Dreamwidth Support
Known Issues
If you have a question about how to do something on Dreamwidth, you can read or search the FAQs. If you can't find an answer, we'd be happy to help.You can also check the dw_maintenance community for temporary or breaking issues.
Current Issues:
- We are aware of an issue with customizing journal styles for communities and we're working to fix it.
Extension Conflicts
- If you use the LastPass browser extension, it may save and automatically fill entry titles on the update form. If so, you can disable automatic filling by going to the Preferences and unchecking "Automatically Fill Login Information".
Common problems:
The following is a list of the most common issues that users encounter on Dreamwidth. You may also wish to look at the Current Issues FAQ category, which has an expanded list of current issues. If you're experiencing one of these bugs, you don't need to open a request to report it. We already have it logged into our bug tracker, and we'll be fixing it as quickly as we can.
Captcha
- Sometimes the text-based captcha service fails to load or respond to a correct answer. If that happens to you, please reload the affected page and try again.
Importer
- Common import failure issues
- Embedded media may not work on imported entries.
- Icon keywords with some UTF-8-encoded characters are failing to import properly.
- Tags you've deleted on the remote site may import along with tags that are used on your entries.
Crossposter
Icons
Profile
Entries/Comments
Inbox/Comment Emails
Last updated 12 June 2024
Ask a Question
If you can't find the answer to your question, you can open a support request for more help.
If you're looking for your current or past requests, you can use our History tool to search for them.
Did You Know?
Dreamwidth Support is primarily run by volunteers. Do you have some spare time? Help someone! The High Scores page lists who helps out the most.
Frequently Asked Questions
We've got answers to hundreds of questions. You can search the FAQ for what you're looking for.
- How do I make a link to another Dreamwidth account, or an account on another service?
- What are the extra services available?
- What HTML tags can I use on Dreamwidth?
- What are Dreamwidth's different text formats?
- What are Dreamwidth Points?
- What is a cut? How can I hide part of my entry behind a cut?
- What Dreamwidth-specific markup/HTML tags can I use?
- What HTML can I use in my entry?
- How much are paid accounts?
- What is a paid/premium paid/seed account?