Russell Dunlap
Performs what it sets out to do, but not without a bunch of weird quirks. Ordering and customizing is easy enough, and I like that it doesn't try to hide the deals/rewards from you. Some of the issues that I have (which don't affect usability, but are just annoyances): -First open ALWAYS crashes, but second open works -Constantly has a pop up reminding you that the restaurant location has been set -Adding a deal to a bag may take 2 attempts to go thru -UI is just... Bland and unintuitive
149 people found this review helpful
McDonalds USA, LLC
November 12, 2024
Russell, let's get this fixed for you. try uninstalling and reinstalling the app. if you still have the same issue, hit us up here: https://www.mcdonalds.com/us/en-us/feedback.html
Casey McCanliss
It's nice to be able to place a mobile order and to use rewards/deals. However, lately I can't even check in for curbside pickup when I need to pick up said order, causing me to have to either go inside (which is impossible if they have their doors locked) or wait in an incredibly long line which defeats the purpose of curbside pickup on my way to work.
425 people found this review helpful
McDonalds USA, LLC
October 26, 2024
it shouldn't be that way, Casey. try uninstalling and reinstalling and if that doesn't help, share your app email and any other supporting details here and we'll get back to you: https://www.mcdonalds.com/us/en-us/feedback.html
Rebecca Silas
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The app has lost my curbside check-in more than once, efficiently caused me to have to go issue (had kids in the car I didn't want to get out). If I accidentally select "use at restaurant" on an offer, it won't let me swap it to curbside or vice versa. Removing the deal or clicking back and trying to make the correct selection doesn't work either because it still thinks I've used an offer and it won't let me use the correct one for 15 minutes, even though the one selected in error WASN'T used.
68 people found this review helpful
McDonalds USA, LLC
November 14, 2024
this is definitely not the experience we wish you had, Rebecca. tell us more about your visit here: https://www.mcdonalds.com/us/en-us/feedback.html