Introduction

Persource Group (collectively “Persource,” “we,” “our,” “us“), doing business as EventEdge Event Apps builds customized mobile applications that make event management effortless and provide an enhanced user experience to both organizers and attendees while mitigating costs, generating revenue and saving time and effort. Persource custom builds each app for each client and allows clients to pick features, designs and add customization while making it easy to get feedback and analytics.

This Privacy Policy (“Policy“) applies to your interaction with Persource group at any online or mobile site or application that we own and control (collectively, “App“). The policy informs you of our practices regarding the collection, use and disclosure of Personal Information we receive from users of the App. The company or individual (the “Client“) that has contracted us to build and distribute the application is not covered by this agreement.

Persource respects your privacy and is committed to protecting your personal data. This Policy will inform you as to how we look after your personal data when you use our App (regardless of where you visit it from) and aims to give you information on how we collect and process your personal data through your use of the App.

Who are we?

Persource Group is the processor of the information you provide us for any products and services we provide to you.

You can contact us for general data protection queries by emailing [email protected].

What information do we collect?

Personal Information

While using our App, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you as well as use certain functions of the App. Personally identifiable information may include, but is not limited to, your name, title, company, email address, postal address, phone number and profile picture or photograph (“Personal Information“).

Log Data

Like many apps, Persource collects information that your device sends whenever you visit Persource’s App (“Log Data“). This Log Data may include information such as your device’s unique identifier, Internet Protocol (“IP“) address, device type, device version, the pages of Persource’s App that you visit, the time and date of your visit, the time spent on those pages and any other statistics relevant to the use of the App.

Cookies

Cookies are files with small amounts of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your device. Like many sites, we use “cookies” to collect some information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our App.

How we use your personal data

We will only use your Personal Information data when the law allows us to and for the purposes for which we collected it.

We use your Personal Information to identify and provide you with access to relevant features intended for you or your user role in the App, and in improving the App. Additionally, we also provide a copy to the company or individual (the client) that has paid for the App. This policy only addresses Persource’s use of your Personal Information and does not cover any uses by the Client. By using the App, you agree to the collection and use of information in accordance with this policy.

Legal Basis we have for processing your personal data

We may process or share your personal information only when:

• You agree to the processing and/or sharing and give us consent to do so for a specific purpose;
• We need to do so to provide you services performed by the App, provide customer support and personalized features;
• It satisfies a legal interest (which is not overridden by your data protection interests), such as when the processing is necessary for performance of a contract between us and the client, for research and development, to market the App and to protect our legal rights and interests;
• We are required to do so to comply with a legal obligation. This includes when we are required to provide information in response to a subpoena, court order, or other applicable law or legal process, including lawful requests by public authorities to meet national security or law enforcement requirements.

When we share your personal data

Persource does not transfer data to third parties outside of its group, affiliates and family of companies. Persource will obtain assurances from its group, affiliates and family of companies that they will safeguard personal information consistently with this Policy. Examples of appropriate assurances that may be provided include: a contract obligating the affiliate to provide at least the same level of protection as is required by the relevant General Data Protection Regulation (GDPR), EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the SWISS-U.S. DPF, and any additional certifications that may apply. Persource is liable for appropriate onward transfers of personal data to affiliates who do not comply with these principles.

Persource’s App may contain links or connections to other sites or services that are not operated by us. If you use a third-party service, your interaction and information will be directed to that third party’s server. We strongly advise you to review the Privacy Policy of every service you visit. This includes social networks and services including but not limited to Twitter, Facebook, Linkedin, Instagram, OneSignal, or Mailchimp/Mandrill. In addition, the App may be integrated with other providers on request (such as registration, internal systems, etc.). If an outside provider or service is used, we recommend you review the Privacy Policy of those individual services. Persource has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party sites or services.

For individuals in the EEA and UK only:

In the process of sharing Personal Information with Persource, we may transfer personal data we collected from you to processors located outside the European Economic Area (“EEA”) and UK. For data shared within the Persource group we shall obtain assurances from our agents, affiliates and family of companies that they will safeguard personal information consistently with the same data protection safeguards that we may deploy inside the EEA and as outlined in this policy.

How long we keep your personal data

Persource will retain user provided data for as long as you use the App and for a reasonable time thereafter. If you’d like us to delete User Provided Data that you have provided via the App, please contact Persource. Persource will respond in a reasonable time. Please note that some or all of the User Provided Data may be required in order for the App to function properly, and Persource may be required to retain certain information by law.

How we secure your data

We are concerned about safeguarding the confidentiality of your information. Persource provides physical, electronic, and procedural safeguards to protect information that Persource processes and maintains. We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your Personal Information to authorized employees and contractors who need to know that information in order to operate, develop or improve our App. Please be aware that although Persource endeavors to provide reasonable security for information that Persource processes and maintains, no security system can prevent all potential security breaches.

Persource will conduct periodic internal compliance and security audits of our relevant privacy practices to verify adherence to this Privacy Policy. Persource encourages you to raise any questions or concerns that you may have about the way we process your Personal Information by contacting us. Persource commits to resolve questions and complaints about your privacy and Persource’s collection or processing of Personal Information about you. If you believe that we are not complying with the terms of this Privacy Policy or other legal requirements, please contact us by email at [email protected]. We will investigate and will do our best to internally resolve any complaints and disputes you bring to our attention regarding the use and disclosure of your Personal Information.

Your Legal Rights

On your request, Persource LLC will grant you reasonable access to your Personal Information that we hold, as well as such other related rights as are provided by applicable law. In addition, Persource will take reasonable steps to permit you to correct, amend or delete your Personal Information that you demonstrate to be inaccurate or incomplete. However, in accordance with applicable law, Persource may limit or deny access to your Personal Information where the burden or expense of providing access would be disproportionate to the risks to your privacy, or where the legitimate rights of persons other than you would be violated. Persource reserves the right to take reasonable steps to authenticate the identity of any individual seeking access to Personal Information.

Persource LLC complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce. Persource LLC has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) with regard to the processing of personal data received from the European Union and the United Kingdom in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF. Persource LLC has certified to the U.S. Department of Commerce that it adheres to the Swiss-U.S. Data Privacy Framework Principles (Swiss-U.S. DPF Principles) with regard to the processing of personal data received from Switzerland in reliance on the Swiss-U.S. DPF. If there is any conflict between the terms in this privacy policy and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles, the Principles shall govern. To learn more about the Data Privacy Framework (DPF) program, and to view our certification, please visit https://www.dataprivacyframework.gov/.

In compliance with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF, Persource LLC commits to resolve DPF Principles-related complaints about our collection and use of your personal information. EU and UK individuals and Swiss individuals with inquiries or complaints regarding our handling of personal data received in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF should first contact Persource LLC at: [email protected].

In compliance with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF, Persource LLC commits to cooperate and comply respectively with the advice of the panel established by the EU data protection authorities (DPAs) and the UK Information Commissioner’s Office (ICO) and the Swiss Federal Data Protection and Information Commissioner (FDPIC) with regard to unresolved complaints concerning our handling of personal data received in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF.

Persource’s compliance with the Data Privacy Framework is subject to the investigatory and enforcement powers of the United States’Federal Trade Commission (FTC).

You may also have, under certain conditions, a right to invoke binding arbitration for complaints regarding Data Privacy Framework compliance not resolved by any of the other Data Privacy mechanisms. For additional information: https://www.dataprivacyframework.gov/framework-article/ANNEX-I-introduction

For EEA and UK residents only

Considering the above, you have the right to:

Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.

Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.

Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.

Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.

Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.

Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use.

Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain services to you. We will advise you if this is the case at the time you withdraw your consent.

If you wish to exercise any of the rights set out above, please contact us at [email protected].

Your Consent

By using the App, you are consenting to Persource processing of your Personal Information and use of that information as set forth in this Privacy Policy now and as amended by Persource. “Processing,” means using cookies on a computer/handheld device or using or touching information in any way, including, but not limited to, collecting, storing, deleting, using, combining and disclosing information, all of which activities will take place in the United States. If you reside outside the U.S. your information will be transferred to the U.S., and processed and stored there under appropriate standards. By using the App and providing information to Persource, you consent to such transfer to, and processing in, the U.S.

Changes to our Privacy Policy

This policy was last updated on February 26, 2024. Persource may update this Privacy Policy from time to time. Persource will notify you of any changes by posting the new Privacy Policy link in the App. You are advised to review this Privacy Policy periodically for any changes.