- 2024.11
- Prepare your digital legacy plan so that your family will not be bothered by your contracts hidden in your smartphone (News)
- 2024.11
- Consumer problems related to online food delivery service: tips for trouble-free use (News)
- 2024.9
- Door-to-door purchase? You may be targeted for crime! Jewelry taken away from some victims (News)
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- FY2023 Summary of Harmful and Hazardous Incident Data received through PIO-NET (News)
What's New
Consumer Hotline for Tourists
The Consumer Hotline for Tourists offers telephone advice for overseas visitors to Japan who have experienced consumer detriment while visiting Japan. Feel free to call this hotline if you have trouble with a store, restaurant, bar, etc. during your visit.
Consultation Cases
This section introduces cases of inquiries received from consumers and consultation results thereof in detail. Each article describes how they solved problems, difficulties and points to note.
About NCAC
This section outlines the aim of establishment, main activities and so forth of the National Consumer Affairs Center of Japan, Incorporated Administrative Agency.
