Santander Way: App de cartões

4.0
1.43M reviews
10M+
Downloads
Content rating
Everyone
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About this app

With Way, you can monitor all the details of your Santander cards in real time and completely manage your consumption. Way: more autonomy and security in your daily life.

To manage your cards:
1. Unlock and activate your cards, both the holder and additional ones.
2. View your Esfera balance and statement.
3. Make inquiries and manage your card limit and extras.
4. Enable your cards for use abroad, by continent.
5. See your latest purchases, in real time.
6. See the details of your purchases, such as the category of the establishment, whether you spent on credit or debit, whether you purchased online, among others.
7. Check the card status on the Summary screen.
8. Request an additional card.
9. Consult and redeem Rewards (exclusive for the Reward Card).
10. Recharge your cell phone.


To manage your invoice at any time:
1. View your latest invoices in a graph.
2. Receive notifications about your invoice: closing, due date and possible delay.
3. Register your invoice by email.
4. Pay your invoice in installments.
5. Request a 2nd copy of the invoice via email or PDF.
6. Register the invoice in automatic debit (exclusive for account holders).
7. Copy the barcode for invoice payment.
8. Check the best shopping day.

To make purchases and transactions safely:
1. Generate your card online for online purchases.
2. Temporarily block your cards for purchases in physical and/or virtual stores.
3. Block the card in case of loss or theft and request a new one.
4. Check the card's password and security key.
5. Dispute unrecognized transactions

To make payments more easily:
1. Pay the card bill (exclusive for account holders).
2. Pay bills (exclusive for non-account holders, who only have a Santander credit card).

Not yet a customer?
Through Way you can also apply for a credit card.
Updated on
Nov 7, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Contacts, and App activity
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.0
1.42M reviews
Frederico Moreira
June 17, 2024
The Santander app's user experience has been under scrutiny, with power users and dev ops researchers pointing out several areas needing enhancement. The interface has been described as not user-friendly for those in need of advanced features, which seem to be hidden or unavailable. Moreover, the app's integration capabilities have been deemed insufficient, a notable issue in today's interconnected digital environment.
3 people found this review helpful
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Banco Santander (Brasil) S.A.
September 5, 2024
Olá! Agradecemos o seu feedback. Seguimos trabalhando para otimizar a sua experiência no App. mantenha o App atualizado e em caso de dúvidas nos chame nas Redes Sociais.
Augusto Pascutti
October 28, 2021
Besides being slow to startup and always requiring authentication, which are things you can tolerate, there is a very big chance you are not going to be able to use the Virtual Credit Card Feature. The Virtual Card feature suffers from many bugs in the app. It fails authentication, fetching information (including the button to access the Virtual Card), ID Santander etc. It is a big deal breaker as it is the only way to use Santander's credit card for online shopping. And it happens often.
192 people found this review helpful
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Bernardo Carvalho
October 22, 2020
Santander apps tend to crash or lag (I use two) too often. I'm editing this app due to disappointment. The app has gotten worse recently. I can rarely access it now, and it hasn't got a good performance when I'm can. If they don't figure this out quickly I'll definetly move my account to another bank with a functioning app
54 people found this review helpful
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What's new

O Way foi atualizado!
Conte com toda a praticidade do Way para gerar Cartão Online para compras na internet, gerir o limite do cartão e acompanhar compras em tempo real.
Esta versão contempla uma nova experiência que permite você parcelar sua fatura sem valor de entrada, além de correções na jornada de limites e outras melhorias de performance.
Equipe Santander Way

App support

Phone number
+551140043535
About the developer
BANCO SANTANDER (BRASIL) S/A
Av. PRES JUSCELINO KUBITSCHEK 2041 CONJ 281 BLOCO A COND WTORRE JK VILA NOVA CONCEICAO SÃO PAULO - SP 04543-011 Brazil
+55 11 96425-8798

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