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[Apple employee in Apple store]\n\n
[Upbeat music starts] \n\n
Hi, I'm Jeannie. Setting up your new iPhone with Quick Start is easy.\n\n
[Two iPhones appear on screen and move close to one another, demonstrating how to begin the Quick Start setup process. The Set Up New iPhone notification appears on screen, and the Continue option is tapped.]\n\n
To get started, just bring your current iPhone next to your new one and follow the guide on screen to get up and running in a few simple steps like…\n\n
[The Face ID logo appears on screen]\n\n
…setting up Face ID,\n\n
[The cellular data symbol appears on screen]\n\n
activating your cellular service,\n\n
[A file transfer icon appears on screen with a loading bar showing steady download progress]\n\n
and transferring all your apps, photos, files, and contacts to your new iPhone.\n\n
[An iCloud icon and a device-to-device icon appear on screen]\n\n
The most common ways to transfer are with iCloud or device-to-device.\n\n
[The iCloud icon is highlighted in blue]\n\n
With iCloud, your apps and data download in the background so you can use your new iPhone right away.\n\n
[The iCloud icon is greyed out, and the device-to-device icon is highlighted in blue]\n\n
With device-to-device, you’ll need to wait for the transfer to finish, but you won’t have to log back into your apps. Choose what’s best for you and Quick Start will guide you through the rest. If you have any questions, our team is always here in-store, on the phone, or in chat.\n\n
[Music ends]\n\n
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Activating service on a new iPhone with TJ \n\n
[Apple employee in Apple store fullscreen]\n\n
[Cheerful electronic music starts]\n\n
Hi, I’m TJ. When you buy a new iPhone directly from Apple, we make it easy for you to transfer and activate your cellular service—without having to visit your carrier.\n\n
[Graphic of carrier selection screen on apple.com displaying carrier logos appears next to TJ.]\n\n
Just choose your carrier before checkout. If you don’t see them listed, you can connect to any carrier later.\n\n
[iPhone displaying “hello” graphic appears on screen next to TJ. Screen then fades to reveal three icons that build from left to right, displaying WiFi, Cellular, and Cell signal icons.]\n\n
When your new iPhone arrives, it will walk you through a few simple steps to activate service using a digital SIM card—called eSIM—so you’ll be up and running in no time.\n\n
[Icons fade off screen and TJ returns to fullscreen in Apple store.]\n\n
If you have any questions, our team is always available by phone, chat, or drop by a store!\n\n
[Music ends]\n\n
[Legal disclaimer displays: eSIM is not supported by all carriers. For a list of carriers currently supporting eSIM activation, visit apple.com/esim.]\n\n
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AppleCare+ for iPhone\n\n
[Apple employee in Apple store]\n\n
[Relaxed electronic music starts]\n\n
AppleCare+ is a great way to protect your new iPhone. Here's how it works.\n\n
[On-screen text displays: 24/7 priority access]\n\n
You get priority access to experts around the clock, so you can call or text anytime.\n\n
[On-screen text displays: Low service fees]
And with low service fees, you can save a lot when the unexpected happens, like if you crack your screen.\n\n
[On-screen text displays: Accidental damage protection]\n\n
You're covered for damage caused by accidents like drops or spills as often as you need.\n\n
[On-screen text displays: Battery service coverage]\n\n
You'll also receive battery service if your battery retains less than 80% capacity.\n\n
[On-screen text displays: Express Replacement Service]\n\n
Can't wait for a repair? You can get a replacement iPhone even before sending your iPhoneback. That's called Express Replacement Service.\n\n
[On-screen text displays: AppleCare+ with Theft and Loss]\n\n
And if you want more protection, AppleCare+ with Theft and Loss gets you up to two replacements every 12 months if your iPhone is lost or stolen. Pay in full for two years ofprotection, or pay monthly for ongoing coverage you can cancel at anytime. Either way, you'll have peace of mind with service and support from our team here at Apple.\n\n
[Music ends]\n\n
[Legal disclaimer displays: Terms and conditions apply and may be subject tochange. Feature availability and options may vary by country. In the U.S., Theft and Loss insurance coverage is underwritten by New Hampshire Insurance Company NAIC No. 23841. Accidental damage means physical damage from handling due to unexpected and unintentional events.]\n\n
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