Rizal Technological University

704 Boni Ave Cor Sacrepante, Mandaluyong, 1550 Metro Manila

The Most Effective And Efficient Social Media Platform To Use For Online Class
Of College Of Business And Entrepreneurial Technology Students In Rizal
Technological University

A Research Study
Presented to the College of Business and Entrepreneurial Technology
Operations Management Department
Rizal Technological University

In Partial Fulfillment of the Requirements for the Subject

Advanced Statistics

Submitted by:

TANCHINGCO, MHICAELLA G.
SABANDAL, STELLA MARY C.

RODAVIA, CHARLENE D.
VALDEZ, JULIEMIAH

CBET-18-503E

Submitted to:

MR. ROGELIO MUÑOZ HERNANDEZ

First Semester

S.Y. 2020 – 2021

ABSTRACT

The research is all about fast food chains and this aims to know which fast food

chain is the most preferred and least likely preferred in terms of the food, effectiveness

and ambiance of Accountancy, Business and Management Students in Arellano

University-Pasig. The method used in this research is descriptive wherein, the researcher

provide the students a survey which they are going to put a check in those they are in

favor. Also, we used a sampling procedure that is a cluster sampling. It helps to divide

the population into separate groups. Most of the respondents are female and 17 years old.

There are males and other ages but the female and 17 years old are the outstanding.

As shown in the results of our survey, in terms of acceptability of the product; the

Jollibee got the highest votes in burger, chicken and spaghetti. McDonalds got the highest

votes in fries and sundae while, the KFC got the lowest. In terms of effectiveness, the

very satisfied customers in Jollibee and McDonalds are the same and in satisfied; Jollibee

surpass the McDonalds. And just like in the product, KFC still got the lowest votes. In

ambiance, the most votes of very satisfied goes in McDonalds and the satisfied goes to

Jollibee and the lowest is still in KFC.

Therefore, the most likely preferred of Accountancy, Business and Management

Students in Arellano Pasig is Jollibee and the least preferred is KFC because of its

consistency in getting the lowest price.

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704 Boni Ave Cor Sacrepante, Mandaluyong, 1550 Metro Manila

ACKNOWLEDGEMENT

The researchers would like to express their sincere gratitude to their professor,

Mr. Rogelio M. Hernandez for his continuous support on this research, for his patience

and guidance that helped them all the time of writing this research. Without him, they

will not be successful.

Beside to their professor, the researchers would like to thank their families and

loved ones for continuous support mentally through the motivation they are giving to

them. For the whole group, Stella Mary C. Sabandal, Mhicaella Tanchingco, Charlene

Rodavia and Juliemiah Valdez, thanks to every one of each for working together, and for

all the fun that they had during the making of this research despite of the hindrance and

challenges due to unstable network. Also, the researchers would like to acknowledge the

past researchers that served as an inspiration to them in conducting this research.

Last but not the least, the researcher are so grateful to our almighty God from his

guidance and assistance from above, spiritually and mentally.

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TABLE OF CONTENTS

ABSTRACT……………………………………………………………………….i

ACKNOWLEDGEMENT……………………………………………………… ii

TABLE OF CONTENTS…………………………………………………………iii

CHAPTER 1: PROBLEM AND IT’S BACKGROUND……………………… 1

Introduction…………………………………………………………………………1

Conceptual Framework………………………………………………….…………4

Statement of the Problem…………………………………………………………..5

Hypothesis………………………………………………………………………….6

Scope and Delimitation…………………………………………………… ………7

Significance of the Study…………………………………………………………..7

Definition of Terms………………………………………….…………………….8

CHAPTER 2: REVIEW OF RELATED LITERATURE………….…………10

CHAPTER 3: RESEARCH METHODOLOGY………………………..……..20

Research Methodology……………………………………………………………20

Research Method Used…………………………………………………………....20

Population Frame………………………………………………………………....21

Sampling Techniques ………………………………………………………….....21

Description of Respondents…………………………………………….………...22

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Rizal Technological University
704 Boni Ave Cor Sacrepante, Mandaluyong, 1550 Metro Manila

Data Gather Procedure…………………………………………………………....22

Statistical Treatment of Data……………………………………………………..23

CHAPTER IV: PRESENTATION, ANALYSIS, AND INTERPRETATION OF

DATA

Introduction……………………………………………………………………….25

Demographic Profile of the Respondents……………………………………… .25

Survey and Analysis of Questions ………………………………………….

……………………………28

Discussion………………………………………………………………………..34

References………………………………………………………………..36

Survey Questionnaires…………………………………………………..37

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Rizal Technological University
704 Boni Ave Cor Sacrepante, Mandaluyong, 1550 Metro Manila

Chapter 1

THE PROBLEM AND ITS BACKGROUND

Introduction

E-Learning is still an developing showcase within the Philippines. Its utilize is

still scattered and most clients speak to as it were a little section of the Philippines

instruction and commerce communities. The consider needs to rectify examination and

right heading introduction for Philippine inaccessible instruction environment.

In reaction to the rise in confirmed cases of COVID-19 within the Philippines, President

Rodrigo Duterte suspended classes at all levels in Metro Manila initially on March 9,

2020 and given inconclusive date of resumption. Concordant with the open well being

crisis measures, the Department of Education issued guidelines prohibiting public schools

in regions with suspended classes from administering the final examinations

for students instep compute the final grades of of students for the scholastic year based on

their current academic standing. The department moreover prompted schools

in areas without suspension to immediately regulate final examinations within that week

on a "stunned premise" and for teachers and students while

observing social distancing measures. Parallel to the Office of Instruction, the

Commission on Higher Instruction (CHED) advised other institutions of

higher education  within the Philippines to implement distance instruction strategies of

learning for its classes, such as the utilize of educational technology, to maximize

the academic term in spite of the suspensions. 

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704 Boni Ave Cor Sacrepante, Mandaluyong, 1550 Metro Manila

E-learning has been a common conveyance media for instruction in developed nations. A

few developing nations just like the Philippines

have endeavored to grasp the modern learning space; be that as it

may, budgetary and acknowledgment components stay to be a issue that

would constrain its potential use. Whereas both the supply and request for E-

learning openings have risen in later a long time, especially at this time where health is

the issue and the most needed E-learning tool through the use of social media platform.

Social media is a computer-mediated tool that enables people to create, share, exchange

information, ideas, and pictures/videos in virtual communities or networks that depend on

mobile and web-based technologies. These social media platforms are widely used by a

million people around the world. Given the use of these digital networks, they seem not

only to impact how students interact with each other it personalizes the way people

experience and interacts with the web tools like Facebook, Twitter, Instagram, You tube,

and Google used to be almost exclusively to take a break from academics, but social

media is increasingly being leveraged as a study tool, especially in our present

generation.

In this pandemic, the higher officials decided that education should not be put on

cessation and the best way to cope-up is to do an online class concourse for the students

to proceed this school year. Although it is a comprehensive solution to the dilemma, the

ISP in the Philippines cannot produce an excellent service to the people of this country

thus many students are struggling in this setup or this so-called " NEW NORMAL". It is

non-unusual knowledge that the Philippines belong to a third world country wherein it is

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704 Boni Ave Cor Sacrepante, Mandaluyong, 1550 Metro Manila

notably underdeveloped compare to other nations when it comes to technology and

Wireless Fidelity (WI-FI). Aside from this, common Filipinos can’t manage to have a

stable internet connection to support and proceed this school year especially with the

pandemic ongoing that affects the livelihood of every family in the civilization. And the

Philippines possess so many provincial areas that are difficult to reach by any ISP or

satellite through data connection. This situation yields in an academic freeze dedicated to

the learners who can't voice out their opinions regarding this matter due to a lack of stable

internet connection. However, no matter what the students and parents do, the

Department Of Education (Dep-Ed), Commission on Higher Education (CHED), and the

higher officials of the government pursue the opening of classes.

The appearance of online education has made it possible in today's pandemic we

experienced and for limited flexibility to obtain a quality education. As opposed to

traditional classroom teaching, Web-based instruction or online class has made it possible

to offer classes worldwide through a single Internet connection. Although, several

Filipinos are inadequate to afford their resources, and some of them used social media

platforms just for their desire. With the right strategy, social media can make studying

more collaborative and efficient.

In this study, the researchers aim to know the most effective and efficient social media

platform to use for online learning of CBET students at Rizal Technological University,

which can provide a great convenience to the learners' financial capability and internet

connection.

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704 Boni Ave Cor Sacrepante, Mandaluyong, 1550 Metro Manila

Paradigm of the Study

PROCES
INPUT OUTPU
S T
I. Profile of the RTU-
CBET students:
 Age
 Gender
 Family Income
II. The best social The Most Effective And
 Questionnaire
media platform Efficient Social Media
should be used in  Survey
Platform To Use For Online
SYNCHRONOUS  Tabulation
and Class Of CBET Students of
ASYNCHRONOUS Rizal Technological
classes.
University
III. Most convenient
social media
platform to use at
online classes of the
students which suit
to their financial
capability.

FIG. 1 – Input, Process and Output Model

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704 Boni Ave Cor Sacrepante, Mandaluyong, 1550 Metro Manila

Conceptual Framework

The system approach (Input, Process, Output system) was used in representing the

conceptual framework of the research. As shown in Figure 1, the Input covers the

demographic profile of the respondents such as age, gender, family, and family income

level. The best social media platform to use in synchronous and asynchronous classes.

And the most beneficial social media platform to use at online classes of the students

which accommodates their financial capability. Next is the Process, where it includes the

progress taken by the researchers to gather data through a survey questionnaire and

tabulate the data gathered. That leads to the Output which holds the conclusions of this

research.

Statement of the Problem

This study was undertaken to find out what are the most effective and efficient
social media platform to use for online class of CBET Students of Rizal Technological
University in today’s situation.
Specifically, the study sought to answer the following questions:

I. What is the demographic profile of the students in terms of:

a) Age

b) Gender

c) Family Income

II. What are type of internet connection do the students used? And what kind of

Internet Service Provider they have?

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704 Boni Ave Cor Sacrepante, Mandaluyong, 1550 Metro Manila

III. What is the best social media platform can be used in Synchronous and

Asynchronous classes?

IV. What is the most convenient social media platform to use in online classes of the

students which suits to their financial capability?

a) Messenger

b) G-mail

c) Zoom

d) Google meet and Google Classroom

Hypothesis

The following hypothesis will be tested is null hypothesis and alternative

hypothesis formulated when predicting a relationship between an independent

variable and a dependent variable.

Null Hypothesis

The researchers hypothesized that there’s no significant factors affecting

the most effective and efficient social media platform to use in synchronous and

asynchronous classes.

Alternative Hypothesis

The researchers hypothesized that there’s a significant factors affecting

the most effective and efficient social media platform to use for synchronous and

asynchronous classes.

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704 Boni Ave Cor Sacrepante, Mandaluyong, 1550 Metro Manila

Scope and Delimitation

This research study was limited to determine the most effective and efficient

social media platform to use for online classes of CBET students at Rizal Technological

University.

The study was delimited to 100 students of College of Business and

Entrepreneurial Technology at Rizal Technological University. The questionnaire was

distributed on October 2020. The researchers only uses (1) kind of instrument and the

researchers use Google form as the way to reach the respondents especially within this

days where pandemic is still ongoing.

Significance of the Study

This research would be significant to students, teachers, school administration and

future researcher in providing them an insight about the most effective and efficient

social media platform to use. This research will help the students to choose the best social

media platform that suit to their family income. This research may also help the teachers

and school administration to decide and use the most effective and efficient social media

platform for the students learning with regards to the social status of the students and

their internet connection.

The researchers also believed that this study will benefit the following:

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704 Boni Ave Cor Sacrepante, Mandaluyong, 1550 Metro Manila

Students - To give them the best social media platform to use in their online classes on

this amid pandemic that lessen their expenses while having a quality usage and a more

convenient social media platform. This research helps students in choosing the best

option of social media platform that provides them a better information and

communication .

Teachers - . The information gathered by this research will help the teachers to be able to

give an appropriate and student-friendly social media platform that they will use while

having online classes.

School Administration - This research will help them to have a development to their

educational system, and to rely on group resources and mechanism to improve students

life.

Future Researchers - This research aims to help the future researchers to have an insight

about choosing the best social media platform in Online classes. They will be inform that

they will be playing a big role in conducting a research that have fact-based information.

Definition of Terms

For clarity and better understanding of the study, the following terms will be your

guidelines to understand the given research.

Financial stability - It refers to the capacity of which each household has a monetary

balance.

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704 Boni Ave Cor Sacrepante, Mandaluyong, 1550 Metro Manila

Social Media -  Are interactive computer-mediated technologies that facilitate the

creation or sharing of information, ideas, career interests, and other forms of expression

via virtual communities and networks.

Social Media Platform - User-specific web-based technology intended to create virtual

connection through the internet.

Internet Service Provider - Is an organization that provides services for accessing,

using, or participating in the Internet.

Synchronous Class - Is a learning that happens at the same time for the instructor and

the learners, meaning that there's real-time interaction between them.

Asynchronous Class – It’s a student-centered teaching method widely used in online

learning and learning can occur in different times and spaces particular to each learner

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Rizal Technological University
704 Boni Ave Cor Sacrepante, Mandaluyong, 1550 Metro Manila

Chapter 2

REVIEW OF RELATED LITERATURE

Foreign Literature

O’Hare (2012), concluded that studying for a new qualification can often be one

of the most effective ways of boosting your career prospects, whether by enhancing or by

equipping you with professional qualifications that will enable you to move into a new

line of work. Some factors should be considered before signing up to a program, ensuring

that you find the right one, theories, and concepts, whereas vocational program teach the

hands-on skills relating to a specific profession such as nursing. One of the things

students should consider is whether to choose an academic or a vocational program.

This literature is related to our research because it discusses some hints that a

student should understand and know. This will help the students in deciding what

program to take. If the students will focus on vocational program or academic program. It

discusses the difference between vocational program which is focused on enhancing

skills while the academic or educational program focuses on bachelor, master’s degrees,

theories and concepts.

Melone, (2014) claimed that choosing the right career path is one of the most

important things you can do for yourself and your family. Whether you are choosing your

first career or embarking on a second or third, finding something that you enjoy and excel

at can do wonders to improve your whole life. While no job is perfect, there are some

factors you should consider to help ensure you get into the right career for you. Interest,

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704 Boni Ave Cor Sacrepante, Mandaluyong, 1550 Metro Manila

career opportunities, and education and training, these are the factors that Melone said to

be the main considerations of students in taking up a program.

Melone said that students should find out their career to pursue soon. Students

need to pursue a degree that will take into account the months and years required to train.

The author also said that students should put their passion and skills into a career, for

them to be likely to enjoy their college life and succeed in their future profession.

Hanson (2011), discussed that a career choice is a decision that affects the rest of

the students’ life. Career choices are pivotal points in adolescents’ life. So, no matter if

they are headed for work or for college, there are factors that affect their career decisions.

Role models, peers, grades, location, and time orientation are some of the factors students

should consider.

Based on what Hanson said, this article is related to the researchers’ study

because career choice is connected to the college life of each students. After college, a

student will pursue what he/she studied by having a career or profession. In career choice,

students will apply what they learned when they are still studying.

Schuldt (2011), cited that deciding where to apply can be a daunting task

considering that U.S. boasts about 3,000 colleges. The key to narrowing down your

options is to pick an initial pool of 20 to 25 colleges that interest you and to focus your

research efforts in these schools. Selecting a large pool of colleges upfront gives you the

flexibility to eliminate colleges that you decide do not suit you, leaving you with a range

of colleges to which you can apply. Try not to be too rigid in your preferences as they

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may change as you learn more about the colleges during the search process in choosing a

college or university. Students should consider geographic location, enrollment, campus

setting, academic focus and the environment.

It is somehow related to the researchers’ research because the main topic of this

article is about how to find a school that is suited to each student and for their desired

school because if the students have a good program but the school he/she is enrolled with

is not expert in the program that they picked, the quality of their education is not that

high.

Petrilli (2014), shared that people who graduated from college earn significantly

more that those who do not. It also indicates that low-income students in particular

benefits from college, becoming nearly three times more likely to make it into the middle

class that their peers who earn some or no college credits. And it’s not just about money,

college graduates are also healthier and more involved in their communities, and happier

in their jobs.

Petrilli’s article is related to our research because it shows the benefit of studying

the program that the students really love. And it also shows that students who graduated

have the opportunity to earn more, in this case students should strive hard in studying so

in the future their life will be successful and great.

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Local Literature

Limpahan (2014), emphasized that college is all about preparing for the real

world, and choosing the right college program is the best preparation one can have. Why

make a big thing of a college program? Well, most students go to school to secure a

bright future for themselves and their families at the same time, a college program can

predetermine the professional identity one may have for life.

The article written by Limpahan is related to this research because it emphasizes

how choosing a college program is important. This is the best preparation for the

students’ future. One can secure a bright future if they choose the right program for them.

Pascual (2014), considered that the involvement of family, school administrators

and guidance counselor to help students make good career choice in the future. Respect

for family is one of the most influential factors that impact Filipino student’s career

decision. Aside from family related factors, economic factors which includes the

employability and availability of job in the future is also considered by students.

This study is related to this research because it states the different factors to be

considered in choosing a course. According to Pascual, family is one of the most

influential factors that affect Filipino student’s course decision.

Hanna (2013), concluded that picking a college to attend is only half of the

decision, though. The other half involves choosing an actual program to pursue. Seniors

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trooping to various university campuses for taking their entrance exams. After all, that is

a major step in being able to attend the college of their choice.

Hanna talks about the courses which is connected to this research. According to

her, another factor to consider is the university campus. Choosing the college program to

attend is still the major step.

DOLE Secretary Rosalinda Dimapilis-Baldoz (2011), pointed out that parents

should take an active role in their children's career choice. "Career guides are very

important to parents. Gone are the days when a parent's task is merely disciplinary. Now,

parents should have a developmental role as they actively engage themselves in the

career planning process of their children. They must be able to convey to their children

the significance of choosing the right career," DOLE secretary said.

This literature wants to imply that parents have a big role in deciding on what

program their children should choose because they are the one that will give the financial

support. Not only the financial but also their opinion about a certain course because they

are the one who are more knowledgeable in life.

Bacani (2014), The Commission on Higher Education (CHED) is advising

incoming college students to go for "priority courses" for them to get financial assistance

and to land in-demand jobs that could help spur economic growth. According to the new

list, the priority courses are those in the fields of agriculture, engineering, science and

math, information technology, teacher education, health sciences, arts and humanities,

social and behavioral sciences, business administration, architecture, maritime and

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704 Boni Ave Cor Sacrepante, Mandaluyong, 1550 Metro Manila

communication. Skills and jobs that match the projected employment requirements of key

industries until 2020.

According to this literature, one should consider the job opportunity in choosing a

college program which is one of the factors affecting the choice of program in this

research. By prioritizing what job are in demand, this could help a lot to economic

growth.

Foreign Studies

Roach, McGaughey and Downey (2013), the study asserted that economic

demand is more important to students than interest in the field.

This study is related to this research because it tells that a student considers

economic demand more important than interest in the field. The student will choose a

course where they can get a job easily.

Huanye (2013), said that a person who is forced to do a job that he or she does

not enjoy will quickly lose interest in his or her work. The career that the student should

choose must be fulfilling. It must allow the student to express their creativity and

individuality.

Huanye affirmed that if a person is forced to do a job he or she will not succeed.

Students need to choose a program they truly love. This is in some ways related to this

research.

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704 Boni Ave Cor Sacrepante, Mandaluyong, 1550 Metro Manila

Otpeng (2012), found out that career choice is a complex decision for people

since it determines the kind of profession that they intend to pursue in life. For some

people an interest is of such importance in their life that it is the main influence on their

career choice.

This study showed that students who pursue the things they love will succeed. It

is hard to imagine spending time on something you do not like.

Sanchez (2013), observed that having a solid application will lead you to the right

path, enrolling into college with the help and knowledge from high school is a great

resource, rather than depending on yourself to create a phenomenal college application.

This study pointed out that students will never be truly great at what they do if

they do not have any passion for their work.

Shumba and Naong (2012), believed that several studies show that new students

all over the world are usually faced with a dilemma in making career choice decision in

their lives. Mothers were cited as partiscularly influential because they provide support

that eases children’s apprehension about careers.

According to this study, choosing a program is a difficult decision to make.

Parents are one of the factors that greatly affect the student in choosing their program.

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704 Boni Ave Cor Sacrepante, Mandaluyong, 1550 Metro Manila

Local Studies

Del Norte (2013), believed that people who graduated college found more job

opportunities available to them than those who had a lower form of education. The

researcher believes that students who graduate college with the program suited for them

will even have a higher percentage of landing a job. Del Norte believed that graduated

people get more job opportunities than those who did not finished their studies. They can

easily find a job that is suited for them and related to their chosen program.

Chan (2013), indicated that the decision of a career is firstly based on what

educational qualification you have or is looking forward to having. It is based on your

personality and the path or field you have inclination in that will decide the job for that

you will apply. The researcher considered that there will be certain factors that will really

be very important and you will have to give them importance to select the career. Then

again try to select the path which best fulfills every need yet makes you happy working

on it.

Chan stated that career decision-making is based on the student’s skills. Students

who choose career that is based on their personalities will enjoy their work and succeed

in the future.

Romero (2013), stated that each student has unique personality with special

drives and abilities. These drives affect their motivation to exert energy to decide.

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704 Boni Ave Cor Sacrepante, Mandaluyong, 1550 Metro Manila

Decision-making opens to the portal for student to assess his/her liabilities and assets and

how he or she would want to use them. It is necessary to examine individual decisions in

the context of a set of need, preferences an individual has and values they seek.

Romero stated that students have their own different skills and personalities. It

affects the students in choosing their college program.

Charmaine (2014), expressed that career planning may be considered as one of

the most important paths in an individual’s life, which leads to making informed career

decisions or choices.

Charmaine asserted that in most cases where individuals make wrong career

choices or decisions, they end up being unemployable or may find themselves moving

from one career to the next because they actually don’t know themselves quite well

where they end up seeking for career assistance.

Atinaja (2013), said that many students find it difficult in choosing what course

to take in college. For seniors or graduating high school students, the pressure goes

higher as the end of their term is coming because the time is running and decreasing for

deciding what course they will take. Choosing a course is really a hard decision to make.

Your future depends on it and the decision you will make would determine what life you

will have in the future.

Atnaja wants to imply students should be really careful in choosing a course

because it is a hard decision to make. Student’s decision will greatly affect their

profession in the future. Acupan, Amuan, Galang, Manalo, Pinpin, Remoquillo (2012)

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expressed that in choosing proper choice of program, students will be able to develop and

improve our God given talents and apply our knowledge and intelligence to it, though it

is a free of cost opportunity to select and pick a program, this is not an easy task for it

requires a lot of analysis of the course and decision-making.

This study is related to the current study because students should rely and

improve their God-given talents that they will use to pick the right program.

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CHAPTER III

RESEARCH METHODOLOGY

Research Methodology

This research was conducted to determine the most effective and efficient social media

platform for an online class of CBET students. A descriptive type of research was

employed. This research study used quantitative methods for determining students'

learning enhancement. Quantitative data was collected via closed-ended questions with

answers related to a 10- point Likert scale starting from multiple questions to "strongly

agree" and "strongly disagree." The researchers seek to collect all variable detailed

information to answer and solve the study. The survey itself was sent to students' email

addresses and Facebook group while in the semester is ongoing.

Research Method Used

The researchers used a descriptive method research design conducted as a survey online,

to know the statements of the respondents regarding the most effective and efficient

social media platform to use in asynchronous ad synchronous learning. It is used in the

study to determine the effect how the students can adapt to this new normal way of

learning and how does social media platform give convenience to the students while

doing an online class. With this method, the researchers can show the most effective and

efficient social media platform preferred by the students with regards to their financial

capability or family status. The techniques used are survey questionnaires that are

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conducted online. The researchers can see the other factors affecting the students in

pursuing online classes such as the family income, ISP and the gadgets they have.

Population Frame

The respondents of this study are the college students of the College of Business and

Entrepreneurial Technology in the Rizal Technological University. The researchers will

use the convenient sampling technique to conduct the entire research with a sample size

of 100 respondents. The survey will take them about less than five minutes to complete

the survey.

Sampling Techniques

The sampling technique that will be used for the study is the convenience sampling

technique. The convenience sampling technique is a specific type of non-probability

sampling method that relies on data collection from population members who are

conveniently available to participate in a study. In this study the researcher used the non-

probability sampling method - convenience sampling, to gather relevant information.

This method involves collecting units that are easy to access and is known as one of the

least time-consuming types of sampling methods. The researcher finds it easier to

conduct research using this method during this pandemic in which physical contact is

prohibited. In this study, the respondents are the business college student wherein easy to

contact and communicate with to be able to answer the survey questionnaire.

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Description of Respondents

The respondents of this study are the CBET students at Rizal Technological University

that are being chosen by the researchers to complete this study. They are described

according to their name, g-mail address, age, gender; male,female and prefer not to say,

as well as, their family income. The respondents take the online survey questionnaire

according to their willingness to answer what the researcher gave to them. Thus, this

information will be helpful to be able to know the outcome of this study.

Data Gathering Procedure

For this study, the researcher conducts a survey questionnaire about the most effective

and efficient social media platform to use for online classes that are being answered by

the selected type of respondents, which serves as the major tool that helps the researchers

to collect and gathered information. It involves the use of a structured questionnaire, the

researchers use open-ended format questionnaire. The survey was compromised of 7

appropriate questions, with a choices. The survey questions are based on the factors used

by the researcher to guide the respondents towards the satisfaction of the research

objectives. The participants were given time to respond and then the researchers collected

the survey to the respondents. The researcher surveyed a certain number or equal to 100

of CBET Students in Rizal Technological University. The survey form questionnaire

starts by knowing some information about the respondents demographic profile,

followed by multiple questions which the answer is also given,and followed by Likert

scale "strongly agree" to "strongly disagree." As for the distribution of the questionnaire,

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the survey was distributed through links with the use of Messenger, G-Mail and

Facebook App for the respondents to answer the Google forms from October 28, 2020, to

November 11, 2020, to gather the relevant data

Statistical Treatment of Data

This research used Descriptive statistical analysis as the name suggests helps in

describing the data. We get the summary of data in a way that meaningful information

can be interpreted from it. The data gathered were recorded, tabulated, and analyzed by

means of the following statistical measures:

1. PERCENTAGE

This was used to determine the proportion of the Rizal Technological University CBET

Students/respondents in terms of age, gender, and:

1) What is the monthly income range of your family?

2) Who is your ISP(Internet Service Provider) that you have at home?

3) What type of internet connection do you use or have at home?

4) Do you own at least one of this devices at home?

5) What is the best social media platform should be used in SYNCHRONOUS

classes?

6) What is the best social media platform should be used in ASYNCHRONOUS

classes?

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7) What is the most convenient social media platform to use in online classes of

the students which suits to their financial capability?

FORMULA:

% = f/n x 100

Where:

% = Percentage

F = Frequency

N =Total number of cases

100 Constant Value

2. MEAN

This was used to determine the mean of age, gender and monthly income of the Students.

FORMULA:

X = Fx/N

Where

X = Mean

F = Frequency

X = Midpoint/Weight

N = Total Number of cases.

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CHAPTER IV

PRESENTATION, ANALYSIS, AND INTERPRETATION OF DATA

This chapter addresses the presentation of data analysis and findings from the survey

questionnaire completed by CBET students who responded to the survey form willingly.

The objective of the study is to distinguish the most effective and efficient social media

platform to use for Cbet students at Rizal Technological University, as well as, the factors

that have affected the students' online learning. The data is obtained with the help of one

hundred (100) respondents who take the online survey questionnaire through Google

form.

I. Personal Information

  Name

  Gender

  Email

  Age

 Family Income

A. Students Demographic:

Demographic questions were incorporated in the survey to gain some necessary

background information on the enrolled students. Simple summation calculations and

percentages were used for this data. Results from the demographic age of the survey are

presented in Table 1. The respondents' age ranged from 19-23 years old (100%) based on

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the responses. This is due to the fact that the Cbet students are offered in the curriculum

of the first year to third-year students at Rizal Technological University. The course is

shown in junior status. Five (5%) for students answered prefer not in the survey, twenty-

eight (28%) students were male, and sixty eight (68%) were female, pointing to a larger

population of female respondents. They were all single in civil status. The students were

enrolled in the different academic programs from Rizal Technological University under

the College of Business Education and Technology.

Table1. Demographic profile of Students

B. Students Monthly income and Preferred ISP:

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After the student profile, we asked the respondents what their family's monthly income

range is and what their ISP (Internet Service Provider) they have at home. Results were

presented in Table 2&3.

Table2. Students Monthly income and Preferred ISP

 What is the monthly income range of your family?

C. Type of internet connection used at home:

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Before starting online class, students had multiple social network accounts, such as

Facebook, Twitter, Instagram, G-mail, etc. We asked the students, What type of internet

connection did they used or have at home. The results are presented in Table 4.

ar

ti

ci

nts were asked to indicate the types of internet connection that they used. The largest

response was Fiber users (n = 41.4, 41.4%). The second largest was Load from the store

with a 27.3 or 27.3% response, followed by Wireless broadband with a 15.2 or 15.22%.

Other internet connections gathered 11.1 or 11.1% response. the largest type of internet

connection for students is Fiber, followed by Load from the store.

D. Student’s devices

Students were asked if they owned at least one device at home. Findings presented in

Table 5 show that the students' devices were mainly for the accomplishment of academic

activities. In this case, these particular courses adopted online class device forms

primarily to facilitate teaching and learning. Given that the device used for online classes

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has unique characteristics and capabilities, it has explored the purposes and benefits for

different devices with similar services.

Smart Phone is the most popular device used for an online class to the students; about

91(91%) students prefer devices followed by laptops, Desktop Pc, and others. About

Fifty-two of the respondents prefer laptops as their best-preferred device for the online

class. Only 22% of respondents prefer Desktop Pc, followed by tablets, with 10% of

students using devices and other devices response one percent.

E. Social media platform for Synchronous class

Before starting online class, students had multiple social media platforms, such as

Facebook, Messenger, Google meets, Zoom, etc. We asked After the semester, the usage

of the social media platform used in the synchronous class. The results were presented in

Table 6.

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After taking the course, Google meets got the highest percentage (84.4%). The students

were motivated to create their profiles. The two social media platform were used as a tool

in education in blended learning instruction. Zoom had- 26 or 26.3% response, while

others such as Messenger, Facebook, etc., had 16 or 16.2%. Facebook had a 3 or 3%

response. The others both have 1 or 1% response.. The use of all social media platform

increased in percentage after taking the course for synchronous class.

F. Social media platform survey.

Table7. Perceived Experiences and learning of Students Using Social Network

STATEMENTS WEIGHTED INTERPRETATION

1. Messenger is helpful at online classes? 41% Agree

2. Gmail is the most helpful app in 41% Agree

collecting and sending information.

3. Google meet is the most effective social 43% Agree

media platform to use at online classes.

4. Zoom is the most effective social media 31% Agree

platform to use at online classes.

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5. Google Classroom is the most

convenient app to use at online class. 46.5% Agree

Better experience students.

The findings showed that almost all students were “ Agreed” that the Messenger helped

online classes. This means that they are familiar with using the Social media platform.

Even though some professors gave online quizzes outside the Messenger, students were

not worried and had a positive attitude towards the subject.  A majority felt that they had

a better experience when they used Messenger. These were also experienced by the

students in the York University study when Ostown and York (2012) conducted a survey

on e-learning in a Business course.

Better engaged students.

Forty-one of respondents both “Agreed” to collect and send information for the level of

students’ engagement in Google classroom and G-mail. The respondents had a positive

attitude. They perceived that the combination of both traditional and online methods

improved their educational outcomes because they had a better engagement in the

subject/course. Similar results were gathered by Ostown and York (2012) and Malawi

(2013) in their research.

Enhance student learning.

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Forty-three used to determine the student's perception of improved learning using Google

meet and Zoom in a social media platform. Results revealed that respondents "Agreed"

that the utilization of social media enhanced their learning experience. Similar results

were collected by Murphy (2011) in his study. The application of social media platforms

complements the traditional method, which enhanced the students' training process,

indicating a positive effect on student knowledge acquisition.

G. Suggested social media platform for students

In a multiple answer type question, students most suggested 100 % for online classes is

Google meet for different purposes, such as meetings, study online, and entertainment.

A majority of students used Google meets in education, followed by Google Classroom,

Zoom, etc.

Discussion

As mentioned by Nobles (2011), the use of social networking applications

focuses on what today’s learner needs to be self-directed and able to access relevant,

current information using technology that allows global access to resources (p. 2-3).

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The application of Facebook in Higher Education is an effective medium in

teaching and learning undertakings, as Harris (2012) mentioned in his research. Similarly,

the use of Messenger and Google meet as a platform in education helps the student to be

actively engaged in the subject matter. The creation of groups and interactions among

students allows them to access the syllabus, and communication quickly becomes faster,

leading to better engagement and better learning experiences.

On the other hand, using Messenger and Google meets a platform that

encourages students to be actively engaged in learning. This was also similar to Sanders's

(2012) findings, proving that Edmodo is an academic networking site that was a useful

tool in encouraging student engagement. Majid (2011) revealed that most students find

the Edmodo site very helpful and helpful, with more than 77% of the population

answered. The use of Google meet, and Messenger as an educational platform was useful

in practicing responsible learning principles. This was similar to Sanders's (2012) results

when he evaluated Edmodo's use as a teaching strategy and employed the technology in

class. Majid (2011) also mentioned that the use of social networking improves English

learning as perceived by the students at the Telecom Polytechnic.

In the study conducted by Imlawi (2013), he proposed "an engagement model

that support[ed] [the] use of course-based online social networks for engaging student[s],

and hence, improving their educational outcomes." His research demonstrated that

"instructors who create[d] course-based online social media platforms to communicate

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with students could increase student engagement in these online social media platforms."

In particular, he used Facebook as a platform, which is similar to the current study. His

findings supported the research results presented in this paper regarding useful devices or

apps in students' perceived educational outcomes.

In parallel with other survey studies conducted (Mortera-Gutierrez, 2006;

Poon, 2012; Nellman, 2008; Edginton & Holbrook, 2010; Fearon, Starr, &

McLaughlin, 2011; Murphy, 2011; and Zhang & Han, 2012), the findings of this study

indicated that blended learning is becoming a popular delivery method. Although blended

learning has not yet replaced traditional classroom training, this study's results indicate

that blended learning has become increasingly popular due to its beneficial effect.

Moreover, the students were more engaged using social media platforms, resulting in

better understanding and experience.

Amaral and Shank (2010), an article about how to enhance student learning and

retention with blended learning class guides, indicated that "the technological

enhancements in the redesigned hybrid course raised the students' course grades to almost

passing in the fall semesters and to passing grades in the spring semesters." For Amaral

and Shank, "[t]he blended learning class guides provide[d] more than a detailed syllabus

or simple online study guide" (2010). According to their results, blended learning could

help "lower-level, general education chemistry students better understand course content,

which has led to improved student test scores and course retention" (2010). Similarly,

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blended learning in a general education course like the College of Business Education

and Technology, as perceived by the students in Rizal Technological University,

provided better key understanding and learning on the course content.

References

Amaral, K. E., & Shank, J. D. (2010, December 15). Enhancing student learning and

retention with blended learning class guides. EDUCAUSE Review Online.

Retrieved from http://www.educause.edu/ero

Edmodo. (2013, March 5). Edmodo Acquires Education Technology Start-up

Root-1 [Blog post]. Retrieved from https://blog.edmodo.com

Learning's Fusion Project [Press release]. Retrieved from www.prnewswire.com

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704 Boni Ave Cor Sacrepante, Mandaluyong, 1550 Metro Manila

Gomez, S., Anderson, H., Park, J., Maw, S., Crook, A., & Orsmond, P. (2013). A

model of assessment feedback on student learning. Higher Education Studies 3(2), 41-

51. http://dx.doi.org/10.

Imlawi, J. M. (2013). Improving student engagement using coursed-based social

networks [Abstract]. Retrieved from Auraria Library Digital Collections database.

(ark:13960/t6pz6sz71)

Marsh, G. E., McFadden, A. C., & Price, B. J. (2003). Blended instruction: Adapting

conventional instruction for large classes. Online Journal of Distance Learning

Administration, 6(4).

Sanders, K. S. (2012). An examination of the academic networking site Edmodo on

student engagement and responsible learning. (Doctoral dissertation). Retrieved from

ProQuest Dissertations and Theses database. (AAT 3523217)

SURVEY QUESTIONNAIRE

THE MOST EFFECTIVE AND EFFICIENT SOCIAL MEDIA PLATFORM TO

USE FOR ONLINE CLASS OF CBET STUDENTS.

Thank you for your hospitality to partake in our study. We will make sure that your

answer and information will be handle accurately.

This survey aims to know the effective and efficient social media platform to use for

online class of CBET students.

Email:______________________________________

Name (Optional):_____________________________

Age:_____________

Gender:

£ Male

£ Female

£ Prefer Not to Say

What is the monthly income range of your family?

Who is your ISP(Internet Service Provider) that you have at home?

£ Globe

£ PLDT

£ Converge

£ Sky Cable

£ Other

What kind of internet connection do you use or have at home?

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£ FIBER

£ DSL

£ WIRELESS BROADBAND

£ CELLULAR SERVICE

£ OTHER

Do you own at least one of this devices at home ?

£ Desktop PC

£ Laptop

£ Tablet

£ Smart Phone

£ None

What is the best Social media platform should be used for synchronous classes?

£ Messenger

£ Facebook Room

£ Google Meet

£ Zoom

£ Viber

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What is the best Social media platform should be used for synchronous classes?

£ Google Classroom

£ Messenger

£ G-Mail

£ Discord

£ Viber

£ Other

Messenger is helpful at online classes?

£ Strongly Disagree

£ Disagree

£ Neutral

£ Agree

£ Strongly Agree

G-Mail is the most helpful app in collecting and sending information?

£ Strongly Disagree

£ Disagree

£ Neutral

£ Agree

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£ Strongly Agree

Google Meet is the most effective social media platform to use at online classes?

£ Strongly Disagree

£ Disagree

£ Neutral

£ Agree

£ Strongly Agree

Zoom is the most effective social media platform to use at online classes?

£ Strongly Disagree

£ Disagree

£ Neutral

£ Agree

£ Strongly Agree

Google Classroom is the most convenient app to use at online classes?

£ Strongly Disagree

£ Disagree

£ Neutral

£ Agree

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£ Strongly Agree

As a student, what social media platform would you suggest to use for online

classes?

____________________________________________________________________

____________________________________________________________________

SURVEY FORM LINK

https://docs.google.com/forms/d/e/1FAIpQLScZaEwZgB2CwMkemCDCXlvSF2Tw

YlHVPrKwn4xHd3XpzIlD_g/viewform?usp=sf_link

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