8b85d4c27d5f5accc6a416d8f42c6d5
networks:
- immich
restart: unless-stopped
logging:
driver: local
options:
max-size: 3m
healthcheck:
test: redis-cli ping || exit 1
database:
container_name: immich_postgres
image: docker.io/tensorchord/pgvecto-rs:pg14-v0.2.0@sha256:90724186f0a3517cf6914295b5ab410db9ce23190a2d9d0b9dd6463e3fa298f0
restart: unless-stopped
networks:
- immich
environment:
POSTGRES_PASSWORD: ${DB_PASSWORD}
POSTGRES_USER: ${DB_USERNAME}
POSTGRES_DB: ${DB_DATABASE_NAME}
POSTGRES_INITDB_ARGS: '--data-checksums'
volumes:
- ${DB_DATA_LOCATION}:/var/lib/postgresql/data
logging:
driver: local
options:
max-size: 3m
healthcheck:
test: pg_isready --dbname='${DB_DATABASE_NAME}' --username='${DB_USERNAME}' || exit 1; Chksum="$$(psql --dbname='${DB_DATABASE_NAME}' --username='${DB_USERNAME}' --tuples-only --no-align --command='SELECT COALESCE(SUM(checksum_failures), 0) FROM pg_stat_database')"; echo "checksum failure count is $$Chksum"; [ "$$Chksum" = '0' ] || exit
1
interval: 5m
start_interval: 30s
start_period: 5m
command: ["postgres", "-c", "shared_preload_libraries=vectors.so", "-c", 'search_path="$$user", public, vectors', "-c", "logging_collector=on", "-c", "max_wal_size=2GB", "-c", "shared_buffers=512MB", "-c", "wal_compression=on"]
volumes:
model-cache:
networks:
proxy:
external: true
attachable: false
immich:
driver: bridge
internal: true
attachable: false
Your .env content
# You can find documentation for all the supported env variables at https://immich.app/docs/install/environment-variables
# The location where your uploaded files are stored
UPLOAD_LOCATION=/mnt/data/immich/data
THUMB_LOCATION=/mnt/data/immich/thumbnails
ENCODED_VIDEO_LOCATION=/mnt/data/immich/encoded_video
# To set a timezone, uncomment the next line and change Etc/UTC to a TZ identifier from this list: https://en.wikipedia.org/wiki/List_of_tz_database_time_zones#List
TZ=Australia/Melbourne
# The Immich version to use. You can pin this to a specific version like "v1.71.0"
IMMICH_VERSION=release
# Connection secret for postgres. You should change it to a random password
DB_PASSWORD=<REDACTED>
# The values below this line do not need to be changed
###################################################################################
DB_HOSTNAME=immich_postgres
DB_USERNAME=postgres
DB_DATABASE_NAME=immich
DB_DATA_LOCATION=/mnt/data/immich/postgres
REDIS_HOSTNAME=immich_redis
Reproduction steps
- open an asset from a partner shared album
- attempt to download the asset
Relevant log output
No response
Additional information
No response