Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Customers find the printer functional and easy to use. They say it works well and is simple to set up. However, opinions differ on print quality, value for money, print speed, wireless feature, print size, and scanning capability.
Customers like the printer functionality. They say it works well, is easy to set up, and operates flawlessly under Linux. The on-screen display is appreciated, and AirPrint works well with their iPhones and PCs. Many consider it an excellent device with good print quality, a good scanner, and a wide format multifunctional device.
"...HP printers operate flawlessly under Linux and the HPlip website is excellent...." Read more
"It works well and is easy to use. A very reasonable price for a large-format all-in-one...." Read more
"...On the brighter side,it works great and I love the on screen display. The wireless feature is awesome for printing from my laptop in another room...." Read more
"Excelent device, very good print quality. It was received as scheduled and in perfect conditions. Unpacking and setup in place in very few minutes...." Read more
19 customers mention "Ease of use"15 positive4 negative
Customers find the printer easy to use and set up. They appreciate the wireless setup and touch menu. The printer works well and gets the job done without any hassles. Customers appreciate the documentation for installing drivers under Linux if needed.
"...3- Software setup across my home wireless network and one wired PC was beyond wonderful...." Read more
"...Documentation for how to install drivers under Linux, if needed, is superb. I give the support for Linux 10 plus stars!..." Read more
"It works well and is easy to use. A very reasonable price for a large-format all-in-one...." Read more
"The printer was a good buy, although a bit hard for me to set up, since I am not a really computer savvy person...." Read more
Customers have mixed reviews about the printer's print quality. Some find it good, with crisp copies and faxes. Others report issues like printing problems, failure, and poor wireless connectivity.
"...Most were pleased with print quality but almost everyone had the ink problem...." Read more
"...Printing 13x19 is a great function, but only if it works. This machine literally has a 10% success rate with large format paper...." Read more
"...was shipped to me was a lemon - during initial set up the printer gave a paper jam error, even though there was no paper jam...." Read more
"This is a great printer for a SOHO application...." Read more
21 customers mention "Value for money"14 positive7 negative
Customers have different views on the printer's value for money. Some find it a good buy with good quality and reasonable toner cartridges. Others mention that it uses a lot of expensive ink and poster paper, making it uneconomical to run.
"...It was a tight month cash flow wise and the price was right, so I took a chance. And I am very happy I did...." Read more
"...The print quality is decent, and it's a good price for a printer that will print on 11x17 paper...." Read more
"...The part is unavailable, so now I have a big, hulking, expensive paper weight. If the part had been available, I would have fixed the printer...." Read more
"...Good value for a 11x17 capable printer (best bang for buck, imho). Good print quality (documents, color and B&W, can print presentation worthy)...." Read more
Customers have mixed opinions about the printer's print speed. Some find it fast and quick, with good quality printing and scanning. Others mention it takes a minute or two to gear up to print, and the copying function is iffy.
"...I imagine it copies paper well, but who cares? 5- This printer is fast...." Read more
"...Copying, Scanning, and Faxing is handled fairly well, except for the fact that you have to use the touch screen interface to enter the numbers...." Read more
"...Basic letter-quality page speed is kitten-scaring fast and even super-B photos are quicker than I would have expected...." Read more
"...were slower than the other, causing the paper to be drawn up crooked...." Read more
Customers have different views on the print size. Some find it suitable for its purpose and needs, while others say it's larger than expected but works well. The ink cartridges are small and reasonably priced.
"...The size of this machine is good for the print format and other features (it's smaller than similar printers)...." Read more
"...Another occasional problem is that it insists you're using the wrong size paper for the document in queue, even though it's not...." Read more
"...When it actually works, it prints well and the 13x19 size is nice, but the edges have to be trimmed half the time because of the inconsistent..." Read more
"...it...most of my printing is spreadsheets and cad-files - perfect for ledger size prints..." Read more
Customers have mixed opinions about the wireless feature of the printer. Some find it nice and easy to set up, making wireless printing a snap from all their devices. Others say it's useless and difficult to set up and use, having difficulty connecting to WiFi when moving to a different location.
"...Oh yes and wireless is nice and with good software. I use windows 7 and I understand not all printers work well with some operating systems...." Read more
"...I give the support for Linux 10 plus stars! Connectivity is great, I can access this printer from our main PC, our laptops, and visitor's laptops as..." Read more
"...I really can't fault them for that, and that the wireless capability does not work when a computer is wired...." Read more
"...The wireless feature is awesome for printing from my laptop in another room. Arrived safely and in a timely matter. Thanks, bmerry :)))" Read more
Customers have different views on the scanner's performance. Some find it has good copy, scan, and print quality, with automatic scanning and printing. Color prints are clear, and it can fax, scan, and copy to email. However, others mention it doesn't copy or scan beyond legal-size, and the copying function is iffy.
"Good automatic scanning and printing, cartridges are expensive but can by alternatives to HP which are cheaper...." Read more
"...HOWEVER, while it prints large-format, it does not copy or scan beyond legal-size...." Read more
"...It does Fax Scan Copy to email and to adobe.pdf. It costs no more than a normal all in one printer...." Read more
"...The copying function is iffy. I'll NEVER buy another HP product." Read more
While researching printers to produce fine art prints I was directed toward the Epson 1000 and 4000. Well after reading reviews on both printers they both had trouble with ink cartridges. Most were pleased with print quality but almost everyone had the ink problem. My HP Officejet 7500A Wide Format is the best printer I have ever owned. Also, you will love the paper feed. Smoth and except all heavy weight art paper if you use them. You will find the ink on the new one in the box goes fast but you will be relieved when putting in your new XL cartridges. (Look on line for good deals.) My printer is producing the art prints I want and customers love them. This printer is no speed demon but it is a quality printer. My first HP Large Format was old model 75 and was OK but nothing like the qualiy of this HP Officejet 7500 WF. Oh yes and wireless is nice and with good software. I use windows 7 and I understand not all printers work well with some operating systems. Hope this can help anyone wanting information on the HP Officejet 7500A wide format printer.
I noticed a review that commented just plain bad, my experience has been pretty good.
I admit hesitancy to purchase after seeing the large ratio of 1 star reviews and reading some of the negative reviews of this machine. It was a tight month cash flow wise and the price was right, so I took a chance. And I am very happy I did.
1- Made purchase on Amazon (5 stars's there - as always with Amazon, no fuss, no muss. Product at door when expected).
2- Out of box physical set up was a snap. Easy instructions, parts came together well.
3- Software setup across my home wireless network and one wired PC was beyond wonderful. Hardest part of software setup was keying in router passkey on the printers touch-pad. Yet even that was not really what I would call difficult, just an unavoidable pain. All the iPhone's in the house noticed the new available device.
4- I don't make paper copies of paper unless I'm forced too, yet the scanning and printing functions on this machine are much easier than I expected. I imagine it copies paper well, but who cares?
5- This printer is fast.
6- I am happy, and the teenager likes it also.
Bought in June 2012, as of this date still not a complaint. Although I noticed the price went down a few bucks.
My recommendation:
Save a few bucks while you can, and buy the HP Officejet 7500A Wide Format e-All-in-One E910a.
The price point of this wide format MFP was too low to resist. I was able to get rid of my old fax machine and my temperamental HP wide format inkjet and combine them into one machine, freeing up much needed space in my office. Free up space, it most certainly did, but the benefits of owning this frustrating piece of technology ends there.
As for large format printing, this puppy sure handles paper up to 13x19, POORLY. If you're lucky enough to get the paper to feed without jamming or trying to grab ten sheets at once, it usually feeds crooked and prints everything on the page at an angle. Then, when it gets to the bottom of the page, it freaks out and tries to suck back the freshly printed page back into the printer for some reason. At best, this rips the bottom of the page. At worst, it feeds the page back in so far as to jam the print heads that are still flying back and forth. Printing 13x19 is a great function, but only if it works. This machine literally has a 10% success rate with large format paper.
Printing on regular sized paper can be frustrating as well, as this printer likes to feed multiple sheets at once, or none at all. Reposition the paper in the tray, and it may then print or jam up on you. Depends on its mood. Trying to print wirelessly? Sure it has the function, but you will wait FOREVER for this thing to start printing a page. When it does finish printing, each page is shot out the front of this thing like a clown being shot out of a cannon at the Circus. Forget to flip up that paper tray "stop" at the end of the tray and you'll end up with freshly printed pages all over the floor of your office.
Copying, Scanning, and Faxing is handled fairly well, except for the fact that you have to use the touch screen interface to enter the numbers. Another exercise in frustration. The touchscreen key-pad is really fussy and either doesn't respond to your touch at all or responds by entering two or three numbers rather than just the one you're trying to press. Frustrating. Once you get the number entered, faxes go through as expected, though the paper feeder is louder than any other I've heard anywhere.
If you can actually get this thing to print a page correctly, the print quality is quite nice, as expected. However getting this thing to work on a regular basis over the last year of having it has been an exercise in frustration. I am writing this while researching a replacement for this machine. Can't wait for the day I get to throw it on the trash heap. I generally like HP printers, but this one is a total dud.
The initial printer that was shipped to me was a lemon - during initial set up the printer gave a paper jam error, even though there was no paper jam. After a couple hours of following the troubleshooting instructions on HP's website, including cleaning the printer, I broke down and contacted HP Support via webchat. After about an hour, the technician decided I needed to return the product.
After receiving the second printer, I couldn't get the scanner to work. After a couple of hours searching the web I found that I needed to delete an entry from the computer's registry to get the scanner software to install properly. Now the printer is working as it should, but I'm not confident that it will continue working for an extended period of time.
The print quality is decent, and it's a good price for a printer that will print on 11x17 paper. However, if I was doing it over again, I would order a different wide-format printer.