The latest from the Zoom blog

October was a huge month for us at Zoom, as we launched the next generation of our AI Assistant, Zoom AI Companion 2.0 and announced our new Zoom Workplace and Avaya integration. 

As you evaluate your upcoming digital transformation initiatives, moving your on-premises PBX to a cloud service might be the next step in your cloud migration strategy.

Meet the new Zoom! Learn why we’re changing our name and what it means for our customers.

Zoom AI Companion 2.0 leads tested competitors in speech recognition and AI-generated meeting intelligence quality

An artificial intelligence (AI) call center is a call center powered by AI technology that can help with customer inquiries, call de-escalation, and analytics.

When you're thinking about integrating AI Companion into your organization, it's important to know about our data protection and privacy features and how they fit with your organization’s data governance requirements.

Transform your customer service with advanced contact center solutions. Learn how extensible, AI-driven platforms can improve interactions, drive efficiency, and foster customer loyalty.

Get tips from small business leaders on growing your company, connecting with customers, and successfully incorporating AI and other technology in your operations.

CCaaS is a cloud-based solution for managing customer interactions, offering scalability and integration without on-premises hardware. Learn more.