No To Spy Pixels
Almost no-one has given informed constent to being tracked through spy pixels in emails, and yet the practice is endemic. This is wrong. It needs to change.
Superhuman is Spying on You » Mike Industries
A really excellent analysis by Mike of a dark pattern in the Superhuman email app.
That’s right. A running log of every single time you have opened my email, including your location when you opened it. Before we continue, ask yourself if you expect this information to be collected on you and relayed back to your parent, your child, your spouse, your co-worker, a salesperson, an ex, a random stranger, or a stalker every time you read an email.
Exactly! This violates the principle of least surprise. Also, it’s just plain wrong.
Amazingly though, Mike has been getting pushback from guys on Twitter (and it’s always guys) who don’t think this is a big deal.
Anyway, read the whole thing—it’s fair, balanced, and really well written.
Related links
Email Tracking and Paperless Banking – Dan Q
Even if you can somehow justify using tracking technologies (which don’t work reliably) to make general, statistical decisions (“fewer people open our emails when the subject contains the word ‘overdraft’!”), you can’t make individual decisions based on them. That’s just wrong.
On User Tracking and Industry Standards on Privacy | CSS-Tricks
Prompted by my post on tracking, Chris does some soul searching about his own use of tracking.
I’m interested not just in the ethical concerns and my long-time complacency with industry norms, but also as someone who very literally sells advertising.
He brings up the point that advertisers expect to know how many people opened a particular email and how many people clicked on a particular link. I’m sure that’s right, but it’s also beside the point: what matters is how the receiver of the email feels about having that information tracked. If they haven’t given you permission to do it, you can’t just assume they’re okay with it.
Phantom Analyzer
A simple, real-time website scanner to see what invisible creepers are lurking in the shadows and collecting information about you.
Looks good for adactio.com, thesession.org, and huffduffer.com …but clearleft.com is letting the side down.
Blacklight – The Markup
This is an excellent new tool for showing exactly what kind of tracking a site is doing:
Who is peeking over your shoulder while you work, watch videos, learn, explore, and shop on the internet? Enter the address of any website, and Blacklight will scan it and reveal the specific user-tracking technologies on the site—and who’s getting your data. You may be surprised at what you learn.
Best of all, you can inspect the raw data and analyse the methodology.
There are some accompanying explainers:
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The greatest trick the devil ever pulled was convincing the world that behavioural advertising is more effective than contextual advertising.