This article was written by Scott Jenson and Michael DiTullo and published at Core77 in April 2024 A few recent tech writers have leaked that the new AirPods case will likely have a touch screen. Other earbud makers have tried this as well but it’s Apple, so people will naturally have strong opinions, and we’re no […]
Sotto Voce
“AI” and “The Cloud” are both hot topics, but couldn’t be more different. AI is new, unproven, and surrounded by hyperbole, whereas “The Cloud” is older, established, and broadly accepted. But online, criticism is mounting against both, not so much for the technology itself but for its misuse. Instead of waiting for big tech to […]
The invisible problem
Whenever I explain my research at Google into mobile text editing, I’m usually met with blank stares or a slightly hostile “Everyone can edit text on their phones, right? What’s the problem?” Text editing on mobile isn’t ok. It’s actually much worse than you think, an invisible problem very few appreciate. I wrote this post […]
Guidelines for Discussing UX
A short and simple set of guidelines to encourage better UX discussions. This (or a variation) could be posted near your code of conduct in your repos. It’s not a silver bullet, but allows teams to level up how they discuss UX. (It helps in discussing other things too!) 1. Focus on the target audience […]
Design can be free (part 3)
This is the third in a series. The first two showed how confusing products could be fixed with fairly simple changes. It’s often possible to significantly improve a product even using the same hardware. This one tackles a much trickier problem: improving the quality of hardware. The majority of the terrible products I’ve discussed used […]
Design can be free (part 2)
My last post was on how ‘smart devices’ create overly complex designs by throwing in too many features and misusing their hardware. It showed how great design doesn’t need to be fancy. Design, in fact, can be free. This post wants to push those assumptions a bit, redesigning a product two ways: a modest improvement […]
Design can be free
As consumer devices get ‘smart’, they tend to sprout a large number push buttons. It’s almost cliche at this point to complain about them. The tiny buttons, hidden modes, and Konami Code interaction encourages mistakes and forces frequent trips to the user manual. Of course, they are survivable, but we don’t like them. As a […]
A UX designer walks into a Tesla Bar
I borrowed a friend’s Tesla 3 yesterday. About 5 minutes into the ride, the windshield started fogging up. I couldn’t find the defroster on the large control screen Teslas are so famous for. In desperation, I tapped the CAR icon but that took me to the settings screen which ended up being a dead end. […]
The Present Needs Files
My last post “The Future Needs Files” clearly touched a nerve. The comments covered concerns well beyond what I intended. This amazing energy shows how fundamental and impassioned we are when it comes to “storing my data”. However, I made a mistake by titling my post “The Future needs FILES” as several assumed I meant some […]
The future needs files
For many mobile users, files are like dinosaurs, a holdover from the bygone desktop era. Sure, they “work” but, they’re mostly there because, you know, ancient history. I’ve discussed this issue for the last 2 years and I usually get some version of “get over it grandpa”. I’m not here to tell you exactly what […]