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Spot Pet Insurance Review and Costs

Updated: December 8, 2025 at 11:02 am
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Spot Pet Insurance
4.6
Cost: 3.5/5
Plan Options: 5/5
Custom Coverage Levels: 5/5
Covered Treatments: 4.7/5
Customer Experience: 4.7/5
idée Spot is a top rated pet insurance company
  • Average Monthly Cost: $24 – $49
  • Annual Limits: $2.5k-Unlimited
  • BBB Rating: A-
  • Deductible Options: $100-$1k
  • Reimbursement Rates: 70%-90%
Accident and Illness Accident-Only Preventative Care Gold
Preventative Care Platinum
Advanced care Alternative therapies (e.g. Acupuncture) Dental cleaning Blood testing
Alternative therapies (e.g. Acupuncture) IV fluids and medications Deworming Dental cleaning
Behavioral issues Medical supplies (e.g. bandages and more) Dog DHLPP or Cat FVRCP vaccine/Titer Deworming
Cancer and growths MRI or CT Scans & X-rays Dog heartworm or cat FELV Test
Dog Bordetella or cat FELV vaccine/Titer
Dental illnesses Poison control consultation fees Fecal testing
Dog DHLPP or Cat FVRCP vaccine/Titer
Diagnostics and treatments Prescription medications Wellness exam
Dog heartworm or cat FELV Test
Digestive illnesses
Surgery and hospitalizations
Fecal testing
Emergencies and hospitalizations Tooth extractions
Flea/Heartworm prevention
Hereditary conditions Vet exam fees
Health certificate
Hip dysplasia
Rabies and/or dog Lyme or cat FIP vaccine/Titer
Infectious diseases Spay/neuter
Microchip implantation Urinalysis
Orthopedic Wellness exam
Prescription medications
Skin, eye, and ear Infections
Surgery & specialized care
Swallowed objects & toxins
Vet exam fees
Virtual vet visits
X-rays and testing

 

Pros
  • Five choices of annual deductible, more than competitors
  • Offers low-cost accident-only coverage ideal for older or unhealthy breeds
  • More annual limit coverage choices than other companies we’ve reviewed, including an unlimited option
  • No upper age limit for coverage or enrollment
  • Base plans cover end-of-life expenses if a pet passes away due to a covered condition
Cons
  • No website chat feature, unlike some competitors
  • Fewer years of experience in the industry having been established in 2019
  • 14-day waiting period for accidents is longer than some competitors

Our Take on Spot Pet Insurance

Spot is one of the top pet insurers nationwide, making our list of the best pet insurance companies of 2025 and earning the superlative of most comprehensive coverage. Spot is available in all 50 U.S. states plus Washington, D.C. Based on sample quotes we gathered, we found the average Spot customer can expect to pay $37–$72 per month, or $444–$864 annually for pet insurance. Spot is around 7% less than the national average cost of pet insurance.

In addition to being less than the national average cost of pet insurance, Spot offers a 10% multi-pet discount that can make coverage even more affordable if you have more than one pet. With almost half of our 2025 pet insurance survey respondents spending between $200 to $499 on their pet’s routine vet care within the last year, a Spot pet insurance plan could have saved them money on their dog or cat’s care.

Spot has multiple strengths as a pet insurance provider, including coverage for behavioral issues and alternative treatments such as acupuncture. However, the company does have some limitations. For instance, customer service is only available on weekdays. Still, Spot remains a top choice, especially for pet owners who value customizable coverage or have older pets, as there is no upper age limit for enrollment.

Pros and Cons

Pros

Five choices of annual deductible, more than competitors

Offers low-cost accident-only coverage ideal for older or unhealthy breeds

More annual limit coverage choices than other companies we’ve reviewed, including an unlimited option

No upper age limit for coverage or enrollment

Base plans cover end-of-life expenses if a pet passes away due to a covered condition

Cons

No website chat feature, unlike some competitors

Fewer years of experience in the industry having been established in 2019

14-day waiting period for accidents is longer than some competitors

How We Rated Spot

When rating it against our comprehensive pet insurance methodology, Spot scored 4.6 out of 5 stars in our provider review. The company earned the most points in our rating methodology for coverage, covered treatments and availability. It lost points for cost.

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Flip Card Spot Pet Insurance Rating
4.6 / out of 5 stars

Rating is based off of MarketWatch Methodology Guidelines

Your information is secure
Cost and Discounts Spot earned 4.1 points for offering plans at average pricing across several sample pet types. Premiums also increase as a pet ages. 4.1 / 5
Coverage Spot earned full points for offering multiple plan types and the most customization options of any provider we’ve reviewed. 5 / 5
Covered Treatments Spot earned 4.6 stars for including exam fees, microchipping, physical therapy and behavior treatments in its base coverage. 4.6 / 5
Customer Experience Spot scored 4.4 points for offering web and phone communication, a mobile app and direct deposit but lost a few points for not offering 24/7 customer care or vet-direct pay. 4.3 / 5
Industry Standing Spot scored 4.7 points for having high Better Business Bureau (BBB) and Trustpilot scores but little industry experience. 4.7 / 5
Availability Spot scored 5 points for operating nationwide with limited international operations, and for extending coverage to pets regardless of age or breed. 5 / 5

Compare Spot to Other Pet Insurance Companies

Use the table below to compare Spot’s waiting periods and prices to other top competing pet insurance providers:

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Our Top Pick
Company Monthly Cost Star Rating Accident Waiting Period BBB Rating
$36 to $126
4.6
14 days
A+
$21 to $106
4.6
2 days*
B-
$27 to $83
4.6
14 days
A+
$22 to $57
4.6
up to 15 days
A+
$24 to $76
4.8
2 days
A+
Healthy Paws
EXPLORE PLANS Spot Pet Insurance Review and Costs
$28 to $60
4.3
15 days
A+
EXPLORE PLANS Spot Pet Insurance Review and Costs
Figo
EXPLORE PLANS Spot Pet Insurance Review and Costs
$22 to $76
4.7
1 days
B
EXPLORE PLANS Spot Pet Insurance Review and Costs
$13 to $105
4.3
14 days
A
$35 to $50
4.4
14 days
A+
Company BBB Rating Monthly Cost Star Rating Accident Waiting Period
A+
$36 to $126
4.6
14 days
B-
$21 to $106
4.6
2 days*
A+
$27 to $83
4.6
14 days
A+
$22 to $57
4.6
up to 15 days
A+
$24 to $76
4.8
2 days
Healthy Paws
EXPLORE PLANS Spot Pet Insurance Review and Costs
A+
$28 to $60
4.3
15 days
EXPLORE PLANS Spot Pet Insurance Review and Costs
Figo
EXPLORE PLANS Spot Pet Insurance Review and Costs
B
$22 to $76
4.7
1 days
EXPLORE PLANS Spot Pet Insurance Review and Costs
A
$13 to $105
4.3
14 days
A+
$35 to $50
4.4
14 days
No results were found.

*Lemonade may offer shorter waiting periods depending on where you live.


How Much Does Spot Pet Insurance Cost?

The average cost of a Spot pet insurance policy is $24 to $49 a month. However, Spot’s flexible customization options can result in a wide range of premium costs, making it possible to obtain more affordable pet insurance coverage. For example, selecting a higher coverage limit or deductible can help lower your premium — and with Spot earning our superlative of the most customizable coverage, you can alter your pet’s plan to suit your budget.

According to our latest survey, nearly 50% of respondents with a Spot pet insurance policy spent between $21 and $40 per month. To give you an idea of what your monthly premium with Spot could amount to, we gathered sample quotes for Spot’s accident-only coverage, accident and illness policies, and preventative care add-ons.

PlanAccident and Illness ($5,000 Annual Limit)Accident and Illness (Unlimited Annual Limit)
Cat insurance$24$47
Dog insurance$49$98
Average cost$37$72
Data Updated as of Feb 2026

Spot also offers a 30-day money-back guarantee, refunding your initial premium as long as you did not file any claims in that period.

Cost by Breed

Spot pet insurance costs vary by breed due to predisposed health issues, breed size and more. To gauge the cost differences by breed, our team collected a policy quotes for two of the most popular dog breeds and three common cat breeds:

BreedMonthly Cost
Siamese cat$19–$37
Mixed-breed cat$23–$44
Domestic shorthair cat$28–$54
Mixed-breed dog$48–$95
Golden retriever dog$54–$110
Prices reflect accident and illness policies with a $5,000 and unlimited annual limit, an 80% reimbursement rate and a $250 deductible.
Data Updated as of Feb 2026

Cost by Age

Similar to other pet insurance companies, Spot policy prices get more expensive as the pet ages.

AgeAverage Cost for DogsAverage Cost for CatsAverage Cost
3 months$75$39$57
1 year$78$39$59
2 years$110$37$73
5 years$99$49$74
8 years$127$69$98
Prices above reflect quotes for an unlimited annual policy. Pricing may vary based on coverage level.
Data Updated as of Feb 2026

What Does Spot Pet Insurance Cover?

Spot offers accident-only and accident and illness plans, with Gold and Platinum wellness add-ons that can provide wellness coverage. You’ll find coverage for alternative therapies, behavioral issues, hereditary conditions and more on the accident and illness plan — some of which aren’t covered by Spot’s competitors. For example, pet insurance providers such as Lemonade provide alternative therapy and behavioral coverage as add-ons for an extra cost, whereas Spot includes them as standard illness coverage.

Enrolling in a Spot policy is straightforward, and we found it offers a user-friendly website where you can get pricing and coverage specifics based on various customizable factors. Additionally, Spot provides a sample policy for you to read before signing up to see what is and is not covered.

Spot earned a perfect rating in the customization portion of our pet insurance methodology. It provides five deductible options, three reimbursement rates and seven annual limits, which allow you to customize your Spot plan to suit your pet’s needs and your budget. 

Spot’s Plan Offerings

Spot customers can choose either an accident and illness or an accident-only plan, which has lower premiums and more limited coverage. Here is a breakdown of what each plan covers: 

Condition or Treatment
Accident and Illness
Accident-Only
Advanced care

Alternative therapies (acupuncture, etc.)
Behavioral issues

Cancer and growths
Dental illnesses
Data Updated as of Feb 2026

Generally, Spot excludes coverage for the following services:

  • Cosmetic procedures
  • Boarding costs 
  • Pre-existing conditions 
  • Costs associated with breeding, pregnancy, whelping or nursing
  • Organ or heart valve transplants

For a full list of covered conditions, exclusions and policy limitations, review Spot’s sample pet insurance policy.

Preventative Care Plans 

Spot offers two wellness care packages you can add to your base plan to help cover certain vaccines, annual exams and more. Our third annual pet insurance survey found that 70% of participants spent the most on vet expenses related to routine and preventative care within the past year.

The Gold Plan costs $10 extra per month and includes $250 in annual benefits. The Platinum Plan costs an additional $25 a month with up to $450 in annual benefits. Each covered service has an individual limit that collectively counts toward your plan’s total annual benefit, as outlined in the chart below.

Service CoveredGold Wellness Plan ($10 per month)Platinum Wellness Plan ($25 per month)
Dental cleaning*$100 $150
Wellness exam$50$50
Flea and heartworm preventionNot covered$25
Deworming$20$25
Spay or neuter procedure*Not covered$150
Vaccines (such as rabies,  dog Lyme disease or feline infectious peritonitis)$20$25
UrinalysisNot covered$25
Blood testNot covered$25
*The Gold Plan includes $100 for dental cleanings and does not cover spay or neuter procedures. The Platinum Plan, however, includes a $150 benefit you can use towards either dental cleaning or spay or neuter procedures.
Data Updated as of Feb 2026
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Spot’s Customizable Coverage Levels

Based on the dozens of pet insurance providers we’ve reviewed, Spot is our pick for the most customizable plan options. In addition to its two standard plan options, it offers several choices for customizing your coverage.

To help you see how customizing your coverage can influence premiums, we requested a sample quote for a 2-year-old golden retriever in North Carolina. Based on our quote, an accident and illness plan with a Platinum preventive care add-on, a $500 deductible, a 70% reimbursement rate, and a $2,500 annual coverage limit would cost $53 per month. We break down differences in pricing based on the customization options below.

Deductible Options

Before receiving insurance benefits, you must first meet an annual deductible in an amount of your choice. Your premium will vary based on the deductible you choose. Here are the premium costs based on the quote we requested for all available deductible levels with Spot:

  • $1,000 deductible: $43
  • $750 deductible: $48
  • $500 deductible: $52
  • $250 deductible: $60
  • $100 deductible: $67

Reimbursement Rates

Spot offers three options for a reimbursement rate, which is the percentage of your vet bills the company will cover. For our same initial quote for the 2-year-old female golden retriever, here are the premium costs for different reimbursement rates:

  • 70% reimbursement: $51
  • 80% reimbursement: $57
  • 90% reimbursement: $69

Annual Limit Options

Spot offers seven options for an annual coverage limit, which is the maximum it will pay per year once you’ve met your annual deductible. Here are the quotes we received for our sample pet based on Spot’s range of coverage limit options:

  • $2,500 annual limit: $51
  • $3,000 annual limit: $54
  • $4,000 annual limit: $57
  • $5,000 annual limit: $58
  • $7,000 annual limit: $69
  • $10,000 annual limit: $72
  • Unlimited coverage: $93

Our Experience With Spot Pet Insurance

To fully understand the customer experience with pet insurance providers such as Spot, our team decided to purchase a pet insurance plan from the company. We purchased an accident and illness policy through Spot with a $500 deductible, 80% reimbursement rate and $5,000 annual limit for Oliver, a 4-year-old Pembroke Welsh Corgi, in June 2024. Oliver is a dog that belongs to one of our team members, who volunteered to sign up for coverage as part of our research process. 

Screenshot of coverage for a 4-year-old male Corgi with an accident and illness plan from Spot. The plan shows $5k in annual coverage, $500 deductible and 80% reimbursement rate with a July 4, 2024 start date.

It took our team members less than two minutes to sign up, noting that Spot doesn’t ask for much information. When asked what they liked most about the buying process, they said the following:

MarketWatch Research Team Member

“I love that Spot made it extremely easy and simple to sign up for a plan. There isn’t a ton of information required to start insuring your pet, and because of that, I was able to get the coverage that best fits my pet’s needs in the least amount of steps. The clear instructions and limited options combined with transparent pricing for both annual and monthly costs ensured a smooth and efficient registration process.”


Expert insight from

When asked if anything was confusing or difficult during the sign-up process, our team members noted they did not feel the policy’s waiting period was outright explained, and the explanation of coverage restrictions was slightly confusing. We reached out to Spot for comment on its explanation of coverage but did not receive a response.

MarketWatch Research Team Member

I would rate the overall buying experience about 3.8 out of 5 stars. I love the idea of knowing that for $33 a month, a four-legged piece of my heart will be fully covered if anything were to happen to him.


Expert insight from

Sign-Up, Claims Filing and Payout Processes

Spot makes the process of requesting a quote and signing up fairly straightforward for pet parents. Here is a general overview of the enrollment process.

Signing Up For Spot Pet Insurance:

1. Request a quote: The first step is requesting a free quote online or over the phone. To start, head to the Spot website and hit the “Click For Price” button or call 1-800-905-1595. When you request a quote online, the company will direct you to a page where you enter your pet’s information and your personal contact information.

2. Select your coverage: Spot offers enrollment for a variety of coverage options, including standard pet insurance plans and Gold and Platinum wellness care add-ons.

How To File a Claim with Spot

Spot gives detailed instructions on how to file a claim for your pet. First, log in to your Member Center Portal in your mobile app or web browser. Next, on your home page or the “Claims” tab, click “Start New Claim.”

You will then select the pet you’re filing a claim for and fill out all relevant details, including the treatment and condition and the name of your vet clinic. Uploaded itemized invoice outlining the services rendered and associated costs. Though uploading an invoice is optional, it can accelerate the processing of your claim.

On average, Spot says it can take five to seven business days to process accident and illness claims, while preventive claims take two business days. However, 45% of our latest survey respondents with a Spot policy reported the provider taking three to four weeks to reimburse them for a claim. The Spot Member Center portal allows you to track your claims and access other resources such as frequently asked questions (FAQ) and a 24/7 pet telehealth helpline provided by VetAccess.  

Third-party customer reviews from Trustpilot indicate the quality of Spot’s claims process may vary. Several customers were happy with how quickly and easily they were able to file claims using Spot’s tech-forward app. Many customers also cited the friendliness and helpfulness of Spot’s phone representatives. 

However, other customers complained about Spot’s lack of weekend hours, especially those whose busy work schedules limited their time to address pet claims during the week. We reached out to Spot for comment on its negative customer reviews but did not receive a response.


Does Spot Have Waiting Periods?

Yes, Spot Pet Insurance does have waiting periods. It is 14 days for accidents, illnesses and cruciate ligament events. The waiting period for a preventive care add-on is 24 hours.

Spot Waiting Periods vs. Competitors

ProviderSpotLemonadeEmbraceTrupanion
Claim turnaround5-7 days2-4 days4-7 days5-7 days
Accident waiting period14 days2 days2 days5 days
Illness waiting period14 days14 days14 days30 days
Cruciate ligament waiting period14 days6 months6 months30 days
Age limitNone14 years old14-15 years old14 years old
Data Updated as of Feb 2026

Age Restrictions

Spot does not enforce an upper age limit for enrolling your pet, offering coverage whether it’s three years old or 17 years old. However, your pet must be at least eight weeks old to qualify for coverage with Spot.


Spot Pet Insurance Customer Reviews

We researched third-party customer review platforms, including Trustpilot and the Better Business Bureau (BBB) to see what customers have to say about Spot. While many customers have reported positive experiences with Spot’s customer service and overall benefits, some seem frustrated by denied claims and ineffective customer service. 

What Customers Like About Spot

Some of the features that reviewers consistently mentioned include:

  • Customer service: Several policyholders said customer service representatives were helpful, friendly and fast in processing claims.
  • Coverage for major health events: A few customers, including this one, were happy with Spot’s coverage for major health events like cancer and hospitalizations. 
  • Quick reimbursement: A number of customers were happy with the fast turnaround for reimbursement of their claims.
  • Easy claims process: Some customers praised Spot’s mobile app, saying it made submitting claims quick and simple.
  • Coverage for end-of-life expenses: Some policyholders, such as this one, felt peace of mind during a difficult time when Spot provided coverage for their pet’s euthanasia and cremation expenses.

What Customers Don’t Like About Spot

Though reviews for Spot are generally positive, a pattern of negative trends emerged among customers not satisfied with their coverage. We reached out to Spot for comment on its negative customer reviews but did not receive a response.

  • Denied claims: Based on our review, the most common complaint against Spot is its claims denials. Customers such as this one claimed that Spot regularly used its pre-existing conditions exclusions to deny reimbursement for claims.
  • Requires too much information to file a claim: Multiple customers claimed they were forced to submit meticulous records to get a claim approved. 
  • Limited customer service hours: Though a significant number of policyholders gave positive reviews for Spot’s customer service, some customers, such as this one, complained about the inconvenience of not having weekend customer service hours.
  • Preventative care benefits: Some customers said they weren’t happy with Spot reimbursement for routine checkups, dental cleanings and microchip implantation compared to the cost of their premiums.

Is Spot Pet Insurance Worth It?

Purchasing pet insurance from Spot can be worth it for those who do not want to assume the risk of paying expensive vet bills out of pocket in the event of an emergency, but only you can decide what is right for your situation. Considering your pet’s age, medical history, breed and pre-existing conditions can help you make an informed decision that fits your pet’s needs, as each animal is different. 

Dr. Sarah Proctor, a veterinarian and clinical associate professor at the University of New Hampshire, helped shed some light on the types of pet owners that would benefit most from a pet insurance policy.

“Catastrophic [pet insurance] coverage is best for someone who can budget for the insurance premium but would not have money to pay an unexpected emergency [vet] bill,” Proctor said. “If someone has a healthy pet and does regular routine preventive care, and they have enough savings to cover the one-time unexpected cost, perhaps they can do without insurance. However, a $10,000 bill is not easy to cover for most people! I’d say if you can’t afford $10,000 out of pocket tomorrow, you should get insurance.”


Frequently Asked Questions About Spot

Yes, Spot plans give you the freedom to visit any licensed vet in North America. When your pet is insured by Spot, you pay for vet services at the time of treatment and then file reimbursement claims for covered services directly with Spot.

While Spot and ASPCA Pet Health Insurance are both underwritten by the United States Fire Insurance Company and Independence American Insurance Company, the two providers are not the same. Spot offers plans with different deductibles and coverage amounts than ASPCA Pet Health Insurance. The two providers also vary based on covered services and treatments.

Spot pet insurance plans cover diagnostic tests, including MRIs and ultrasounds, if needed, to diagnose a range of covered medical conditions. The exact level of coverage depends on your specific plan. We recommend reaching out to the provider to learn more about specific coverage.

Spot pet insurance does not cover pre-existing conditions, elective or cosmetic procedures, grooming and hygiene, boarding and pet sitting. 


Methodology

We review each pet insurance company based on factors most important to pet parents like you. Our process includes in-depth industry research into each provider, such as comparing coverage options, gathering quotes online to determine pricing and reading reviews to assess customer service. To better inform our reviews, we’ve surveyed 3,000 dog and cat owners nationwide to determine the most important elements of pet insurance coverage. We’ve also bought pet insurance plans for 10 of our team’s pets to test the customer experience of various providers for ourselves. 

We then score each provider on a 100-point scale and calculate an overall rating out of five stars. Here are more details about the factors we consider when reviewing pet insurance providers:

  • Costs and Discounts (22.5%): To assess pricing, we collected sample quotes for 10 mixed-breed and purebred dogs and cats, ranging from 3 months to 8 years old. Our team collected a total of 17,330 quotes directly from 22 provider’s websites, requesting at least two quotes for all 50 U.S. states from every insurer and pet profile. Providers earn the most points in this category for offering affordable coverage and more than four discount options to customers. 
  • Coverage (22.5%): The best pet insurance companies offer a range of plans, customization options and more so pet owners can choose the right coverage. Companies offering a wide variety of coverage options earn full points in this category. We also look at waiting periods and award the most points if companies offer policies with shorter waiting periods than its competitors. 
  • Covered Treatments (17.5%): According to our survey of pet owners, coverage is one of the most important factors when shopping for pet insurance. Companies with a breadth of included treatments and unique coverages as standard within their policies receive more points in this category than those with less options.
  • Customer Experience (17.5%): Respondents to our survey also valued customer service when comparing pet insurance providers. We score each company based on its website accessibility and overall usability, customer service, mobile apps, money-back guarantees and veterinarian telehealth options. The insurers with the most customer experience offerings receive the most points.
  • Industry Standing (10%): We review up-to-date ratings and accreditation information from the Better Business Bureau (BBB) and Trustpilot, and score companies based on customer reviews and years of industry experience.
  • Availability (10%): Some companies do not offer policies for pets over a certain age. For this category, we deduct points from providers that have age limits for older pets. We also consider state availability, international coverage and if a company extends coverage options to breeds considered dangerous.

We use our rating system to compare each company we review and determine the best pet insurance companies in the industry. To learn more, read our full pet insurance methodology to see how we review and score providers. 

*Data accurate at time of publication


About the Team
Alex Carver Writer

Alex Carver is a writer and researcher based in Charlotte, N.C. A contributor to major news websites such as Automoblog and USA Today, she’s written content in sectors such as insurance, warranties, shipping, real estate and more.

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