Today Avid released Sibelius 8.0, or what is being called the “next generation” or “new Sibelius”. Various license plans are available for purchase, and a 30-day trial is available. A full review follows.
When it comes to software updates, what’s in a version number? There are updates to desktop browsers and mobile apps, which most people don’t concern themselves with (Quick: which version of Facebook is your smartphone running?).
Operating system versions are equally curious. Technically speaking, desktop Macs are still running version 10 (OS X), meaning that students will be writing their college application essays on the OS that was born at the same time they were. On the PC side, maybe Microsoft saw an opportunity to catch up to Apple in version numbering, or maybe they were just in a hurry when they breezed past 9 on their way to Windows 10.
In the world of music notation applications, each numerical update has historically represented significant new features and a new file format. The recently released MuseScore 2 came five years after version 1, and its myriad new features are true to what one would expect after such a long period and a doubling of the version number. Finale released yearly updates for over a decade corresponding to the next year following the release, until abandoning that plan with Finale 2014. Like new car models that follow a similar schedule, each update offered up a few new important features but, owing to the short development cycle, progress was more incremental.
Sibelius users have generally come to expect major new features and engraving improvements once every two years. Devoted users still have their favorite versions, recalling the highlights and quirks of each one like the personality traits of close friends. After all, some of us spend more time with Sibelius than with anything, or anyone else!
Each major release brought with it a bevy of changes. Sibelius 6 introduced a whirlwind of upgrades in 2009 including Magnetic Layout, Versions, playback upgrades, ReWire support, not to mention vastly improved engraving features with slurs, articulations and chord symbols seeing marked improvement. The 2011 release of Sibelius 7, love it or hate it, was equally significant, not only with its change to the Ribbon interface but with a complete 64-bit rewrite and impressive advances in type and typography features, a brand new heavy-duty sound library, and a number of other things.
So when Avid announced Sibelius 7.5 early last year, it was a break from the reliable release cycle stretching back to 1999. Not only was the release more than 6 months later than usual, it was a more incremental evolution of the software. Since the well-known corporate and personnel changes within Avid in 2012 left many wondering if there was any future at all for Sibelius, even a modest release such at 7.5 was a welcome sign, and understandable given the circumstances. The version number seemed to be an acknowledgment that users should not expect an upgrade worthy of being called “Sibelius 8”. Appropriately priced at $50 US, once the 7.5.1 maintenance update came out in July last year, it has proved to be a solid upgrade.
One had to wonder, though, if the “.5” release was a temporarily hiccup owing to unique circumstances, or a harbinger of things to come. Would Sibelius 8 return to the pattern of impressive new features and notation improvements? Or would future updates take a more of incremental approach? And if the latter, how will Avid charge for such updates?
Avid answered those questions in April of this year, with the announcement of “the new Sibelius” along with new licensing options that included both perpetual and renewable licenses. We’ve already covered that announcement, and in May, senior product manager Sam Butler posted FAQs to further address questions and concerns about the new plans.
While those FAQs and license plans are important to understanding Avid’s new strategy, they have been widely discussed already and we won’t spend more space dissecting them here. Briefly, though (all prices USD):
- If you already own Sibelius (any version), the annual fee for a perpetual license is $89 which includes one year of updates
- If you’re new to Sibelius, you can pay $689 for a perpetual license which includes one year of updates, and $89 per year thereafter to keep it current with updates
- Whether you’re new to Sibelius or not, you have an alternative option of paying $20 per month for a renewable license ($240 per year)
- Educational discounts, as well as crossgrade discounts from competitive products are available
- With a perpetual license, the software will continue to work even if you stop paying for updates for as long as your operating system will support it — you just won’t be eligible for any further updates
- With a renewable license, the software will stop working at the end of your renewable license term
- All previous versions of Sibelius will continue to work just as they do now; current licenses are unaffected by whether or not you update
Even though the “new Sibelius“, released today, bears the version number 8.0 under the hood, it’s clear why Avid is keen to avoid using it: Sibelius 8 is the thinnest release ever for a Sibelius product that turns the left-most column on the odometer.
Bob Zawalich
Thanks, Philip. This was a great review and answered a lot of questions I had.
Bernie Cossentino
Thanks for the review Philip,
Just as I suspected.
I’ll wait a year, then we’ll see…
Bernie
Brad
“Yet the increasingly gnawing feeling is that the vision, pace of innovation, and (crucially) the sheer available man-hours that made all of those things possible are gone from Sibelius’s development. ”
sadly… I agree. I doubt I will be upgrading for the cost of what I receive in return..
Kevin
not an upgrade as such then?
Alex
It’s always interesting when the whole 64-bit “feature” is touted as much of a special commodity. I mean, I understand that in certain VST-related cases why it’d be desirable for the application to be able to use 64-bit address space, but it’s still a feature that should have less priority than engraving and user interface related upgrades.
To put it simply, with support for ReWire, most of the people who would really need the extra memory-handling capability have a better solution anyway. And I personally don’t think any notation/engraving software should need access to such swaths of memory (4 gb of allocated memory for any one application indicates general inefficiency, save for handling complex media like video editing).
So while I know it’s in vogue to tout the 64-bit capabilities of software like this, it’s often at the expense of more useful improvements.
Rob
Hey there, just wondering where you found that year deadline to get a support plan for current owners and if that applies to owners of Sibelius 7.
Thanks!
Philip Rothman
Rob, it’s in the FAQs posted by Sam Butler in the forum. I believe it applies to anyone holding a valid Sibelius license from 1 through 7.5.
Gerard
did i misunderstood the annoncement since the beginning ? that the pen / touch feature is not to write in manuscrit like it’s with a real pen, but just using the tablet pen feature like a mouse ??? i’m trying the trial with a Wacom Pen & Touch, and see nothing different as before on this matter. i tought they implanted something like notate me or staffpad but just for the writing note feature. did i misunderstood since the beginning ?
Philip Rothman
Gerard, that’s correct. Sibelius itself will not recognize handwritten notation with this latest upgrade. You can use the recently released NotateMe and send its output to Sibelius.
Agustìn
LOL. That’s a Sibelius classic fake feature. Like crappy rewire.. you can connect sibelius to your daw but the only thing that is useful for is sync the playing bar..
Vince
At some point, it seems that we will have to make an upgrade decision. …if not now, later. The real question in my mind is why anyone would ever do # 1 below, when #2 is far cheaper:
#1) pay $20/month to license software and risk loosing all access to it, it they unsubscribe.
#2) pay $89/yr and at some point if you do not want to pay anymore, you get to keep & use the software.
………..or did I misunderstand your financial comparison?
Philip Rothman
Vince, you’re generally right, except that if you pay the $89 for the year and then stop paying, you won’t get future upgrades, and, if you don’t renew your upgrade plan after a grace period which Avid says will be about a month, you won’t be eligible for the $89 plan again — you’ll have to move to the $20/mo subscription (or do the crossgrade dance as I described).
For now, all existing license holders have a year — until June 30, 2016 — to decide whether or not to get on the upgrade train.
Vince
Hi Philip,
I was assuming that once you started paying the $89/yr, then you would continue unless you decided to jump off the renewal chain (not to return). …meaning that you felt that your current version was as far as you needed to go with that software, so why bother spending more money. …in the case of the $89 choice, one can do that since the software would still work.
I did not think someone would say renew for a year or two and then take a sabbatical for a while and try to get back in the zone renewing again.
Philip Rothman
Right, I think that’s what Avid is planning on. But there are people who skip versions, and, after next year, they will be no longer eligible for upgrade pricing the way they used to be.
Terence Jones
Well I’m afraid I’m going to be playing the waiting game on this one. I’m pretty happy right now with 7.5 and can see no reason to pay out £89 for what look like minimal improvements.
Bob
Thanks for the review, Philip.
I’ve been with Sibelius on the Mac since version 2. I’ll renew next year before the deadline unless something useful is added sooner. Hopefully Steinberg’s application will be released before too long. I’m sorry to see what has happened to Sibelius, and plan to cease doing business with Avid as soon as practical.
Engela Fullard
I think a lot of loyal(?) Sibelius users share your sentiments, Bob!
Darian
Same here. Using Sibelius on the Mac since version 2. Currently switched back to V6 (can’t stand this banner thing at the top, coming from Windows) and for sure not going to a sub model to use a piece of software.
Sad to see Sibelius die for me. But alas, there are alternatives. Like the already mentioned application from Steinberg.
David
It’s bizarre, I’ll give it that. In 20+ years of purchasing software, I’ve never come across anything close to this: It’s Sibelius 7.5 with a crude way of drawing on it like MS Paint from the 80s. That’s it.
I like Sibelius, really. I don’t want to change to the new product or the “other” product. But c’mon. “Wait and see” doesn’t apply anymore= we did that and got a way to scribble. “Underwhelmed” doesn’t apply, it’s the same exact product with a mandatory $90 fee. Based on what they have done since the “underwhelming” 7.5, I’m expecting nothing more in the next 365 days, and hope I’m proven wrong.
Christian
Is it still possible to update to Sib 7.5?
I don’t want to use Sib8, because it needs OS X 10.9
Very sad what’s happening with Avid.
Philip Rothman
Christian, you can still purchase a Sibelius 7.5 upgrade from Amazon, and probably other retail stores as well.
Gerry
I am disappointed of version 8 new features, I was expecting much more important notation and formatting features options. The Sound Library and the play back are still using the same sounds set 7. The new scheme to get us to pay yearly with for very deceiving tech support program does not make me
Michael Kummer
No surprise. With the demise of the London Sibelius team, this stunning program lost every focus and Avid obviously has no real interest or the expertise of developing the thing further. Lets hope and see what comes from Hamburg in the future.
Bob Ross
The demo for the current Sibelius (8 or 2015) is not very responsive to the Surface Pen for note input on my Surface 3 (4G). The program itself seems to install and run fine (including playback) but the only reason for me to upgrade now would be if the pen input was an plus…right now I don’t feel it…
Of course current Sib doesn’t have handwriting recognition, the pen just can be used positioning selection.
Erasing with the pen isn’t anywhere near what it should be. Face it, fixing things in Sib is a pain…it wants to do what it wants to do… I would rather be in charge….
I usually have to delete the whole measure and start over…those damn greyed out rests drive me crazy!!!
Peter Roos
Thanks for the review Philip, this is very helpful.
Julian Brown
The Sibelius 8 trial for Mac doesn’t seem to work. Downloaded to try out and just crashes as soon as I click ‘Continue Trial’ :(
Madelon Michel
I still use Sibelius 6 and as it does everything that I need I will not upgrade. I’m still sorry the “siblings” Ben and Jonathan sold out their wonderful program. But I can understand it after all the hard work they put into it!
Ranger the Arranger
Just played around with Sib 8 for a bit, not sure if it’s just me but it seems like it’s a bit more responsive. It could just be the clean install. Did anyone else notice this? I’m wondering if maybe it’s the fact that it’s exclusively 64 bit now – maybe they did some under the hood optimizations.
Also, I love the new keypad – the design of the old one always annoyed me…so antiquated!
Matt Smith
seems like Avid’s doing the same exact thing to Sibelius as they did Pro Tools. Frankly, I don’t see how it makes any sense to lock their own customers out of an upgrade for missing a yearly deadline. I’m just glad that it’s an ~$89 upgrade as opposed to a ~$600 upgrade. lol
Jorge Grundman
Did you get notice than now you can install Sibelius 8 on as many computers you wish instead the old two installations scheme for Sibelius 7.5 and prior?
For me this is a very good news
Jorge Grundman
Finally the FAQ from Sibelius 2015 is wrong. You only have two activations as ever. They must fix this misinformation.
Andy
Typical Avid, don’t be fooled by them, the whole thing is a con… They will steadily increase the price each year, you keep paying more for less.
Jeremy
No improvements to the interface. Still didn’t fix glitches that we’ve found workarounds for… The only major change is the new ripoff pricing SCAM. Pathetic…
Cat
Sibelius user since 1.0, upgraded to V2 V3, & recently V7.5 after years away. Sadly after today I think Sibelius is finished and Avid are cutting their own throats!! RIP Sibelius :-(
Cat
The big hole in Avid’s thinking is that why should anyone fork out for a new licence if they decide they don’t need to upgrade that year after owning a perpetual licence. People may get involved with other software like I did on other types if projects and not need the scoring facilities of Sibelius and decide at a later date when projects dictate to upgrade.
Maybe Avid believe people in this situation will be forced into the subscription option, but they also could just as easily walk away altogether to another program and there are quite a few!
Avid seem to have a short term focus that’s what my intuition is telling me, make profit now at the risk of losing long term customers. Maybe that’s the way the CEO’s want it but it won’t last.
Make a quick buck vs losing the goodwill and loyalty of your kong term customers isn’t the way to go!
Yamaha the owners of Steinberg must be loving this!!
Andy Power
Sibelius R.I.P.
Have also been a user since version 1.
I really am beginning to understand why so many people use crack copy’s of software, especially when company like Avid treat their customers like shit.
Great policy – buy our software and then keep paying for it every year?
yes, Yamaha the owners of Steinberg must be loving this!!
Stan
I have been a user since Sib 2 and have loved using it through 6. I have 7 & 7.5, but not really liking them. Now 8 has zero additional features except if you run out and buy a Surface tablet. Even then, VERY limited features. Now we are getting Avid holding a gun to our heads.
Rooting for Daniel Spreadbury and team to hurry up and get their product out soon!!!!
Ray Mizzi
So in simple terms, what is the update giving us? Why did I pay 89$ ?
oddy
With AVID everything is about more money .. just like my 11Rack .. no more updates or support whatsoever .. pathetic company run by greedy people ..
Christian
Well, I upgraded and have messed around with it a bit. Save for the iOS-style updates to the Keypad and Transport pallets, you’d really have no clue that you weren’t simply working with v. 7.5. It *might* be a little zippier with large scores…but that could be my imagination.
The Avid Licensing Manager, while not horrible, seems unnecessary. I really think that this is the major new feature…for Avid, though, not the users: a DRM tool and the subscription model.
I guess the most compelling reason to upgrade at this point is that (presumably) Avid will keep this version regularly and promptly updated with new releases of OS X? And perhaps the next incremental updates will include something more compelling.
So, unless you’re a stickler for having the absolute latest, or unless you’re a Surface user, this is essentially Sibelius 7.5.5.
foss
OS X spotlight / finder preview of sibelius files is broken. Avid, pathetic as usual. Can’t wait for Steinberg to get into the notation game and show Avid and MakingMusic Finale how it’s done.
David
I still could not see the big difference. I don’t mean the format. Hopefully it is not changed. However, apart from some new windows and the capacity to export video, I still find all the old bugs that we the users have been for years trying to fixed. To may big disappointment, now in Sibelius 8 I cannot “select” a series of note with the funtion SHIFT and the mouse, it simple does not happen. I have avoided to update sibelius in my lapton, I think the previous version is still better. Now, could someone tell me how to select partcial notes with the shift + righ mouse click?
Wuiyeon
Do you use mac? Then hold down command and click the notes with mouse.
Jamal
I was a Sibelius user until version 6. I became more and more disappointed so that I never upgraded. Two years ago, I heard about a new software called Notion. Though I think Sibelius is superior I decided to switch and I suggest every one does so. It lacks many of the Sibelius features but it is so visual and convenient to use that I forgot Sibelius for good. This Version 8 brings nothing new for me.
Composer
As I explained to AVID previously, I only have a small Download capacity, so my friend kindly offered to Download from My account the two Installation files for Sibelius 8.0.1 + the large ‘ Sound Library ‘ (some 23+GB) so I can back them up on a USB (32GB)
She has tried several times, but when it got to 99% Downloaded of the Sound Library, it crashes!
How the hell can I reinstall if I have a major system crash when the Download keeps failing?
She even uses a Download safety program that carries on from where the Download fails, but it doesn’t work when trying to download that Sibelius Sound Library as after 3 times trying it gives an error ‘ cannot resume ‘ at 99% of the Download!
Does any one have an actual ‘ direct email ‘ address as their website sends you around in unhelpful circles!
Any helpful solutions please?
Robert
I’ve been using Sibelius since version 6, with gratitude for its beauty and usefulness.
Software developers have families and bills too. The money we pay allows Avid and companies like theirs to plan staff and other costs with greater confidence.
The very freedom we as users had in the past to buy or skip an upgrade meant that the company often had no idea how much would be coming into their coffers, and thus couldn’t plan effectively.
Some of those upgrades were pretty expensive, too, with not everyone able to lay out the price all in one go. I see the new subscription model as an attempt to try to establish the business on a more reliable footing.
It is, after all, a business. Heav’n forfend that a business should not just be able to pay its staff but should also – cringe – turn a profit!
I was very angry when Adobe went the same way, with their ‘Creative Cloud’ business model. But now I’ve come to accept and even to appreciate the new model.
It’s the way all high-end software is going. As developer time becomes more expensive, the products will follow suit, eventually making it impossible to put the stuff out at what most of us would a reasonable price.
I came ’round to it in the end; perhaps some of you will too. Change isn’t nice but it is inevitable.
(written while downloading Sibelius Sounds, could’ve gone on for four hours…)
Cat
Change isn’t nice but it is inevitable.
I disagree, changes may happen, but this model is not inevitable…..
Something will always evolve to compete…..just look at the dollar and BRICS etc… Rome….etc..
Robert
Thanks for your comment, Cat.
I think you’re saying that Change itself is inevitable but that the subscription model now adopted by Avid, Adobe, Microsoft and others was by no means inevitable and that, therefore, some other model was available to them; a model they chose to leave aside in favour of the current one.
If that’s what you mean, then you are correct. I believe that this model itself will evolve into one in which all major software will be delivered by subscription, and that the option to ‘purchase’ a license will be removed. The current system is transitional.
Thanks again; you gave me pause for thought! Now installing Sibelius Sounds… (sigh). Why can’t they give it to us on a pen drive or something?
Cat
If a small company like Ableton can produce such a cool piece of software and survive for over a decade without a subscription model then so can Adobe and Avid.
This isn’t about families of employees it’s about shareholders and CEO perks etc.
It’s happening everywhere even in safety critical industries, profit, profit , profit…until something goes tits up like with NASA on two occasions?
david
No one wants the Avid Application Manager to open when they start their computer, c’mon Avid.
Jackie Robertson
Most of my Sib6 .sib files have disappeared! How can I find them again, please? (PLEASE!!)
Composer
Perhaps you could contact AVID and ask them?
HeroicOnes
Thank you alot for this review! Very well written and informative. You stay on the subject and are critical without being cynical – reading this had me nodding in agreement throughout!
Personally, I feel that with Sibelius 7, we have pretty much reached a pinnacle of notation software – there is not a whole lot in terms of features you can actually add that would revolutionise anything. Features like the Annotations seem like re-inventing the wheel at this point, it is not like I could just use the existing text features to leave notes for collaborators.
What I would like to see is improved play recognition. Every tried actually recording midi from your master keyboard to speed things up? Even if you get the latency callibration spot-on, fixing the midi Sibelius writes is almost as much work as writing it by hand int he first place. New Algorythms that enable it to pick up on your playstyle, perhaps even improve as you go along – THAT would be a reason for me to upgrade.
Another point where AVID could really make some users happy is external connectivity; Many people dream of hooking it up to their Cubase or Logic and write notes that can then trigger their high-end libraries in a production DAW. And while it IS posibble to do, it is a pain-in-the-butt to pull off and even once you get it right, you have no easy way of let’s say, hook up expression text to trigger a keystroke in a Master sample loaded in your cubase track. Giving us a simple grid to programm what text sends which midi command would be incredibbly useful (and I bet it is not hard to implement). I hope someone at AVID does read this and take it into consideration; Team up with Steinberg and the other major DAW studios, collaborate and give us easy plug n’ play ways to hook Sibelius together with their DAW’s and I guarnatee you, people will gladly upgrade to Version 8 ~
Cat
I totally agree with your comments those kind of features would be great.
Trouble is I don’t think Avid will do anything like this?
Something has to be done though, either way push will come to shove when Steinberg release their offering.
Hopefully Avid are working on developing features like you highlight.
Whoever has the greatest vision for their products either Avid, Steinberg or someone else will reap the rewards and those with the least will and vision will perish commercially.
HeroicOnes
Thank you! I am glad I’m not the only one who would cherish such features.
I cincirely hope that the Sibelius production Team will come up with something truly new and helpful, regardless of what it may be in the end. At this point, I feel eerily reminded of a another big piece of Software from AVID that failed to impress in recent updates *caugh* Pro Tools *caugh*.
Stubby
Hi
This is all because the Sibelius owners sold out to Avid.
What’s to stop the Sibelius production team selling out to somebody else.
Finale is laughing all the way to the bank.
stuby
John
Looks like I stick with Sibelius V 6.2 until it dies or I do. (Coming up 82).
Current version running on Windows 10 sometimes sound cuts out during playback. Reboot gets it up again. Could be the size of the score running out of instruments, or maybe the sound card not good enough, but I think I will put up with that rather than try an upgrade.
Harry Harrison
The more probable reason for Microsoft going straight from Windows 8 to Windows 10, is to avoid confusion with the much older Windows 95 and 98 operating systems, often grouped as Windows 9x.
Justin
That’s almost it, Harry.
Microsoft skipped over Windows 9 because programmers used to search for the version of Windows by looking for “windows 9” to match both 95 and 98 because the underpinnings were so similar (where the alternatives may be 3.1, Me, 2000, and so on).
Andrew Broadbent
Sibelius 8 is great, but have discovered a problem with exporting audio. All the forum advice so far hasn’t given me the answer / HELP! I am running it on WIndows 10
Composer
Why not contact AVID directly as all else has failed?
Dr Michael Thompson
Interesting debate and comments and observations above, and very much what one would expect; but the question remains, WHY WHY WHY have AVID made their whole system so opaque and impenetrable, and expensive! The website is unnnavigable, downloads including free updates are awkward and slow, it’s as if they really don’t want to know unless you are willing to spend a ton of dough. In conclusion, I started using the original and genuine SIBELIUS almost from day one when the brothers were in control, and it was friendly and helpful and accommodating. And now it is not. Sad.
Carol Matthews
I have lost the Status Bar on my first piece on Sibelius 8. Can any one tell me how to get it back? Please?
John McFarling
I just bought the Siblius 8, and now I am reading these comments. Is there any reason to upgrade if the program is working fine for you? I have got many programs that are old versions and still due what I bought them for. A few of them crashed due to Microsoft upgrades but most are still working fine like Cakewalk. Cakewalk still makes music with out upgrading.
Amadeus
I appreciate almost all the reviews and comments especially since I was about to upgrade fm v7 to v8. I’m fine staying w 7 thru perpetuity but will pay the fee for the upgrade if there’s good substance to be gained.
Many years ago I purchased two twenty-year licenses for some chemical engineering software. I paid about $18,000 for each license. A few years later the pricing policy changed such that perpetual licenses were grandfathered in and only annual fee payers of $20,000 could get the software. It truly gave me a competitive edge.
In this case, I’d be tempted to pay $89 per yr if there was something unique to be gained in future upgrades. I tend to use Sibelius mainly for big scores and have written 6 symphonies for large orchestras. Since generally the comments suggest nothing to be gained from going to v8, I will wait until there is a worthwhile upgrade of substance. I realize then that Avid will likely require us to pay for every year we have skipped in order to get the sought after upgrade at that time. Pay me now, pay me later: I choose to maybe pay them later.
Wendy simpson
What does it cost to upgrade to sib 8 from sib 6
How do I install
Wendy simpson
I just need a single license and one off payment . I’m a teacher
Michael Caldwell
All this saddens me. I have 7.5 and will probably keep it for as long as I can. I jumped on Sibelius at version 3. I was a frustrated Finale user, and found out that every time they released an update, not only did they want a lot of money for the update, but that the update was adding features that already existed in Sibelius. I jumped and was happy. Then Sibelius was sold to Avid and I could see the writing on the wall. Big company wants big money whilst putting as little effort as possible in improvement. I get how company’s are going to subscription. However, you have to make it worth people’s while or they are going to bolt. I will use what I have and not upgrade. Personally, I have all that I need.
roger
One word (or two perhaps): musescore.
I can no longer tolerate Sibelius. It is not the programme it once was. It has become like every bad word-processor programme or bloated, unmanageable DAW. And the pricing is obscene.
Of course they’ll argue it’s because they cater to the professional media market, but that’s not the bulk of their users.
I just want a programme to work, not need to have a terabyte of sound files for rendering or need a minicomputer to run it. At this juncture I’ll pit free soundfonts used in musescore against Sibelius+noteperformer any day of the week. The difference is negligible.
Avid can whistle.
Jale Dee
Help!!! Can someone help me on how minimize my manuscript a Large A4 Paper to a standard Marching Music size part, Many Thanx
Jale Dee
Can someone help me on how to minimize my instrumentation parts after Extracting parts from the Score ? I am finding difficulty in trying to align and minimize spacing to be able to fit an Instrument Lyre when Marching
Ronald Parker
Why so many links to get a NEW password? Isn’t one enough? Just more help for those who lost/fotgot theirs!