Yasser Abdelfattah
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Unable to activate the app. SMS verification step is not working. *Update* After contacted the call center several times, placed on hold for long time, and troubleshoot the problem, I got no where to activate the app due the activition SMS not sent out. Contacted my carrier who verified everything is working sending SMS to short number. I am very frustrated and disappointed â¹ï¸
79 people found this review helpful
Egyptian Banks Company
March 21, 2023
please call our call center at (15989) to follow up with you the registration process.
Ammar
The registration process for InstaPay is incredibly frustrating. The app's authentication method forces users to send an SMS to an international number, leading to unnecessary delays and added costs. I've been trying to create an account for days now, but the registration keeps failing. It feels as though the InstaPay team isn't prioritizing user experience, as these issues remain unfixed. Addressing these bugs would make the app far more accessible and user-friendly for everyone.
80 people found this review helpful
Egyptian Banks Company
November 6, 2024
Dear Customer, please note, this method is used to protect and secure your information and transactions. For further inquiries please contact our call center at (15989).
HASSAN ALSHAIKH OMAR
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Very bad experience with registrationØ No one can understand what the error received and the easy solution for them follow with your bank. And update your account data. I follow 3 times, and they update and cards work fine but no registration. And also give me error connection timeout. Very bad experience I dont recommend working on that and downloading again
27 people found this review helpful
Egyptian Banks Company
October 20, 2024
please call our call center at (15989) to follow up with you the registration process.